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Building a marketing strategy in the telecom sector

By Aiste Kryzanovske May 10, 2021

For telecommunication service providers to succeed in this fast-growing industry, it is essential to develop a marketing strategy that enables organizations to build long-term relationships with their customers. The telecommunications industry, like many other industries, is constantly changing. These changes include technological advances, market innovations, adjustments in consumer behavior and more. Telecommunications companies that listen to the market and are not stuck in their old ways are the most successful enterprises.

Telecom News

plan.com announces brand-new Hosted Voice solution

By Aiste Kryzanovske May 6, 2021

Technology and platform provider plan.com has announced a new market-leading Hosted Voice solution that allows customers to connect, configure and manage their phone system on a single platform. This new initiative unites a scalable digital phone system with real-time insights, data analytics and simplified navigation on the my.plan platform. The new plan.com’s Hosted Voice solution refers to the evolution of its existing B2B communications solutions that were built from scratch according to partner and customer feedback and input. Moreover, this new offering merges into the company’s my.plan platform and, when combined with its mobile solutions, gives companies employees the ability to work and stay connected anywhere. This solution offers the latest hardware combined with a unique variety of features and embedded customization having a broad range of features, controls and instant alerts, allowing users to create a solution that meets their unique business needs. Some of the…

Top 10 VoIP providers in 2021

By Aiste Kryzanovske April 26, 2021

A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

Telecom News

Deutsche Telekom invests in a blockchain platform Celo

By Aiste Kryzanovske April 22, 2021

Deutsche Telekom (DT) has announced that it is investing an undisclosed amount in the blockchain payment platform Celo. The company also purchased an unspecified amount of Celo digital tokens to be used on the platform. Deutsche Telekom will be the first telecommunications company to join the Celo Alliance for Prosperity. Celo is an open-source blockchain ecosystem that focuses on making decentralized financial (DeFi) systems and tools accessible via the smartphone. The Celo ecosystem includes a decentralized, proof-of-stake blockchain technology package, a native asset (CELO), two stablecoins (cUSD and cEUR) and the Celo Foundation Alliance of Prosperity. The company was launched in 2017 and has maintained a low profile in the crypto market. However, this has changed in recent months, in part due to the recent $20 million funding raised by blue venture capital firms, including Andreessen Horowitz. This move by DT represents their initial foray into and testing…

Telecom News

A quick roundup of the news in Telecoms | Week #15

By Aiste Kryzanovske April 16, 2021

Vodafone launches standalone 5G services in Germany Vodafone has announced the launch of its standalone 5G services in Germany. Vodafone Germany, working with Ericsson, Qualcomm, and Oppo, has upgraded around 1000 mobile sites in the 3.5 GHz range, switching them to an independent 5G core network that no longer relies on 4G. Vodafone claims that “latency times of 10 to 15 milliseconds are possible – that’s as fast as the human nervous system.” This initiative will deliver the SA 5G experience to 170 cities and municipalities, including major cities such as Berlin, Frankfurt, Hamburg, Munich and Düsseldorf. Read more at: https://tinyurl.com/5dvhudhr Nokia to supply China Mobile with software-defined networking technology Nokia gained a major cloud win when China Mobile chose the vendor to supply software-defined network (SDN) technology for its public cloud service expansion. As part of the transaction, Nokia will provide its Nuage Networks Virtualized Cloud Services, that include…

Guides & Tips

Expert tips for adopting blockchain for Telcos

By Aiste Kryzanovske April 12, 2021

When a new technology or opportunity is created, it is up to industry verticals to decide how, when, and where to exploit its potential. Communication service providers (CSPs) will find it challenging to adopt and implement technology such as blockchain. We have already discussed the benefits and possibilities of blockchain for telecommunication providers. While the benefits of adopting blockchain in the telecommunications business are clear, putting the theory into practice may not come easily. It is important that Communication Service Providers (CSPs) work in synergy, looking beyond obvious solutions if they are to take full advantage of the potentially huge advantages distributed ledger technology can offer. The following advice on adopting blockchain are based on the onerous experience of early adopters of blockchain. Collaborating and sharing of information Telecommunications companies can substantially improve their services by sharing or joining forces with each other. It is vital that these companies work together…

Telecom News

DIDWW enables custom billing cycles for efficient DID number management

By Aiste Kryzanovske April 6, 2021

The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes a “billing cycle” capability. This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case. The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

Telecom News

Cisco announces expanded SASE architecture

By Aiste Kryzanovske April 1, 2021

Enterprise networking and security leader Cisco, has unveiled a new, expanded Secure Access Service Edge (SASE) offering. This is a step for Cisco towards radically simplifying security and networking by helping network operations (NetOps) and security operations (SecOps) teams securely connect users to applications. Cisco delivers the capacity to purchase all of the key components of a SASE product in a one-stop offering, making it easy to transition to a single subscription service in the future. Cisco provides all key elements of the SASE architecture, including best-in-class networking, remote access, cloud security, zero trust network access, and observability. Cisco aims to incorporate these components into a single subscription service and provide seamless, secure access to any application on any network or cloud, wherever end users are located. According to Cisco, the reason for combining all SASE components into one package is that it allows companies a shorter time-to-market.…

Telecom News

A quick roundup of the news in Telecoms | Week #12

By Aiste Kryzanovske March 26, 2021

Google announces their Network Connectivity Center Google has announced a new product, the Network Connection Center (NCC). NCC is described as a revolution in the simplification of on premises and cloud networking. This new product is an initiative to provide a single control panel for a company of any size to manage all of its networks globally. The Network Connection Center is said to effortlessly join together VPNs, partners and dedicated interconnects, as well as third-party routers and Software-Defined WANs, in order to optimize connectivity, reduce operational burden and minimize costs. Read more at: https://tinyurl.com/xaaypzwr AT&T signs a 12-year contract with the US Treasury Department AT&T has cemented a $231 million and 12-year contract with the US Treasury Department to modernize the agency’s voice and data networks and ensure cyber security protection. This agreement is part of the General Services Administration’s (GSA) Enterprise Infrastructure Solutions (EIS) technology procurement program. Under…

Telecom News

Dialpad launches Partner Success Portal

By Aiste Kryzanovske March 18, 2021

Dialpad, a leading cloud communications platform for AI-powered calling, conferencing and contact centers, has announced the launch of the Dialpad Partner Success portal, providing the company’s resale partners with a host of tools and features to help drive business growth. This announcement comes after a record-breaking year for the company. The Dialpad Partner Success Portal provides additional resources and tools to help resellers and agent partners develop and expand their Unified Communications-as-a-Service (UCaaS), contact centers and collaborative businesses. The Partner Success Portal is just the first addition to the Dialpad channel program. The company is also developing a new Inside Channel Management (ICM) team to contribute to the growing Channel program. The ICM program will provide special care and attention in an effort to improve relationships with partners. From April 6th, users will be able to sign up for the new Dialpad Success Portal. Mike Kane, VP…