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VoIP VPN – Protecting your phone calls and data

By Aiste Kryzanovske March 27, 2023

When it comes to the security of your business, you can’t afford to take any chances. But what are the best ways for you to protect your data and make sure your employees are safe? One way is by using a Virtual Private Network (VPN). With more and more employees working from home, many IT professionals may decide to route Voice-over-IP (VoIP) traffic together with the user’s other data through a VPN. Using a VPN for VoIP calling provides additional levels of security and privacy, assisting both in-house and remote workers in remaining secure. What is a VoIP VPN? Simply explained, a VoIP VPN will build a secure tunnel through which all of your VoIP communications will traverse. As a consequence, you’ll be able to circumvent firewall limitations and make calls in a secure manner. Additionally, this type of service will conceal your actual IP address and allocate a…

News Roundup

A quick roundup of the news in Telecoms | Week #12

By Aiste Kryzanovske March 24, 2023

Premium smartphones account for over half of global handset revenues in 2022 According to Counterpoint Research, higher-priced smartphones – those costing more than $600 – accounted for 55% of entire handset revenue in 2022. This is the first time that premium market revenue has accounted for more than half of the worldwide smartphone market. In 2022, revenue attributed to handsets costing $1,000 or more increased by 38%. Apple did well in the premium market, rising 6% year on year and accounting for three-quarters of overall sales in the sector. With more OEMs producing foldable devices in the luxury market, Android smartphones might experience a fresh wave of growth in 2023. Read the full article. Vonage launches no-code video conferencing solution for businesses With the introduction of Vonage’s Meetings API, companies now have a developer-free method of integrating video conferencing into their websites or platforms. The no-code, customizable API is designed…

Telecom News

Orange Belgium gets approval for acquisition of VOO

By Aiste Kryzanovske March 22, 2023

The European Commission has given Orange Belgium permission to purchase 75% of the capital, less one share, of VOO SA. The decision, which was made public on March 21, allows Orange Belgium to proceed with the proposed acquisition and strengthens the business’s convergent multigigabit strategy on a national scale. Orange Belgium’s undertakings, according to the European Commission, completely resolve the competition issues discovered during the purchase process. On completion of the acquisition, Orange Belgium hopes to run a high-speed network across Wallonia and a portion of Brussels. The company’s ambitious investment strategy, along with the combined personnel talent and knowledge of VOO and Orange, is anticipated to raise the standard of services provided to clients and boost competition in the Walloon and Brussels areas. Xavier Pichon, Chief Executive Officer at Orange Belgium, expressed his satisfaction with the European Commission’s decision: “We are thrilled by the decision of…

News Roundup

A quick roundup of the news in Telecoms | Week #11

By Aiste Kryzanovske March 17, 2023

T-Mobile to acquire Mint Mobile for up to $1.35bn T-Mobile stated on Wednesday that it intends to purchase Ka’ena Corporation and its subsidiaries, including Mint Mobile, for up to $1.35 billion in cash and stock. The acquisition also includes wireless provider Ultra Mobile and wholesaler Plum. T- Mobile’s decision to pay a premium for the acquisition is thought to have been influenced by Ryan Reynolds, who fronts most of Mint Mobile’s marketing and holds an ownership stake in the company. According to CEO Mike Sievert, Mint Mobile’s innovative marketing approach, led by Reynolds, will be adapted to other sectors of T-Mobile. Reynolds is required to remain with the company for an unspecified amount of time under the terms of the agreement. Read the full article. Meta Platforms to layoff an additional 10,000 employees Meta Platforms is laying off 10,000 employees as part of its continued attempts to improve its financial…

Telecom News

OpenAI unveils GPT-4 with improved accuracy and visual input

By Aiste Kryzanovske March 16, 2023

GPT-4 is the latest artificial intelligence (AI) model produced by OpenAI, a San Francisco-based research lab. The AI model, which is intended to improve deep learning, is available to paying OpenAI users via ChatGPT Plus with a usage cap. Developers may join a waitlist to gain access to the API. GPT-4 is capable of handling more sophisticated tasks than its predecessor, GPT-3.5. This AI software version can generate text, process image and text inputs, and perform at a “human level” when related to a variety of professional and academic benchmarks. OpenAI spent six months “iteratively aligning” GPT-4 using lessons learned from an internal adversarial testing program and ChatGPT. The model’s skills extend beyond visual understanding; it can label and analyze relatively complicated images, as well as handle nuanced instructions. A number of high-profile clients are presently using GPT-4. Stripe uses GPT-4 to scan company websites and provide a…

Telecom News

DIDWW SIP Trunking Solution Now Available on Genesys AppFoundry

By Aiste Kryzanovske March 15, 2023

The international telecom operator combines forces with Genesys Cloud CX™ to provide customers with a powerful communications solution that will accelerate their international growth. DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced that its SIP Trunking solution is now available on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. Through the new AppFoundry™ listing, Genesys users can conveniently select a reliable and certified telecom provider that offers solutions tailored to their unique business communications needs, while benefiting from a streamlined experience. SIP trunking is now available with Genesys Cloud CX™, an all-in-one composable solution that helps organizations offer frictionless and connected customer and employee experiences. As a modern, API-first experience orchestration platform, Genesys Cloud CX enables organizations to coordinate every interaction and…

Telecom News

Cloudflare names AT&T the most commonly impersonated brand

By Aiste Kryzanovske March 14, 2023

AT&T has been named the most commonly impersonated brand in phishing attacks, according to a global report published by Cloudflare. The report identifies the top 50 brands most commonly impersonated by phishing URLs, based on data gathered by Cloudflare’s machine learning and data analysis tools. The telecommunications powerhouse came in first, followed by PayPal and Microsoft. Cloudflare, which aims to build a better internet by delivering security, performance, and reliability services, discovered that the most frequently impersonated businesses were banking, technology, and telecommunications. Phishing is the fastest-growing online crime, endangering both consumers and companies. By impersonating trusted sites, attackers attempt to obtain sensitive information such as usernames, passwords, credit card numbers, bank and cryptocurrency account details, or other sensitive data. They use an email, text message, or mistyped website link that appears to be from a well-known brand to dupe their victims. Cloudflare, which protects roughly 20%…

What is VoIP automation?

By Aiste Kryzanovske March 13, 2023

When you hear the word “automation”, what do you think of? Increasing effectiveness and efficiency in business processes, right? One of those processes is communication with clients. The move to automate many facets of business communications has been steadily gathering pace. This advancement offers a variety of benefits that are essential for a business to prosper. Everyone involved in the communication process, from the client to the carrier, benefits from automated VoIP. With the advancement of technology, an increasing number of businesses are opting to automate their business communications. What is VoIP automation? In basic terms, VoIP automation is the use of technology to automate the execution of repetitive processes and activities wherever possible and desired, in order to save costs, improve productivity and simplify customer contacts. Call automation systems automate everything from dialing numbers to sending out messages, allowing your employees to speak with more people in…

News Roundup

A quick roundup of the news in Telecoms | Week #10

By Aiste Kryzanovske March 10, 2023

Salesforce launches a generative AI CRM technology The world’s first generative AI customer relationship management (CRM) platform, Einstein GPT, has been released by Salesforce. The system will provide personalized content for interactions across sales, service, marketing, commerce, and IT using real-time data from the Salesforce Data Cloud. Clients may integrate data with OpenAI’s cutting-edge AI models or employ external models within Salesforce CRM to create dynamic content that responds to user requirements. In order to invest in high-potential businesses and support ethical, reliable, and generative AI, Salesforce Ventures has also established a $250 million Generative AI Fund. Read more at: https://tinyurl.com/2vu9vhnn Dish Wireless receives FCC permission to test T-Mobile’s 5G spectrum Dish Wireless will perform 5G testing using part of T-Mobile’s low-band spectrum before determining whether to acquire the spectrum later this year. The Federal Communications Commission approved the testing, which will be conducted in Arizona until September 30. Dish…

Telecom News

DIDWW launches Alphanumeric A2P SMS in 21 European markets

By Aiste Kryzanovske March 9, 2023

With unparalleled speed, convenience and security, A2P SMS service empowers organizations to reach customers using personalized, targeted messages that drive results and foster brand loyalty. DIDWW, a global provider of premium quality VoIP communications and SIP trunking services to operators and businesses all over the world, has further expanded the coverage of its A2P SMS service with alphanumeric sender IDs by adding 21 European countries. These new additions will enable DIDWW to offer its customers further opportunities to send SMS messages with a guaranteed sender ID that matches their brand name, increasing brand recognition and customer engagement. The service is now available in the following countries: Austria, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. The DIDWW architecture can handle large volumes of messages, provide real-time monitoring and ensure high delivery rates.…