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Telecom News

Microsoft introduces Business Voice phone systems in Canada and the UK

By Vilija Simkiene November 7, 2019

Microsoft has announced the launch of a new phone system for business customers, Microsoft 365 Business Voice, which is now available in Canada and the UK. This phone system combines calling, chats, meetings, calendar and e-mail functions. The solution also deploys Microsoft artificial intelligence (AI) technology to automatically transcribe voicemail, translate chat messages, and add captions to meetings in real time. According to the announcement, Microsoft 365 Business Voice is a cloud-based system that has been designed as a complete cooperation package for enterprises with up to 300 users. The phone system integrates with Office 365 and uses Microsoft Teams in order to function across computers, desk phones and smartphones, allowing customers to make calls from anywhere. “Today’s businesses need communication and collaboration tools that are easy to use and designed to work together,” Microsoft stated in a blog post. “That’s why we built Microsoft 365 Business Voice, a…

AI

Google Spirit AI Deal Reshapes Comms Governance

By Gintare Jakonia August 21, 2026

Google’s $10 million purchase of Spirit Airlines’ email, Microsoft Teams, OneDrive, and SharePoint archives signals a new era for enterprise communications data. For VoIP and unified communications leaders, the deal highlights urgent risks around collaboration governance, AI training, retention policies, privacy, and how workplace communication records may become valuable assets.

AI

Otter.ai Privacy Ruling Puts AI Notetakers on Notice

By Gintare Jakonia August 19, 2026

Otter.ai’s privacy lawsuit could reshape VoIP and collaboration compliance as AI meeting assistants face scrutiny over Zoom, Microsoft Teams, and Google Meet recordings. With wiretap and biometric claims moving forward, enterprises must tighten consent, transcription, voiceprint, and data retention policies before deploying AI notetakers across business communications and VoIP workflows

IT

Mapiq Groups Brings Collaboration Planning to Hybrid Offices

By Gintare Jakonia August 11, 2026

Mapiq Groups shifts hybrid work from badge-based office attendance to purposeful collaboration, helping teams coordinate shared office days inside Microsoft Teams and Outlook. For VoIP, UC, and IT leaders, the update highlights how workplace management, collaboration tools, and real-time communication platforms can turn return-to-office policies into connected employee experiences today.

IT

HiBob Unifies HR Workflows With AI Integrations

By Gintare Jakonia August 7, 2026

HiBob’s Bob platform shows how unified HR technology mirrors VoIP and unified communications success: connected data beats fragmented tools. With AI workflows, analytics, payroll integrations, Microsoft Teams, Slack, and global compliance support, Bob helps scaling companies streamline people operations, improve workforce visibility, and make faster, smarter decisions across distributed teams.

AI

Zoom’s ZoomMate – Revolutionizing Enterprise AI Integration and Action

By Gintare Jakonia June 2, 2026

Zoom introduces ZoomMate, an AI-powered work surface revolutionizing VoIP communications. Seamlessly integrating enterprise search, automation, and AI content creation, ZoomMate enhances business meetings with platforms like Microsoft Teams. This strategic move positions Zoom uniquely amid VoIP competitors, emphasizing decision-centric meeting insights over traditional document-driven approaches.

Gadgets

Jabra Unveils Sleek PanaCast U30 Video Bar for BYOD Spaces

By Gintare Jakonia May 20, 2026

Jabra’s PanaCast U30 is revolutionizing small meeting spaces with its cutting-edge USB video bar designed for flawless BYOD video collaboration. Designed for rooms up to six people, this plug-and-play solution ensures seamless integration with platforms like Microsoft Teams or Zoom. Featuring a 120-degree wide-angle view, Intelligent Zoom, and six integrated microphones, the PanaCast U30 transforms compact areas into powerful, efficient meeting zones, perfect for businesses aiming to optimize hybrid work models.

AI

Crestron’s AI-Driven Solutions Revolutionize Meeting Room Collaboration

By Gintare Jakonia May 1, 2026

Enhancing enterprise collaboration with advanced technology is crucial. Crestron’s initiatives outline a blueprint to transform meeting rooms into AI-enabled collaboration hubs. With Collab Compute solutions, Crestron integrates powerful processing to handle AI tasks, ensuring seamless VoIP communication and elevating platforms like Microsoft Teams and Zoom. This approach redefines modern meeting spaces.

UCaaS

CallTower Advances Enterprise Communication with eSIM and Security Upgrades

By Gintare Jakonia April 13, 2026

CallTower introduces innovative VoIP solutions, enhancing enterprise mobility and security. By partnering with Microsoft Teams and Webex, CallTower offers complimentary eSIM access, eliminating physical SIM cards for seamless VoIP communication. Their advanced spam blocking, powered by Mutare, utilizes real-time intelligence to safeguard VoIP interactions, ensuring secure, interruption-free communication in today’s digital landscape.

UCaaS

UniVoIP Partners with BridgePointe to Transform VoIP Solutions

By Gintare Jakonia April 9, 2026

UniVoIP has partnered with BridgePointe Technologies to revolutionize voice call management through Microsoft Teams. This collaboration streamlines enterprise communications by ditching complex legacy systems in favor of cloud communications. By integrating UniVoIP’s native architecture, businesses can achieve efficient VoIP solutions, enhancing productivity and reducing costs without third-party complications.