Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has partnered with Singtel, Asia’s leading communications technology group, to become the first provider to enable Rich Communication Services (RCS) for businesses in Singapore. Sinch and Singtel are now offering businesses an advanced platform to connect with customers through secure and branded messaging directly in their native mobile inboxes.
The FCC approved SpaceX to replace its aging Starlink satellites with advanced second-gen models. The number of Australians using FWA for home broadband nearly doubled. Hiya’s report found nearly 20 billion spam calls globally. The UK CMA has paused its app store investigations into Apple and Google.
The rapid expansion of data centers poses a significant environmental challenge, with projections indicating they will consume as much electricity as the EU by 2030. This growth, driven by demanding applications like AI, necessitates integrating energy-efficient technologies and adopting sustainable practices. As data centers multiply, addressing their environmental impact becomes crucial for a greener future.
Opensignal’s report shows T-Mobile leads in US 5G availability.
Google has reversed its decision to phase out tracking cookies. Businesses rapidly adopting generative AI face long-term infrastructure and security challenges. EdgeCore Digital Infrastructure plans to build a new data center. Nokia’s Broadband Easy Connect uses AI and cloud technology to streamline fibre connections.
SonicWall’s CSE is offering secure, cost-effective remote and internet access for cloud migrations. Alphabet is negotiating to acquire cybersecurity firm Wiz for $23 billion. Cresta’s 2024 State of the Agent Report shows U.S. contact center agents are enthusiastic about generative AI. Spanish trade unions have accepted Zegona Communications’ revised workforce reduction plan for Vodafone Spain.
Remote work and digital nomadism are booming, and VoIP keeps globetrotting professionals connected. This article explores how VoIP offers cost-effective, flexible calling and a variety of features like video conferencing and instant messaging. Popular tools like Zoom, Skype, and WhatsApp are explored, highlighting their strengths for travellers and remote workers. The article concludes by emphasizing how VoIP empowers seamless communication and collaboration from anywhere in the world.
Sparkle’s new Point of Presence (PoP) at Aruba’s Hyper Cloud Data Centre in Rome enhances VoIP connectivity, strengthening Rome as a global hub linking Europe, Africa, Asia, and the Middle East. This collaboration boosts Sparkle’s BlueMed cable, delivering high-speed VoIP services through advanced, renewable-powered infrastructure.
In a collaborative effort, Microsoft and US President Joe Biden have revealed plans to construct a $3.3 billion data center in Mount Pleasant, Wisconsin. This initiative aims to bolster technological infrastructure, fostering the development and deployment of advanced cloud services and AI applications for companies across Wisconsin and its neighboring regions.
The UK Competition and Markets Authority (CMA) has raised alarms regarding the possibility of a collusion among a handful of American tech giants, aiming to manipulate the AI market in their favor. The focus of their worry centers on the control exerted by these companies over the development and commercialization of foundation models (FMs), with Open AI’s GPT being a prominent example.
RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.
