The UK telecommunications regulator, Ofcom, has announced new regulations that will force phone companies to take action against fake phone number usage by detecting and, where possible, banning spoofed calls. This action tries to address an issue that has led to 40.8 million people becoming the subject of fraudulent calls and messages throughout the summer of 2022. Technical steps to combat nuisance calls have already been put in place by the vast majority of the large ISPs, phone companies and mobile network operators, although these measures are not always successful. Furthermore, there are still many operators that could do more, notably smaller providers and some VoIP carriers. According to the telecom watchdog, preventing such calls without substantial international cooperation and coordination is technically complex and frequently risks intercepting legitimate communications as well. According to Ofcom, around 700,000 UK residents have fallen victim to spoofed phone calls in…
Artificial intelligence (AI) is currently one of the most talked-about and experimented-with technologies in practically every sector. Being amongst the most significant new technical advances, AI has major implications for Voice over Internet protocol (VoIP) and Unified Communications (UC). With its numerous capabilities, VoIP telephony is already transforming the communication capabilities of many businesses. However, when AI technology becomes an active participant, the efficiency and potential of this market will skyrocket. So, let us see how AI will revolutionize and influence VoIP, and how this technology will become an essential component in all corporate processes. How AI works in VoIP VoIP service providers are always adding new features to their VoIP services in order to attract consumers on both individual and business levels. With the inclusion of AI in communications, new market opportunities are anticipated to emerge. This is why AI has become an essential factor in several VoIP and…
YouMail released a new robocall warning, saying that utility-related impostor robocalls are posing a concern to Americans. These utility scam calls claiming to be from major American gas, electric, and other utilities in order to swindle unwary victims by threatening them with instant disconnection if their “utility bills” are not paid quickly. The specifics of the scam calls differ, but they typically claim that the user’s service is going to be terminated and that they need to click a key to make a payment or speak to someone at the business. Some calls are made from an entirely random phone number and mention a generic firm name. Others link to certain departments by using a local phone number with the recipient’s area code. Some of them utilize a spoofed caller ID from a well-known utility business. Apparently, these con artists are seeking to exploit the growing number of…
Telefónica and Qualcomm Technologies, Inc. have established a partnership to improve their positions as market leaders in the future of XR and the Metaverse. Utilizing the Snapdragon Spaces™ XR Developer Platform and Telefónica’s cutting-edge fixed and mobile network infrastructure, the two companies will collaborate on building and expanding the XR ecosystem. The agreement also covers the launching of XR/metaverse goods and services as well as an investigation of collaborative business potential. With the implementation of this agreement, it will be possible to offer consumers brand-new experiences that combine the digital and analog worlds, reimagining communication, entertainment and commerce in the Metaverse. Snapdragon Spaces, a platform from Qualcomm Technologies, enables programmers to maximize wearable AR’s potential through the use of cutting-edge technologies, a cross-device SDK, and an open XR ecosystem. Telefónica sees significant potential in fusing powerful networks, decentralized Web3 and immersive gadgets. Both businesses are attempting to…
What if one day there was no Internet? The Web as we know it would be gone for good. Sites like Facebook, Twitter and Google would only exist in the memories of people who lived through the Great Disconnection. The Internet is the greatest invention and technological revolution since the printing press. Since its creation, we’ve built our whole lives around this innovation, depending on it for almost everything. But what would happen if the Internet was no more? What would life be like without the Internet? The thought experiment There are no attempts to dismantle the Internet that we are aware of, therefore you have nothing to be concerned about. But isn’t it fascinating to consider what might happen if the Internet would suddenly shut down? If the Internet suddenly went down at this very moment, we wouldn’t make a huge issue out of it, as it happens sometimes,…
TPx, a managed services company that offers cybersecurity, managed networks and cloud communications, has added Penetration Scanning to its Security Advisory Services offering. TPx Penetration Scanning makes use of an automated scanning platform, which allows for quick turnaround times and cost-effective services. This advanced product expands on TPx’s Vulnerability Scanning, which examines network-connected devices in order to discover possible security leaks. The combination of penetration and vulnerability scanning when used jointly offers a more thorough method of risk identification and security reinforcement. TPx Vulnerability and Penetration Scan simulates hacker behavior to assist clients evaluate the probability that a criminal will be able to successfully attack a company’s weaknesses in order to obtain access to systems or secret information on the network. Scanners track a company’s risk profile in almost real-time, with the analysis being conducted as a one-time activity or on a regular basis. Rick Mace, CEO…
In order to extend mobile service to isolated rural regions, the Belgian communications operator BICS has inked a deal with the satellite-direct-to-phone telecoms business Lynk. This agreement will make it possible for mobile network operators (MNOs) to provide services to subscribers in rural areas in North America, the Caribbean, Latin America, South-East Asia, and a number of rural African regions. BICS focuses on cloud, mobility and IoT, while offering digital communications on a worldwide scale. The company also collaborates with MNOs and mobile virtual network operators (MVNOs). This collaboration aims to solve the problem of remote locations that currently lack any form of mobile connectivity. BICS will use its network to connect the cell carriers with the Lynk satellite constellation. Lynk’s solution enables conventional roaming partner integration without requiring that the mobile operators’ networks undergo hardware or software upgrades, thereby expanding coverage to outlying regions, islands, and…
VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…
Umbrellar, a Microsoft cloud solutions company that delivers cloud managed services, migration, consulting services and cloud procurement for over 1,000 New Zealand enterprises, has been bought by Pax8, a cloud commerce platform. With access to a variety of technological know-how and professional services from Umbrellar, Pax8’s partners are now better positioned to drive local and global digital transformation. According to Pax8, the firm is thrilled to welcome new employees from Umbrellar who offer expertise and skills that will support projects and services for digital transformation in Aotearoa and across the world. Chris Sharp, SVP at Pax8 Asia commented: “The team at Umbrellar are experts in cloud-enabling businesses in New Zealand, and they are the number one service provider of Microsoft cloud in the market. With a focus on infrastructure managed services, assessment, migration, and optimization, their technical expertise and award-winning professional services will prove to be a value-add…
‘Vodafone Business UC with RingCentral’ has been introduced to the German market by Vodafone Germany and RingCentral, a supplier of worldwide business cloud communications. The newly released Unified Communications (UC) platform combines RingCentral’s flagship offering, RingCentral Message Video Phone™ (MVP™), with Vodafone’s mobility and 5G technology. Businesses now have another compelling option to migrate from their current infrastructure to the cloud thanks to this new unified communications solution. Vodafone Business UC with RingCentral enables staff to work from anywhere by providing a single app for team messaging, video meetings and a cloud phone system, and it provides a flexible yet dependable solution to handle the complexities of everyday work. In order to make communication and collaboration easier, this highly secure system offers call recording, HD video meetings, and many other new features. End users will also benefit from the numerous distinctive features, such as the AI-based Advanced Meeting…


