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A quick roundup of the news in Telecoms | Week #46

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Google Cloud’s Contact Center AI hits general availability Google Cloud has announced the general availability of Contact Centre AI, which will enable corporations to deploy virtual agents for basic customer interactions. The service is built using conversational AI engine Dialogflow, the development suite for creating conversational interfaces such as chat bots and interactive voice responses (IVR). Furthermore, Google Cloud has introduced Cloud Run, a service for managing Knative for serverless apps like Kubernetes, and has also launched the Network Intelligence Centre, an AI-driven network management service. Read more at: https://tinyurl.com/yhn43zb9 Moto Razr 2019 is official: A foldable smartphone with no display crease One of the most iconic and best-selling flip phones is reborn. Motorola has unveiled the Moto Razr folding-screen smartphone with a large OLED display that folds in half. The most interesting thing about the new phone is the hinge design: there is a large empty space around it, so…

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Synchronoss, AT&T, Sprint, T-Mobile and Verizon unite for RCS-based messaging

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New Jersey, US-based Synchronoss Technologies has announced that it is working with a new joint venture formed by the four largest mobile operators in the United States – AT&T, Sprint, T-Mobile and Verizon – to speed up the delivery of an advanced mobile messaging service to consumers and businesses in all four mobile networks. The US tech giants have recently launched Cross Carrier Messaging Initiative (CCMI) and will cooperate with cloud, messaging, digital and IoT product specialist Synchronoss to offer a compatible Rich Communications Services (RCS) application to Android devices in 2020. This platform, based on the RCS standard that was developed together with technology partner WIT Software, can create a messaging ecosystem that allows consumer brands to attain a new level of engagement. The solution can also help meet the growing demand for content rich, personalized interactions through messaging communications, Synchronoss said in a press release. The company…

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A quick roundup of the news in Telecoms | Week #45

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Cisco Enhances Webex Teams as Unified App Cisco is introducing a series of updates to its collaboration solution Webex Teams. At the Cisco Partner Summit in Las Vegas, the company announced new products and features that include new desktop and room video conferencing systems, as well as more options to integrate calling and third-party PBXes into the Webex platform. These updates are designed to reinforce Cisco’s single platform approach to delivering consistent experience across all types of enterprise communications workloads running on any type of device. Read more at: https://tinyurl.com/y63uhdqm Microsoft and Nokia accelerate Industry 4.0 Microsoft and Nokia have joined hands to accelerate transformation and innovation across industries with cloud, Artificial Intelligence (AI) and Internet of Things (IoT). “Bringing together Microsoft’s expertise in intelligent cloud solutions and Nokia’s strength in building business and mission-critical networks will unlock new connectivity and automation scenarios,” said Jason Zander, Executive Vice President at…

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Microsoft introduces Business Voice phone systems in Canada and the UK

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Microsoft has announced the launch of a new phone system for business customers, Microsoft 365 Business Voice, which is now available in Canada and the UK. This phone system combines calling, chats, meetings, calendar and e-mail functions. The solution also deploys Microsoft artificial intelligence (AI) technology to automatically transcribe voicemail, translate chat messages, and add captions to meetings in real time. According to the announcement, Microsoft 365 Business Voice is a cloud-based system that has been designed as a complete cooperation package for enterprises with up to 300 users. The phone system integrates with Office 365 and uses Microsoft Teams in order to function across computers, desk phones and smartphones, allowing customers to make calls from anywhere. “Today’s businesses need communication and collaboration tools that are easy to use and designed to work together,” Microsoft stated in a blog post. “That’s why we built Microsoft 365 Business Voice, a…

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A quick roundup of the news in Telecoms | Week #44

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Ofcom announces another 5G spectrum auction for the UK in spring 2020 Britain’s telecommunications regulator Ofcom has confirmed that it plans to hold an auction for low and mid band 5G spectrum in the spring of 2020. In a statement, Ofcom said that the auction will include companies bidding for spectrum in two different frequency bands: 80 MHz in the 700 MHz band and 120 MHz in the 3.6-3.8 GHz band. However, the UK telecoms watchdog has not yet confirmed when it will auction the high band, mmWave spectrum that will allow mobile operators to offer the truly transformative speeds of 1Gbps and above. Read more at: https://tinyurl.com/y6tx6ecz Microsoft furthers $5 billion IoT plan with new Azure features Microsoft launches new functionalities to simplify the customer journey and deliver highly secured IoT products over its Azure platforms. The company said that the expansion of IoT devices is enabling enterprises to bring cloud intelligence to…

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Telecoms company Entegro opens new fiber network and design center

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Entegro, an Irish tech company which designs and deploys fiber and hybrid gigabit networks, has announced the opening of its new Fiber Network Design Centre of Excellence. Based in the Danville Business Park on the edge of Kilkenny City, Ireland, the company’s new facility is set to create 50 jobs over the next 18 months. Currently employing 100 people, Entegro said it has immediate vacancies for planning and design, fiber planning, GIS and other engineers. “We’ve nine different nationalities working on our 100-strong team here in Kilkenny, at our Dublin hub and in the UK,” said Fintan Shortall, Director of Business Development at Entegro. “From our headquarters in Kilkenny we’re building networks across Ireland, the UK and into the US. We’ve built a very strong team and together, we will significantly increase our turnover.” Jim Doyle, Managing Director at Entegro, underscored that the company is passionate about delivering network…

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Top 10 VoIP books for advanced users

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VoIP technology has spawned a booming market packed with exciting and innovative products and services that are constantly emerging and evolving to enhance our personal and professional lives. However, all of these advanced solutions also require in-depth knowledge and expertise by those who design, install, maintain and monitor VoIP services. In order to understand VoIP and advance the development and implementation of this technology, software engineers, network administrators, designers and other IT professionals need to learn and update their skills on a regular basis. Northrop Frye, one of Canada’s most eminent thinkers, once said, “The most technologically efficient machine that man has ever invented is the book.” With this in mind, VoIP.Review has compiled a list of ten books for those who want to keep up to date with the increasingly complex world of high-tech VoIP communications. So, let’s delve into some of the most useful publications! VoIP Technology:…

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A quick roundup of the news in Telecoms | Week #43

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Samsung’s next flagship phone chip, the Exynos 990, is 20% faster Samsung has released its new Exynos 990 flagship chipset together with the 5G-capable Exynos Modem 5123 that are expected to help the next generation of mobile devices make intensive use of video and artificial intelligence (AI) applications as well as 5G communications. The Korean electronics giant said that the Exynos 990 is 20 percent faster at executing ordinary processing tasks, 20 percent faster in graphics processing and twice as fast in software tuned for the chip’s AI acceleration scheme. Read more at: https://tinyurl.com/y2qmemq5 Nvidia and Ericsson announce the first GPU-powered 5G mobile network At this year’s Mobile World Congress in Los Angeles, California, Nvidia announced the partnership with Ericsson and Red Hat to help mobile network operators accelerate 5G deployment. The company has compared the power of its GPU-accelerated EGX hardware to traditional CPU-based servers and claims that a…

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Sprint and Arizona State University unite for cutting-edge innovation in 5G and IoT

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US telecom giant Sprint Corporation has announced that it is working with Arizona State University (ASU) to promote economic, educational, technological and social growth in the entire Arizona region, leveraging the power of Sprint’s True Mobile 5G and Curiosity™ IoT’s advanced dedicated network and operating system. This groundbreaking collaboration will combine the innovations of 5G and Curiosity™ IoT, create a new IoT curriculum and reach millions of residents. Sprint’s Curiosity™ IoT is the first dedicated, virtualized and distributed core IoT network that is purpose-built for software. Hosted on a solid foundation from technology leaders including ARM, Ericsson and AWS, this service leverages bare-metal design, and enables the delivery of low latency, high availability connectivity. The fourth-largest mobile network operator in the US stated that they designed Curiosity™ IoT “to solve the challenges of today and be ready for the needs of the future.” In a press release, Sprint said it will work alongside ASU…

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Sangoma Technologies acquires US-based VoIP Innovations

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Ontario, Canada-based Sangoma Technologies, a provider of Unified Communications solutions, has announced the strategic acquisition of VoIP Innovations, LLC (VI), a privately-held technology company in Pittsburgh, PA that specializes in wholesale SIP trunking. This acquisition, Sangoma’s eighth in the last eight years, is expected to provide the combined company with several strategic advantages, including increased scale, a recurring revenue contribution that continues to grow, an entirely new product category in Communications Platform as a Service (CPaaS), robust EBITDA margins, and a new sales channel. Bill Wignall, President and CEO of Sangoma, said, “We continue to look for prudent ways to grow our product portfolio, customer base, distribution network, overall sales, recurring revenue and EBITDA. This acquisition is strategic to Sangoma for all of those reasons, and with about 90% of VI revenue being recurring, it should increase Sangoma’s proforma recurring / services revenue to approximately 45% of total sales.”…

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