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Telecom News

WhatsApp to introduce a new feature to filter out spam calls

By Aiste Kryzanovske March 8, 2023

WhatsApp is scheduled to launch a new function called Silence Unknown Callers, which will allow users to filter out spam calls. The function, which can be turned on or off in the settings menu, automatically mutes phone calls from numbers not in the user’s contact list. Despite the fact that the call will be quiet, the Caller ID will remain visible in both the calls list and the notifications center. This will enable users to determine who was attempting to contact them. This new addition is intended to fix a problem with WhatsApp’s Communities feature. This feature allows any group member to simply access the phone numbers of other users and begin spamming them. Although banning and reporting calls from unknown numbers can aid in preventing this, Silence Unknown Callers tries to stop the initial wave of spam by excluding calls from these numbers. The most recent…

6 sure-shot ways to improve your professional communication skills

By Aiste Kryzanovske February 27, 2023

Do you ever find yourself in a situation where you know exactly what you want to say, but when the time comes to say it, you just can’t seem to find the right words? Strong communication skills are important for everyone to master, being extremely valuable in both your personal and professional life. If you’re looking to improve your professional communication skills, then this article is for you! By following these tips, you can start to improve your communication proficiency today. Keep it simple The best approach to start a productive discussion is to speak clearly and concisely. Avoid using long and complicated sentences, and make an effort to express your points clearly. By doing this, you can make sure that your message is understandable and precise. Ambiguity may cause misunderstandings and hinder the clear comprehension of your message. Also, do not use technical or jargon terminology that the…

Telecom News

Microsoft’s Bing chatbot causes controversy with its behavior

By Aiste Kryzanovske February 22, 2023

Microsoft’s recently introduced AI-powered chatbot for its Bing search engine has received a lot of attention for all the wrong reasons. Users are complaining that the AI platform is behaving oddly and responding in impolite and hostile ways. This AI chatbot is part of a collaboration between Microsoft and OpenAI to challenge Google’s supremacy in search and AI. The AI software employs OpenAI’s GPT language model, which is presently in preview and only available to a limited number of users. The Bing subreddit is full of examples of the AI’s unusual behavior, such as arguments with people regarding dates and movie releases. In one interaction, the AI attempted to persuade a user that December 16, 2022, is a date in the future, rather than the past. Another user was accused of lying and wasting the chatbot’s time and resources. This is not unusual behavior for machine learning…

Telecom News

Verizon customers break data usage record during Super Bowl LVII

By Aiste Kryzanovske February 15, 2023

During Super Bowl LVII in Glendale, Arizona, Verizon customers broke the company’s data use record. On game day, 60% of the 67,827 spectators used Verizon’s cellular network, consuming 47.8TB of data in and around State Farm Stadium. This statistic reflects a 36% increase in data use over Super Bowl LVI in 2022. The highest data use surges happened during the halftime performance and during kickoff. The network’s peak download rates reached 4,200Mbps, while the median download speeds were 2,300Mbps. A team of 100 Verizon engineers operated the Network Command Center 24 hours a day, seven days a week to provide a dependable network experience for spectators, first responders and public safety teams. In preparation for the game, Verizon committed more than $100 million in network improvements and enhancements in and around State Farm Stadium and the surrounding Phoenix region. The company installed 5G Ultra-Wideband in various zones within…

Telecom News

European telcos to develop a privacy-focused digital advertising platform

By Aiste Kryzanovske February 14, 2023

The European Commission has approved a joint venture founded by several of Europe’s leading telecommunications providers, including Deutsche Telekom, Orange, Telefónica and Vodafone. The goal of this partnership is to create a revolutionary type of digital advertising platform that will offer a technology solution for digital advertising, while putting privacy first. The holding company, which will be headquartered in Belgium and managed independently, will include a 25% ownership position from each of the major telecom companies. The platform was created with the General Data Protection Regulation (GDPR) of the European Union in mind, and it has already undergone successful testing in Germany. The platform will be made accessible to any operator in Europe. To activate messages from marketers via publishers, consumers must explicitly opt-in to the new platform. The only item communicated is a “pseudo-anonymous digital token” that cannot be reverse-engineered. With improved transparency, protection and supervision over…

VoIP Solutions

Enhance your business comms with innovative solutions from Cloud Group

By Aiste Kryzanovske February 13, 2023

Cloud Group is a Belgian Cloud telecom operator that provides IT solutions and innovative communications platforms for businesses. Founded in 2014 by three business partners, the company has experienced significant growth in recent years and currently serves a large customer base of over 20,000 active users. The company’s primary focus is on enhancing the quality of communication services and expanding the reach of its enterprise customers. Cloud Group enables businesses to efficiently migrate from traditional PSTN to modern IP-based telephony in multiple markets. This technology shift allows for improved communications between branches, departments and remote workers within a company. Belgian base Cloud Group operates in over 30 countries, providing unified communications solutions across multiple geographies. The company’s customer base includes well-known enterprises such as Mediafin (Belgians biggest quality newspaper De Tijd and L’Echo), Ackermans & van Haaren and Leasinvest. The company offers three major products and services,…

Telecom News

T-Mobile joins climate pledge for a sustainable future

By Aiste Kryzanovske January 31, 2023

T-Mobile has announced its latest sustainability initiative, a commitment to reach net-zero emissions across its entire carbon footprint by 2040. The operator has also joined The Climate Pledge, a community of organizations working together to combat global carbon emissions. T-Mobile is the first wireless company in the United States to set a net-zero objective that has been certified by the Science Based Targets Initiative (SBTi) using its Net-Zero Standard. The target includes direct and indirect emissions from T-Mobile’s operations and facilities, purchased electricity, and all remaining indirect scope 3 emissions, such as those produced by suppliers, customer device usage, materials, employee travel and other factors, accounting for roughly two-thirds of the company’s total carbon footprint. The Climate Pledge, launched in 2019 by Amazon and Global Optimism, is a pledge to reach net-zero emissions 10 years before the date targeted by the Paris Agreement. T-Mobile joins almost 400 companies…

Telecom News

Mitel and Atos explore merger possibilities to strengthen UC market position

By Aiste Kryzanovske January 26, 2023

Mitel, a global business communications provider, has announced that it has entered into exclusive negotiations with Atos to acquire Unify, the Unified Communications and Collaboration (UCC) and Communication and Collaboration Services (CCS) businesses of the Atos group. The proposed purchase would boost Mitel’s organizational scope, worldwide revenues and profitability. With a combined client base of more than 75 million users in more than 100 countries and a channel network of more than 5,500 worldwide partners, Mitel and Unify would become a well-established UC leader in the Americas and Europe. As part of the proposed agreement, Mitel would acquire Unify’s voice platforms, collaboration and contact center solutions, device and endpoint portfolio, and related intellectual property. A managed services company with a track record of assisting corporate businesses in digitally transforming their communications environments would also be added by Unify. This expansion is anticipated to further enhance Mitel’s capacity to…

Market Trends

Why a good communications provider is key to business success

By Aiste Kryzanovske January 23, 2023

As a business owner, you understand the importance of communication. You must be able to communicate effectively with your staff, customers and vendors. Without good communication, your business may suffer. Even though you might not consider your phone service provider to be an essential part of your company, they actually have a significant influence on your business. A reliable telecom service provider can assist you in maintaining effective company relations, offering you the most contemporary tools to improve your communications.

Telecom News

Dialpad expands its open app ecosystem with new integrations

By Aiste Kryzanovske January 19, 2023

Dialpad, a leading AI-Powered Customer Intelligence Platform, has announced updates to their open app ecosystem. These advancements make it easier for customers to integrate their workflows and apps into a single effective workplace and adjust their workflows for improved communications and cooperation. The App Marketplace includes integrations with Microsoft Teams, Microsoft Dynamics, and the newly added Bullhorn, ServiceNow, HubSpot, as well as Google ChromeOS Desk Connector. Customers may now consolidate all of their daily tasks into one pane thanks to these integrations. Customers may also quickly search for and find available solutions based on use cases or specific industry requirements. Dialpad combines the most advanced AI Contact Center, AI Sales, AI Voice, AI Meetings and AI Messaging solutions in one. With over 3.5 billion minutes of real-time AI data, Dialpad is the only AI-powered customer intelligence company that is partnered across multiple Google business sectors, including Google Cloud,…