In an era where voice calls still hold a significant place, a rising wave of voice fraud threatens to shatter this trust. With a shocking 16% of UK consumers falling victim to phone scams last year, global figures paint a worrisome picture. The fact that this issue is not fleeting, the average UK consumer receiving roughly four fraudulent calls per month in 2023, only heightens the concerns.
RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.
In an unexpected evolution, Spirent Communications, a UK-based telecom testing group, put the brakes on their £1 billion merger agreement with Viavi Solutions, after a victorious proposition swooped in from Keysight. Celebrating the unexpected alliance, Spirent cited the extensive resources and product range Keysight offers, promising to bring considerable advancements to the tech industry.
In an unexpected strategy shift, VEON is offloading its stake in Beeline Kyrgyzstan to CG Corp Global’s associate. The monumental telecom deal, setting the business’s value over three times its forecasted EBITDA for 2023, awaits regulatory approval. Amidst this change, Beeline Kyrgyzstan forges ahead in growth, promising patrons sustained exceptional digital solutions.
BT and Global have entered a 10-year collaboration to modernize UK’s traditional payphones and expand digital hubs in local communities, fostering enhanced connectivity and local advertising opportunities. A major highlight includes the transformation of BT’s iconic payphones, expected to develop into a progressive stride towards telecommunications future.
Vodafone Germany is set to reduce its workforce by 2,000 in the next two years as part of a cunning organizational restructuring strategy. These significant shifts aim to transform the telecom titan into a “simpler, faster, leaner, and more powerful” operation.
Seven Chinese nationals are under legal fire, suspected of masterminding an international hacking operation. Imagined to be APT31 Group members, they have allegedly dispatched 10,000 harmful emails, targeting critics of the PRC regime and stealing trade secrets.
Telgorithm, a cutting-edge messaging API provider, today announced a groundbreaking partnership with Constant Contact, a digital marketing and automation platform that has helped millions of small businesses and nonprofits globally. By leveraging Telgorithm’s unique SMS API, Constant Contact is now the first omnichannel digital marketing platform to offer SMS marketing to sole proprietorships. This collaboration addresses a significant gap in the marketing mix for solopreneur businesses.
At Enterprise Connect, Cisco (NASDAQ: CSCO) today unveiled new purpose-built, multifunctional devices that deliver modernized collaboration experiences to today’s hybrid workforce. The company announced the launch of the Cisco Board Pro G2, an AI-fueled and touch-enabled collaboration device and Cisco Desk Phone 9800 Series, designed to bring a modern and personalized productivity hub to any desk.
Serveo and Telefónica Tech are setting a new standard in eco-friendly mobility and road safety, utilizing drones for a novel traffic management approach. These drones, operated by Navalair, offer aerial views to quickly assess traffic incidents and road conditions, thereby enhancing support to accident victims and expediting response times.
