O2 is combating scam calls with AI-powered detection, flagging 150 million suspicious calls since partnering with Hiya. Common scams involve fraudsters posing as HMRC, Amazon, or banks. AI-driven efforts have reduced answered spam calls by 42%
BT urges UK SMEs to switch from analogue to digital networks by 2025 amid the phased retirement of PSTN, essential yet outdated. With 22% still reliant on traditional systems, disruptions rise.
BT is urging the rapid phase-out of the outdated copper landline network, citing rising faults and risks to critical public services. With 60% of key infrastructure providers unprepared for the digital transition, BT is working to facilitate the shift, backed by government support.
Amazon is set to disrupt the UK’s satellite broadband market with Project Kuiper, aiming to rival Starlink’s dominance. By deploying over 3,200 satellites targeting underserved areas, Amazon seeks to revolutionize connectivity.
The UK’s Competition and Markets Authority has given preliminary approval to a landmark merger between Vodafone and Three UK. This transformative step forward in VoIP services involves a major network upgrade, incorporating 5G technology.
The UK’s Advertising Standards Authority (ASA) has clamped down on misleading broadband pricing ads by major telecoms like BT and Virgin Media, emphasizing the need for transparency in voip services. This initiative against “greedflation” compels providers to clearly present potential voip mid-contract price hikes.
Regulatory compliance is crucial for VoIP carriers to ensure the delivery of reliable communication services. Non-compliance can result in severe penalties, loss of licenses, and reputational damage. This article provides an overview of key regulations, such as data protection and emergency services, that carriers must navigate to operate legally and protect consumers.
Vodafone has faced a major setback as the Advertising Standards Authority (ASA) ordered the discontinuation of three ads deemed misleading. These ads claimed Vodafone offers identical broadband to BT at a lower price, which BT disputed. The ASA upheld BT’s complaint, emphasizing that network performance varies due to different hardware and technology.
AT&T has been fined $950,000 by the FCC for failing to deliver over 400 emergency 911 calls during a one-hour outage in August 2023. The incident, affecting multiple states, led to a compliance plan to improve reliability. The FCC continues to scrutinize similar failures, highlighting the importance of maintaining robust emergency call systems.
In an effort to simplify broadband service switching for UK residents, the telecommunications regulator Ofcom has introduced new rules effective from 12 September 2024. To support this initiative, iconectiv UK Limited announced its registration as a Managed Access Provider (MAP) with The One Touch Switching Company (TOTSCo). This move will provide UK Communications Providers (CPs) with the necessary flexibility to comply with the evolving residential broadband market.
