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Telecom News

AI and Security Steal The Show at IP EXPO Europe 2017

By Carlota Vilalva October 30, 2017

The 2017 IP EXPO Europe was the greatest IT conference of the year for CIOs, heads of IT, security specialists, heads of insight, tech experts and organizations looking to innovate and evolve through technology. Focusing on six IT themes, the event’s 12th edition brought together more than 300 exhibitors from different parts of the technology sector and 300 free seminar sessions at ExCel in London on 4 and 5 of October. Across both days, Artificial Intelligence (AI) was the main topic of discussion, with Stuart Russell, Professor of Electrical Engineering and Computer Sciences at UC Berkley and AI-pioneer providing powerful insights on the reality of AI and whether or not we, as humans, should be concerned about its evolution. “It seems very likely that at some point we will have machines that are more intelligent than human beings,” said Professor Russell in one of his presentations. However, AI wasn’t the…

Telecom News

Avaya Appoints New CEO and Prepares to Exit Chapter 11 Bankruptcy Protection

By Carlota Vilalva October 30, 2017

Avaya first filed for bankruptcy protection in January 2017, revealing US$6 billion in debt. But after a long and painful eight-month process through the Chapter 11 bankruptcy protection, the company now has a plan to move forward. The plan includes the appointment of Jim Chirico to the position of chief executive officer, effective October 1. Current CEO Kevin Kennedy will retire from both the position and the board of directors but has agreed to remain a part of the company in an advisory role. Under Kennedy, the company transitioned nearly 80% of its revenues to software and services but also went bankrupt amid the IT industry’s shift to cloud and mobile services. Prior to Avaya, the future CEO Jim Chirico held key posts at IBM and Seagate and joined the American tech giant in 2008, where he is currently COO and global sales leader, responsible for Operations, Global Sales, Sales…

Telecom News

Android Oreo Offers a Better VoIP Experience on Smartphones

By Carlota Vilalva October 30, 2017

The new Android Oreo is smarter, faster and more secure than ever. It comes with a number of new features and improvements such as picture-in-picture and Autofill that allow you to navigate apps seamlessly. Plus, it offers a much better VoIP experience, letting you adjust the volume of a call even when the screen is off. The Volume Keys Smartphones have been able to make and receive VoIP calls for years, but only recently has more and more applications, such as Facebook Messenger and Whatsapp, also included this feature. However, if you regularly use VoIP calling services, you know that VoIP calls don’t work the same way as traditional calls made through your telephone carrier, and the volume keys don’t change the volume if you manually locked the device with the power button in the middle of a VoIP call.te With the new Android Oreo though, this problem has been solved.…

Guides & Tips

VoIP System: What Benefits Can it Bring to Your Business?

By Carlota Vilalva October 30, 2017

Business owners are always looking for different ways to cut costs and increase their profits. So, if you own a big or small company, you are surely not an exception and know that every cent makes a difference when it comes to the balance sheet. That is why, when an opportunity to reduce your phone bill comes up, it is imperative to grab it. This is where Voice over Internet Protocol (VoIP) comes in. This technology allows your voice to travel via the Internet by transforming it into a digital signal. When this signal arrives to the person you are calling, it is converted back to the traditional phone signal, making the conversation possible. Among the numerous advantages that VoIP can offer your business is the enabling of free local or international calls through the web. There are a few VoIP providers that put limits on their service, like only…

Market Trends

VoIP: A New Role in the Business World

By Gisele Dahis October 30, 2017

The VoIP industry is growing rapidly in both the consumer and business sectors. According to a report published by IBISWorld, the industry’s revenue is expected to grow 10 percent annually reaching $20 billion. Much of this growth is due to the fact that VoIP services allow businesses to reduce their costs significantly. With its quick technology developments, VoIP is considered much more valuable today than in the past, and trends are indicating its new role in the business technology field. All of the following VoIP trends are either contributing to its evolution or helping to identify areas that can be improved. Integration with other Software Systems and Apps VoIP phones will not only become integrated with enterprise software systems such as CRM and ERP, but will also work with cloud-based software programs through Application Programming Interfaces (APIs), allowing employees to perform multiple tasks simultaneously. This integration will surely help businesses…

Market Trends

5 VoIP Trends to Keep an Eye On in 2017

By Carlota Vilalva October 30, 2017

After realizing the advantages that Voice over Internet Protocol (VoIP) can bring through, especially associated with budgets, an ever-increasing number of organizations and companies are shifting to Internet telephony services. With VoIP technology advancing at full speed, the industry is expected to grow even more this year. In view of that, providers and consumers should wisely take into consideration the following 5 VoIP trends that will define the industry in 2017. 1) 5G is around the corner Even though the imminent move from 4G to 5G technology is unlikely to occur before 2020, providers will surely start talking and making noise about it in 2017. The incorporation of 5G will bring far more benefits than just an upgrade to faster speeds. It will completely revolutionize how carriers deliver communications. Although this may not affect the speed and safety of VoIP in the office, it will bring many benefits for people…

Telecom News

Robocall Solution and the Impact on Small VoIP Providers

By Alex Pritsert October 30, 2017

Since 2014 the Federal Communications Commission (FCC) has been demanding that the telecommunications industry in the US come up with a solution to the growing and disturbing problem of fraudulent robocalls and telephone spoofing. As a result, the proposed Shaken & Stir authentication solution was developed jointly by the SIP Forum, the Alliance for Telecommunications Industry Solutions (ATIS) and the Internet Engineering Task Force (IETF). However, the American Cable Association (ACA) warns that the solution must be cost-effective for smaller VoIP providers. The association, which represents small and mid-sized telecom companies, suggests that the FCC obtain more information from the industry and that small VoIP providers be involved in the evaluation of its cost-effectiveness before it is approved. It stated that if the robocall solution is adopted, members might need extra time to implement it. ACA’s reaction is a result of FCC’s new chairman, Ajit Pai’s determination in carrying out strong measures…