T-Mobile US partners with OpenAI to launch IntentCX, a revolutionary AI-driven platform enhancing customer experience through predictive analytics and real-time issue resolution. This collaboration aims to deliver personalized, multilingual support, transforming customer interactions and setting new standards in the industry.
OneLayer, a 5G security startup, has signed a multi-year agreement with Evergy to secure operational technology assets on its private network. Leveraging partnerships with Nokia and Ericsson, OneLayer’s zero-trust security platform, OneLayer Bridge, will manage IoT and OT devices across the U.S.
Celona, a U.S.-based private networks specialist, is advancing into the Chinese market through a strategic partnership with Xingtera. This collaboration aims to deploy Celona’s innovative 5G LAN solution across industries such as manufacturing and logistics. Supported by Oriental Cable Network and Inspur, the partnership enhances secure wireless connectivity and accelerates digital transformation.
India’s Supreme Court has upheld the $11 billion dues from telecom giants Bharti Airtel and Vodafone Idea, rejecting appeals to recalculate these AGR fees. Despite financial struggles and competitive market pressures, the court has ruled out any miscalculation claims.
Microsoft and BlackRock have announced the Global AI Infrastructure Investment Partnership aiming to raise $30 billion for AI infrastructure, emphasizing new data centers and sustainable energy sources. This strategic collaboration between Microsoft and BlackRock targets enhancing American competitiveness and technological advancements.
Vodafone has faced a major setback as the Advertising Standards Authority (ASA) ordered the discontinuation of three ads deemed misleading. These ads claimed Vodafone offers identical broadband to BT at a lower price, which BT disputed. The ASA upheld BT’s complaint, emphasizing that network performance varies due to different hardware and technology.
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has partnered with Singtel, Asia’s leading communications technology group, to become the first provider to enable Rich Communication Services (RCS) for businesses in Singapore. Sinch and Singtel are now offering businesses an advanced platform to connect with customers through secure and branded messaging directly in their native mobile inboxes.
Reliance Jio Infocomm has partnered with OnePlus to validate 5G network slicing at a new 5G lab in India. This innovative technique divides a single physical network into multiple virtual networks, enhancing the 5G experience.
Ofcom has introduced new regulations mandating that internet service providers (ISPs) clearly state whether their broadband uses full-fibre, part-fibre, copper, or cable networks. This aims to eliminate confusion among consumers by providing transparent information on network technologies. By making informed comparisons, customers can better choose the right internet services.
Logicalis has announced remarkable progress in its environmental sustainability efforts, as detailed in the Responsible Business Report 2024. Notable achievements include a 27% reduction in scope 1 emissions and a 17% reduction in scope 2 emissions. These efforts align with Logicalis’s goal to reach net-zero emissions by 2050.
