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In a promising move towards transparency, UK’s BT and software giant SAP have joined forces to test SAP’s Sustainability Data Exchange (SDX) – a novel system that captures, tracks and shares data on obscure, indirect emissions, known as Scope 3. Given the numerous entities and different methodologies involved in disclosure, SDX utilizes carbon data interoperability standards to provide a unified portal for monitoring supply chain emissions data, thus streamlining the gathering and dissemination of precise Scope 3 information.

In a groundbreaking move, Zoom Video Communications has unveiled its state-of-the-art London Engagement Hub, situated in the heart of Holborn, London. The new hub is poised to revolutionize the way we work, championing experiential working hubs supported by cutting-edge technology. This announcement marks a significant stride towards modernizing the workplace as we know it.

As Three UK reports a 4% revenue boost, courtesy of an expanded active customer base, its operations cost, inflated by 19%, outpaces earnings, hinting at potential sustainability issues. In a different landscape, Telecom Italia shows a 5.5% Q2 profit increase, largely on Brazil’s performance, though competitive pricing in Italy has forced a hefty debt, leading TIM to consider selling its landline grid. At the same time, BT Group sees an uptick in revenue by 4%, attributed to raised prices and improved customer satisfaction. Contrarily, US-based Qualcomm, hit by reduced consumer spending, anticipates a similar upcoming quarter, resulting in a sharp fall in share price. Meanwhile, Bharti Airtel highlights a 14.1% YoY revenue increase, fueled by its growing 4G and postpaid customer base.

Deutsche Telekom and MIRA dive into an ambitious project crafting the ‘shuttle service of the future’ in Bonn, using the premise of teleoperation or remote driving. Facilitated by speedy 5G data transmission, this experiment highlights the necessity of ‘network slicing’ and ‘quality on demand’ for autonomous vehicles. Yet, governmental restrictions on remote-controlled travel present a hurdle. Despite the challenges, both firms remain hopeful, envisioning a driver-free automobile future.

BT’s innovative Etc unit is poised to launch trials repurposing outdated street cabinets into electric vehicle (EV) charging points. Aiming at a smooth transition during the UK’s fiber rollout, this pioneering step initially caters to BT Group and Openreach employees in Northern Ireland, with plans for public engagement. However, the venture’s ultimate impact rests heavily on successful pilot performance.

Five9, Inc., a provider of the Intelligent CX platform and listed on NASDAQ as FIVN, announced today that Frost & Sullivan has recognized it as a Growth and Innovation leader in the Frost Radar™: European Cloud Contact Center Market, 2023. The Frost Radar™ report highlights key criteria, including the company’s long-standing presence in Europe, consistent growth, effective go-to-market strategies, robust customer support, commitment to local markets, and investments in transformative technologies such as AI integration.