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In an unprecedented move, China has taken decisive action against personal data breaches, closing a staggering number of cases while also unveiling draft laws to regulate facial recognition technology. Over the past three years, Chinese law enforcement has effectively shut down 36,000 instances of personal data violations, leading to the detention of 64,000 suspects, as per the Ministry of Public Security. These efforts are part of a broader initiative launched in 2020 to govern online activities, resulting in the seizure of more than 30 million SIM cards and 300 million “illegal” internet accounts.

Five9, the renowned provider of the Intelligent CX Platform, has unveiled its plans to acquire Aceyus, a prominent player in advanced data integration and analytics. The announcement comes as Five9 continues to bolster its capabilities and expand its market presence in the realm of customer experience solutions. Aceyus is recognized for its comprehensive suite of pre-built integrations, which enable the aggregation of data from various sources.

In a groundbreaking move, Zoom Video Communications has unveiled its state-of-the-art London Engagement Hub, situated in the heart of Holborn, London. The new hub is poised to revolutionize the way we work, championing experiential working hubs supported by cutting-edge technology. This announcement marks a significant stride towards modernizing the workplace as we know it.

In a significant move, Airtel Africa has announced plans for its Uganda branch to list on the Ugandan Securities Exchange (USE). Some 20% of the company’s shares, amounting to roughly 8 billion, will be offered publicly. This strategy, aimed at boosting local ownership, coincides with a government directive and is expected to underscore the growth of capital markets. However, the final say lies with the Ugandan Capital Markets Authority…

Cybersecurity landscape has been rapidly changing, as hackers abandon phishing for exploiting software vulnerabilities, a trend illuminated in a study by Akamai. The study revealed a dramatic 143% increase in victims during Q1, predominantly due to surging incidents of zero-day and one-day vulnerabilities. Surprisingly, smaller organizations, particularly those within manufacturing, business services, retail, construction, and education sectors are often targeted.

Avaya, a global leader in customer experience solutions, announced today that it has been awarded a cooperative purchasing contract in the Unified Communications and Contact Centre categories at Sourcewell ─ the leading Government Cooperative Purchasing Organisation in North America with more than 500 competitively solicited contracts to government, education, and nonprofit entities

Communication is essential for any business, whether it is to connect with customers, partners, suppliers, or employees. One of the leading providers of cloud-based communication solutions is Voicenter, an innovative international tech-telephony company that develops a wide variety of communication platforms based on secure cloud technologies.

Deutsche Telekom and MIRA dive into an ambitious project crafting the ‘shuttle service of the future’ in Bonn, using the premise of teleoperation or remote driving. Facilitated by speedy 5G data transmission, this experiment highlights the necessity of ‘network slicing’ and ‘quality on demand’ for autonomous vehicles. Yet, governmental restrictions on remote-controlled travel present a hurdle. Despite the challenges, both firms remain hopeful, envisioning a driver-free automobile future.