Nextiva introduces NexConnect, an innovative marketing enablement platform for its partner community, offering numerous automation activities and customizable content. This game-changing solution aims to streamline partners’ go-to-market strategies, elevating their success in the competitive VoIP landscape.
Vodafone welcomes e& as a major shareholder, forming a strategic alliance to enhance connectivity and digital services. With e&’s CEO joining Vodafone’s board, the collaboration paves the way for joint ventures in carrier, wholesale, roaming, and Open RAN technology.
Discover the world’s first voice-integrated native CCaaS for Teams, as Oak Innovation partners with ROGER365.io to deliver a Microsoft-certified omnichannel contact center solution, blending seamless call recording and contact center services for enhanced user experience.
Virgin Media O2 reveals ambitious plans to expand its UK network, reaching 80% full fiber coverage and 50% 5G serviceability by year-end. Growth attributed to nexfibre joint venture and Q1 results showcase increased customer relationships amidst revenue fluctuations.
Aqua Comms introduces groundbreaking 400 Gbps Ethernet Trans-Atlantic service, enhancing connectivity for the Energy Sciences Network and boosting aggregate bandwidth. This major upgrade caters to growing supercomputing requirements and supports scientific research in energy, climate, and beyond.
Claro Colombia collaborates with Casa Systems for a cloud-native network, utilizing Axyom Virtual CCAP and Remote PHY solutions to enhance broadband capacity and offer converged services, while maintaining cost efficiency and seamless operations.
Italian telecom giant TIM’s nine-year Power Purchase Agreement with ERG demonstrates a commitment to eco-friendly energy, sourcing 34% of its energy needs through PPAs, and targeting Net Zero emissions by 2040.
Inmarsat collaborates with Hyundai-owned Supernal to connect electric vertical take-off and landing (eVTOL) aircraft to its Velaris comms service, addressing beyond visual line of sight challenges, spurring competition with terrestrial network operators like Nokia.
Spectrum Enterprise, a division of Charter Communications, Inc., has introduced Secure Access with Cisco Duo and Cloud Security with Cisco+ Secure Connect to its cybersecurity product portfolio. These two additions allow companies to offer safe and secure access to information and applications on private networks or public clouds to employees and other stakeholders. The new cybersecurity protections are integrated with the company’s managed network services portfolio, which includes Managed Network Edge and Enterprise Network Edge solutions. Managed Network Edge and Enterprise Network Edge are modular, all-in-one platforms that simplify the deployment and management of an organization’s network. While each platform offers slightly different features, both provide routing, SD-WAN, switching, security, remote access, and LAN options. Layering on Secure Access with Cisco Duo and Cloud Security with Cisco+ Secure Connect provides clients with the full protection of a secure access service edge (SASE). Secure Access with Cisco Duo helps protect organizations…
Reinvent Telecom, a private-labeled unified communications provider, has announced the introduction of MyCloud Contact Center, its Contact Center-as-a-Service (CCaaS) platform. The cloud-based solution is intended for small and medium-sized enterprises (SMBs), and it will be priced accordingly. The platform will integrate voice, email, and webchat into a single workflow for agents. It will offer interactive voice response, skills-based routing, queue callback, supervisor control, contact center agent client, Salesforce CRM integration, screen pop, real-time wallboards, and historical reporting. Contact center technologies have traditionally targeted large and midmarket organizations, but Reinvent Telecom saw that SMBs also required multichannel contact center solutions to improve their customer experience. MyCloud Contact Center was created to fulfill this demand, allowing Reinvent’s reseller partners to provide enterprise-level contact center features to SMB clients at a low cost. Delivering CCaaS will aid Reinvent Telecom reseller partners in remaining competitive in the market as feature parity in UCaaS platforms…
