In telecom news, global circular solutions provider TXO bolsters its sustainability commitment by acquiring network decommissioning specialist Lynx UK, expanding its team and global presence. Meanwhile, the FCC strengthens rules against telemarketing abuse, aiming to protect U.S. phone subscribers from unwanted calls. Enreach introduces a Contact App Suite for enhanced business connectivity, integrating voice and call control with Microsoft collaboration tools. Additionally, Tollring unveils Record AI, an affordable cloud call recording solution democratizing AI automation for improved customer experiences across organizational scales. These strategic moves signal advancements in telecom sustainability, regulatory protection, business connectivity, and AI innovation.
Intelisys, a ScanSource company specializing in technology services and solutions, proudly announced its recognition as the 2023 United States and Canada Technology Services Distributor (TSD) Partner of the Year by Zoom Video Communications, Inc. This prestigious accolade was unveiled during the Zoomtopia Partner Connect event.
EPB, the city-owned broadband provider, has launched a new 2.5-gig residential internet service, expanding its symmetrical speed offerings on the fiber optic network. Priced at $97.99 per month, the 2.5-gig service comes with the installation of EPB’s Wi-Fi 6e router and is available across the service area. VP Katie Espeseth emphasized EPB’s commitment to diversifying network options, with an eye on providing service up to 25-gig.
DIDWW, a leading telecom operator delivering top-tier SIP trunking and SMS services for businesses and telco carriers worldwide, has recently secured their membership of the Pacific Telecommunications Council (PTC). As a global non-profit organization dedicated to advancing information and communications technology (ICT) in the Asia-Pacific region, the PTC has 3,500 representatives from over 40 countries and more than 150 member companies.
Vi, India’s foremost telecom operator, has joined forces with Anritsu to enhance VoLTE call experience. Overcoming complex network challenges, they successfully improve call connectivity and sound quality. Anritsu delivers invaluable insights into VoLTE subsystems, facilitating swift customer-issue resolution.
A recent report by the Fiber Broadband Association (FBA) reveals that fiber internet has now reached over half of U.S. households, surpassing 51.5% of primary homes. The survey, conducted by RVA LLC Market Research and Consulting on behalf of FBA, highlights 2023 as a record-setting year for annual fiber-to-the-home growth, with network operators connecting an unprecedented nine million new homes.
Imagine a search and rescue mission in remote rural areas, being empowered by the wings of a drone, beaming down 5G connectivity. This very scene is unfolding in Warwickshire, UK, thanks to Virgin Media O2’s innovative approach. The drone, armed with a petite mobile base station, creates a nimble communication network, offering vital real-time data to rescuers.
As businesses adapt to the demands of today’s fast-paced environment, this article explores the 10 indispensable features that can transform a business phone system into a strategic asset. From VoIP capabilities and mobile integration to unified communication, CRM software integration, and advanced call routing, discover how these features enhance internal operations, optimize customer interactions, and contribute to improved efficiency, productivity, and customer experiences.
In the dynamic landscape of telecommunications, Charter Communications is strategically addressing the challenges posed by emerging technologies such as fiber optics and fixed wireless access (FWA). The company’s Chief Financial Officer, Jessica Fischer, highlighted Charter’s resilience against fiber competition, emphasizing the significance of pacing in the deployment of this technology.
In a bid to promote digital inclusion and ease the financial burden on its customers, Virgin Media O2, the UK’s second-largest telecoms operator, has taken significant steps to raise awareness of social tariffs. The company, with a customer base of 5 million broadband and TV users, is now including information on its Essential Broadband and Essential Broadband Plus tariffs in the monthly bills of all its customers.