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News Roundup

A quick roundup of the news in Telecoms | Week #38

By Aiste Kryzanovske September 23, 2022

T-Mobile gives an AI wildfire detection system access to 5G T-Mobile US, the disaster-focused tech startup Pano AI, and Portland General Electric have collaborated to install a network of 5G-connected cameras near Portland, Oregon. The cameras are linked to an AI detection system that watches for the earliest indications of wildfires so that the emergency services can respond to these possible emergencies more quickly than they would otherwise. Given the horrific wildfires that have ravaged the United States in recent years, systems such as these have the potential to be extremely valuable. Read more at: https://tinyurl.com/yr7xr3ac European telecoms testing holographic calls Together with Matsuko, Telefónica, Orange, Deutsche Telekom and Vodafone are creating a platform that will connect the physical and digital worlds via a mobile connection. The experimental platform takes advantage of 5G connectivity, which has a fast speed, high bandwidth and low latency. The system produces a 2D video…

Telecom News

Samsung US suffers another data breach

By Aiste Kryzanovske September 6, 2022

In late July, Samsung Electronics experienced a cybersecurity incident that resulted in the exposure of personal data of some American customers. The business said it discovered the data breach on August 4. Samsung claims that the customers’ social security numbers and credit card numbers were unaffected, but information such as names, contact information, demographic information, date of birth, and product registration information was compromised. Samsung has already issued a warning to impacted consumers to be on the lookout for phishing emails that attempt to obtain additional personal data. These emails may be used for identity theft or to deceive recipients into installing malware on their computers. The business did not, however, address how many consumers were impacted or why it took Samsung more than a month to alert customers regarding this breach, which was reported only hours before a Labor Day weekend in the United States. …

The ultimate checklist of cloud communication features

By Aiste Kryzanovske September 5, 2022

VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…

Telecom News

Truecaller releases an upgraded iPhone app

By Aiste Kryzanovske August 31, 2022

Global communications platform provider Truecaller has released a completely updated version of its iPhone app for users all around the world. This iOS software has been entirely reworked from scratch to be faster and more effective, and deliver substantially improved number identification, spam, scam and business call detection than earlier versions of the program. This latest advancement is the result of an entirely new architecture that combines Truecaller’s cutting-edge spam detection algorithms with Apple’s existing technologies to provide the best caller ID solution. The updated program connects with Apple’s default phone app to display Truecaller results directly in the call log. Truecaller has created the most up-to-date, precise and comprehensive first ring caller ID and spam detection for any region, and the company ensures this leading position by continuously upgrading its spam database. The app also contains a significant redesign and a new user experience flow, which greatly…

News Roundup

A quick roundup of the news in Telecoms | Week #31

By Aiste Kryzanovske August 5, 2022

Telstra to decommission over 160 5G sites More than 160 5G mobile infrastructure facilities will be shut down by Telstra. The local competition authority expressed worries that the installations were set up to obstruct and stop Optus, a competitor carrier, from deploying 5G services. Months after The Australian Financial Review revealed that Optus had complained to the Australian Competition and Consumer Commission (ACCC) about the sites, Telstra has accepted an enforceable promise to deregister them. Using the mostly untapped 900 MHz range, Telstra is said to have registered 315 new sites in January, mainly in major cities and rural regions. Read more at: https://tinyurl.com/2pnvk38t KDDI to compensate consumers for network outages A month ago, KDDI had its worst network outage ever, rendering voice and internet services unavailable to millions of Japanese consumers for nearly the entire weekend. KDDI statistics show that the outage prevented more than 7.65 million users from…

Telecom News

Singtel invests $100M to boost Innov8

By Aiste Kryzanovske August 4, 2022

Singtel has announced an additional US$100 million investment in Singtel Innov8, its corporate venture arm, in order to cultivate businesses with technology matched with the telco’s own priorities. The funds will also diversify their investments across regional and global markets. The most recent cash infusion brings the Singapore carrier’s total investment in Innov8, which was founded in 2010, to $350 million. According to a statement released by Singtel on Tuesday, the VC arm has since invested in more than 95 companies, and has enjoyed 35 exits, four of which were unicorns. Innov8 made investments in companies that match the group’s commercial interests, which include 5G, artificial intelligence (AI), sustainability, cybersecurity, the digital economy, and other cutting-edge technologies. The company uses an evergreen fund model of operation, reinvesting profits from portfolio sales into new assets. With this additional funding, Innov8 will diversify its investment portfolio even more, adding ventures…

Telecom News

Smart City Networks to add Hosted Voice to its service portfolio

By Aiste Kryzanovske July 20, 2022

A cloud-based business Voice over Internet Protocol (VoIP) phone system called Hosted Voice will be added to the Smart City Networks portfolio of goods and services, the US-based provider of cutting-edge technology and communication services for trade exhibitions and events, has announced. The Smart City Hosted Voice solution, which was created with mobile users in mind, provides one-number calling from any device, and round-the-clock access to admin and user portals that let users individually manage their phone settings, greetings, out-of-office messages, phone mail, and other features. Smart City Hosted Voice provides a mobile app that allows any device to be used alternately for incoming and outgoing calling, and the system may be linked with Microsoft Teams deployments. Hosted Voice is a telecommunications platform that provides crystal clear call quality, flexibility and a variety of capabilities to tailor the product to the specific demands of any site, whether…

Guides & Tips

How to choose a SIP Trunking provider?

By Aiste Kryzanovske June 27, 2022

Choosing the best SIP trunking service to meet your company objectives may be a challenging task. If you have spent any time researching telecommunications services, you will know that this sector is complex, tough to navigate and offers a myriad of solutions to choose from. SIP trunking services vary in terms of the types, quality and scope of services provided, as well as in terms of pricing and customer service. Selecting a solution can be difficult, but if you focus on what matters most, such as ser

Telecom News

T-Mobile US launches commercial Voice-over-5G

By Aiste Kryzanovske June 21, 2022

T-Mobile US has begun offering commercial Voice-over-5G (also known as Voice over New Radio, or VoNR) in certain regions of Portland, Oregon, and Salt Lake City, Utah, with the intention of expanding the service to a larger area later this year. VoNR, which is based on 5G Standalone (5G SA) network technology, is now available on the Samsung Galaxy S21 5G smartphone and will be available later this year on a variety of additional 5G handsets, including the Galaxy S22. Voice over 5G represents a significant hurdle for the whole wireless industry, however all US providers will most certainly want to transition voice calling to 5G at some point in the future to free up LTE spectrum for 5G. Voice conversations via 5G offer decreased latency, lightning-fast speeds, real-time response and immense connectivity. Ericsson, Nokia, Samsung and Qualcomm all contributed to TMUS’s voice over 5G service debut.…

News Roundup

A quick roundup of the news in Telecoms | Week #22

By Aiste Kryzanovske June 3, 2022

Zain launches voice over 5G Zain has become the first operator to commercially offer voice over 5G (Vo5G) services on its standalone 5G network. The new Vo5G service is accessible across Kuwait with statewide coverage, and on the all-new Samsung Galaxy S22 family of handsets. Phone-over-5G enables clients to experience crystal-clear voice communications over the 5G network alongside data services, all without interruption. Customers may also utilize the Internet, streaming services and data-heavy apps while having phone conversations, thanks to 5G’s stable and ultra-fast speeds. Read more at: https://tinyurl.com/2p8as9nu Staffbase buys a majority stake in dirico Staffbase has purchased a controlling position in 247GRAD Labs GmbH, the software business behind the dirico content collaboration platform. The dirico platform enables businesses to plan, develop, publishand evaluate content for marketing as well as internal and external communication. As a consequence, Staffbase today employs over 700 people and serves over 2,000 customers globally…