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Avaya
Telecom News

Avaya and NORAD to track Santa’s journey around the world

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Avaya, a worldwide technology company specializing in cloud communications and workstream collaboration solutions, announced that its Avaya OneCloud™ contact center solutions are allowing children all across the world to follow Santa Claus on his Christmas Eve voyage.   Avaya is assisting the North American Aerospace Defense Command’s (NORAD) Operations Center at Peterson Space Force Base in Colorado Springs, in tracking Santa’s movements throughout his popular travel path. NORAD utilizes Avaya’s OneCloud CCaaS driven by AI to communicate in real time with millions of children of all ages who are keen to know where Santa is and when he will arrive at their houses.   Last year, despite having a small staff, 175 volunteers fielded over 20,000 phone calls, answering queries on Santa’s location. Also, more than 11 million people visited the NORAD Tracks Santa website http://www.noradsanta.org, last year. “Where is Santa?” was queried by at least 12.3 million Amazon Alexa…

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News Roundup

A quick roundup of the news in Telecoms | Week #43

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VMware announces RAN intelligent controller This week, VMware released several of their initiatives aimed at bolstering and solidifying the company’s  telco cloud plans. The debut of the RAN intelligent controller is one of the recent announcements (RIC). The VMware RIC will be accessible in two deployment models: centralized and distributed, and will be capable of abstracting the underlying RAN architecture and providing RAN programmability via xApps and rApps. Wireless operators, according to VMware, are ready to transition from relatively inflexible conventional RAN infrastructures to more heterogeneous, multi-vendor virtualized RANs. Read more at: https://tinyurl.com/2nxkde8x Verizon teams up with Project Kuiper Verizon and Amazon’s Project Kuiper, a low Earth orbit (LEO) satellite network, have established a collaborative partnership to provide broadband solutions for unserved and underserved populations. Project Kuiper and Verizon have begun to establish technical specifications and define early business strategies for a variety of connection offerings for US consumers and…

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Telecom News

SK Telecom introduces subscription services, purchases KCP, and more

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SK Telecom, South Korea’s leading mobile carrier, recently launched a new subscription service and also purchased a 20% stake in Korea Content Platform (KCP), a US-based joint venture of Korean terrestrial broadcasters. In addition, the company began monitoring marine pollution with Hoseo University and the Korea Atomic Energy Research Institute.   On Sunday, SK Telecom announced that it had finalized the acquisition of a 20% shareholding in KCP for $25.8 million in order to expand the content portfolio and audience base of its over-the-top (OTT) platform Wavve. According to industry experts, the presence of KCP in the United States will aid in the creation of synergy with Wavve.   In addition, the company has introduced a suite of subscription services, named ‘T Universe’, for its clients, which appear to be a collection of ecommerce services. While there will be several subscription packages available, the main one is called Universe Pass,…

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Telecom News

A quick roundup of the news in Telecoms | Week #25

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Call center software firm Aircall receives $120 million funding Aircall, a provider of cloud-based phone and contact center systems, has completed a $120 million Series D funding round led by Goldman Sachs Asset Management. The startup develops a cloud-based phone system for call centers, support lines and sales teams, and offers integration with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems. This funding will help the company to develop new products for integration with third-party tools, and in particular, industry-specific integrations. Aircall plans new offices in London and Berlin, as well as new hires in the company’s existing offices based in New York, Paris, Sydney and Madrid. Read more at: https://tinyurl.com/ruc4n8u5 Telenor and Axiata seal $15 Billion deal to merge Malaysian telecoms units Malaysian telecoms company Axiata Group Bhd. and Norway’s Telenor ASA have signed a definitive agreement to combine their mobile operations in Malaysia,…

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OneWeb
Telecom News

OneWeb successfully launches 36 additional satellites

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OneWeb, a global communications company that provides broadband satellite Internet services around the world, has announced another successful launch of 36 Arianespace satellites from the Vostochny Cosmodrome. With this launch, the company gets closer to reaching their “Five to 50” goal and the lift off of commercial services by the end of this year.   The launch took place on May 28th at 18:38 BST. The OneWeb satellites detached from their host rocket and were distributed in nine clusters over 3 hours and 52 minutes. Signals were received from all 36 satellites, indicating their operational status. This launch is the fourth in a series of five total launches needed to complete the “Five to 50” program. The program will allow OneWeb to offer connectivity in all parts of the UK, Alaska, Northern Europe, Greenland, Iceland, the Arctic Seas and Canada. The service is predicted to be available by the end…

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News
Telecom News

A quick roundup of the news in Telecoms | Week #20

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VCC Live partners with DIDWW VCC Live, a provider of innovative cloud-based contact center software for inbound, outbound and cross-channel contact centers, has announced a strategic partnership with global telecommunications operator DIDWW, which provides high quality VoIP and SIP trunking services to businesses and telecommunications operators around the world. As part of the partnership, VCC Live will take advantage of DIDWW’s extensive virtual telephone number coverage, which will allow VCC Lives’s contact center business to grow effectively in all geographic areas. DIDWW’s vast inventory of virtual phone numbers allows VCC Live to continue the rapid growth of their global business. Read more at: https://tinyurl.com/xhu9xheb Microsoft collaborates with O2 UK  Microsoft and O2 are developing a proof-of-concept investigation to determine the benefits of on-premises Mobile Edge Computing (MEC) inside a private 5G network, focusing on security and low latency. The possible benefits of this proposed architecture are noteworthy,  combining secure, high-bandwidth…

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AI
Market Trends

Transforming telco businesses with AI

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Artificial intelligence is exerting its influence on almost every sector, including telecommunications. This technology has begun to add impressive new dimensions to many industries, accelerating the digital transformation. According to Tractica, annual investment in telecommunications AI software is expected to grow to more than $11.2 billion in 2025. The telecommunications industry is at the heart of technological growth and digital transformation. The industry is huge. 54 telecommunications companies are listed on the Forbes Global 2000 list. They account for more than $3.4 trillion in assets and almost $1.5 trillion in income in 2020. The potential of AI in the telecom industry is immense. By taking advantage of this technology, organizations can create supplementary revenue streams using business niches they had not even thought could be profitable. The demand for higher quality telecom services and a better customer experience grows. Therefore, service providers need to look for smarter, more powerful and…

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Singtel
Telecom News

Singtel and Optus to expand 5G ecosystems with AWS

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Singtel, a Singaporean telecommunications conglomerate, and its Australian subsidiary Optus have expanded their 5G ecosystems by adding Amazon Web Services (AWS) Outposts to their portfolio of hybrid cloud technologies from hyperscale cloud providers in their respective multi-access edge compute (MEC) platforms.    With Amazon Web Services Outpost, MEC will power 5G solutions such as robotics, drones, autonomous vehicles and artificial intelligence to function with very little latency, and closer to end-users. Companies can access MECs with AWS Outposts from the nearest Singtel site, allowing them to seamlessly manage their applications that utilize AWS tools and benefit from extremely low latency data processing.   Furthermore, Singtel may optionally install the MEC with AWS Outposts at the customer’s site for testing, in the case where the customer wishes to keep confidential data on its premises.   Bill Chang, CEO of group enterprise at Singtel said its partnership with AWS will increase the…

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SoftBank
Telecom News

SoftBank unit to invest in Line integration

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The SoftBank Group’s subsidiary Z Holdings has announced that after completing a merger with the popular messaging app Line, it will invest $4.7 billion into the venture and hire 5,000 artificial intelligence engineers over the next five years. The merger of the two Japanese companies has been in the works since 2019, but was delayed by issues related to Covid-19. The main business areas of the company will be communication and social media, electronic and mobile commerce, along with online search and advertising. With the launch of their new services and collaborations with companies such as for online advertising, the joint establishment aims to generate $18.7 billion in revenue and $2 billion in operating profit in the fiscal year 2023.   Softbank Corp. and Naver Corp., the South Korean IT giant and major shareholder of Line, will each contribute 50 percent of capital required for the new intermediate holding…

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roundup news telecoms
Telecom News

A quick roundup of the news in Telecoms | Week #46

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Amdocs enters an agreement with Amazon Web Services Amdocs has announced a multi-year agreement with Amazon Web Services (AWS) to offer integrated cloud-based business support systems (BSS) to communications service providers. Under the terms of the deal, AWS is now an Amdocs cloud provider for Amdocs’ internal IT transformation. Working together, Amdocs and AWS will offer telecom providers access to a portfolio of digital services that shortens the time it takes for service providers to enter the market and gives them more flexibility to meet the needs of their end customers. The companies are also collaborating to develop and promote a variety of services that will help Amdocs customers migrate and upgrade their systems using a range of cloud solutions. Read more at: https://tinyurl.com/y5q64mbe Apple’s new Macs powered by iPhone chips Apple is introducing new Macs that use the same type of chips that run iPhones and iPads. This step…

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