Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.
Telecom alliance Alaian is partnering with chip manufacturer Qualcomm to empower start-ups specializing in Extended Reality (XR). The alliance, comprising of seven telecom giants along with towerco Cellnex, targets initiatives involving metaverse, virtual platforms, and various services or applications from all over the globe. Despite a lukewarm response to the metaverse and the disappearance of mixed reality from the limelight, the conglomerate remains optimistic. Future XR experiences can greatly benefit from the expertise and resources provided by co-operating with Qualcomm.
Virgin Media O2 Plans Job Cuts Virgin Media O2 is reportedly planning job cuts, with anywhere between 800 and 2,000 jobs at risk of elimination. The company has rescheduled an imminent pay rise for staff to avoid including it in redundancy packages. This news disappoints staff who were led to believe they would have the opportunity to transfer to different departments, but anonymous sources suggest suitable alternative roles may not be available. The job cuts are part of the ongoing integration process between O2 and Virgin Media, following their merger in 2021, and are expected due to real estate consolidation and eliminating overlapping roles, common methods in mergers. Read the full article T-Mobile and Bellevue Pilot Road Safety Tech T-Mobile US and the city of Bellevue, Washington, are partnering to pilot Cellular Vehicle-to-Everything (C-V2X) technology, aimed at enhancing road and pedestrian safety through real-time information. T-Mobile will provide 5G connectivity,…
Virgin Media O2 faces potential job cuts amid ongoing integration, despite previous assurances of alternative roles for at-risk employees, sparking concerns about future opportunities in the telecommunications sector.
European Commission’s concerns over the Orange-MasMovil merger in Spain may hinder the deal, potentially affecting competition within the country’s telecommunications market. Remedies, such as wholesale access to virtual players, could be proposed to address objections and prevent price increases for consumers.
Meta’s bold AI integration plans could revolutionize platforms like Facebook and Instagram while tackling infrastructure and software challenges. The metaverse’s potential is also sparking interest among telecommunication leaders, creating opportunities for immersive social experiences.
Meta faces a record €1.2 billion GDPR fine for transferring European users’ data to the US, raising questions on compliance, data privacy regulations, and US surveillance laws. With Meta appealing the decision, the telecommunications industry watches closely.
Recent survey reveals nearly 1 million UK residents disconnected broadband due to financial constraints, with low-income individuals most affected. Ofcom urges telecom companies to offer affordable social tariffs, but progress remains slow, raising concerns for internet access and affordability.
Vodafone’s new CEO unveils a strategic plan targeting financial revitalization, including cutting 12% of its global workforce to streamline operations. Amid disappointing earnings and stagnant growth, can the company regain competitiveness with this bold approach?
Vonage secures a Top Customer Sentiment Award for Contact Center as a Service from Metrigy, tied for the highest overall score among 27 providers. Praise includes technical features, reliability, integrations, and AI capabilities, highlighting Vonage’s innovative approach to customer engagement.
