Telecom operators are under pressure to modernize their Business Support Systems and Operations Support Systems in light of 5G and IoT expansion. The traditional, resource-heavy approaches are unsustainable. Celfocus advocates for a strategic AI-driven framework that streamlines integration, driving efficiency and security, crucial for fast-paced digital transformations.
In today’s fast-paced digital landscape, the Mobley v. Workday case has become a focal point in discussing AI accountability within VoIP services. Can AI-powered recruitment tools, which streamline hiring processes, inadvertently cause hiring discrimination? This lawsuit highlights how AI in VoIP communications must remain transparent and accountable to ensure fair employment opportunities.
Ericsson is revolutionizing AI in Radio Access Networks by offering a software-based solution that bypasses the need for costly GPU hardware. This innovative approach promises a cost-effective way for service providers to enhance network performance. Ericsson’s AI in RAN increases downlink throughput, improves spectral efficiency, and doubles high-volume user support, marking significant advancements in 5G networks.
India’s telecommunications sector is at a pivotal juncture with leading operators in a standoff over Vehicle-to-Everything (V2X) spectrum allocation. This vital infrastructure enables seamless communication between vehicles and road infrastructure, enhancing public safety. As TRAI charts a new V2X framework, tensions rise between commercial interests and public safety advocates.
Samsung’s latest uplink technology developments push the boundaries of 5G capabilities, promising significant enhancements for Fixed Wireless Access (FWA) services. By collaborating with MediaTek, Samsung demonstrated a 670 Mbps throughput using innovative technologies, aiming to improve data transfer and connectivity reliability, especially crucial for cloud-based applications and AI efficiencies.
NTT is launching a $500 million IOWN AI Fund to advance VOIP technologies through AI and photonic network systems, enhancing voice data transmission efficiency. Collaborating with SK Group, Chunghwa Telecom, and others, the fund aims to transform telecommunications infrastructure, promote VOIP innovations, and support tech startups across North America, Asia, and Europe.
As work environments evolve, the need for tailored VoIP communication solutions for frontline workers has become crucial. Traditional systems often leave 63% of these employees using ill-suited tools, causing operational inefficiencies. VoIP’s resurgence in vital sectors like healthcare and logistics highlights its role in ensuring timely, clear communications.
At the Defense Communications Forum, experts discussed leveraging commercial 3GPP standards, like 5G, in defense operations for strategic benefits. This approach enhances speed, scale, and spectrum management. By integrating 5G’s virtualization and cloud capabilities, the Department of Defense aims to innovate efficiently, reclaim spectrum access, and ensure robust communications solutions.
At the 2026 Cercle d’Economia event, Telefónica’s CEO highlighted Europe’s urgent need to enhance its technological capabilities for strategic autonomy. In the age of AI, quantum computing, and autonomous systems, developing its own digital infrastructure is vital. European telecom enterprises play a crucial role in advancing these technologies.
Telinta, a global leader in cloud-based Softswitch solutions, and Vida Global Inc. (NYSE American: VIDA), a leading AI agent operating system, have partnered to bring intelligent multi-language, multi-modal AI agent capabilities to telecom service providers using Telinta’s hosted Softswitch and Billing platform. Telinta has integrated Vida’s AI agent technology into its TeliCoreTM platform, enabling telecom service providers to add the power of AI agents to popular services like Hosted PBX, SIP Trunking, UCaaS, VoIP calling via brandable Mobile and Desktop Softphones, WebRTC, and other business telecom services. With Vida, Telinta customers get access to Vida’s platform to provide AI agents to their end-user business customers. Vida AI agents answer inbound calls with intelligent, natural-language responses informed by the end user’s knowledge base and CRM data. During a call, agents can send SMS messages with links to make purchases, access documentation, book reservations, or complete other online transactions. Agents also place outbound…
