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PBX On The Cloud
Telecom News

PBX On The Cloud and DIDWW join forces to deliver industry leading voice solutions

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PBX On The Cloud, a cloud-based voice solutions provider for Latin America and the USA, has further extended its partnership with DIDWW, a global telecoms operator that offers premium quality two-way VoIP and SMS communications. This collaboration will create added value and functionality for PBX On The Cloud customers by utilizing DIDWW’s SIP trunking service.   PBX On The Cloud is a part of MIGESA, a Mexican corporation with more than 40 years of experience in information technology, that has partnered with providers such as DIDWW, Microsoft, Cisco Systems, Dell, HP and VMware. Following the Latin American traditions and customs, PBX On The Cloud knows all their customers by name, offering personalized and efficient services in their selected languages, including English, Spanish and Portuguese from their fully redundant data centers. Powerful PBX On The Cloud voice services range from simple residential phone lines to hosted PBX solutions, including SIP…

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Samsung
Telecom News

Samsung US suffers another data breach

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In late July, Samsung Electronics experienced a cybersecurity incident that resulted in the exposure of personal data of some American customers. The business said it discovered the data breach on August 4.   Samsung claims that the customers’ social security numbers and credit card numbers were unaffected, but information such as names, contact information, demographic information, date of birth, and product registration information was compromised.   Samsung has already issued a warning to impacted consumers to be on the lookout for phishing emails that attempt to obtain additional personal data. These emails may be used for identity theft or to deceive recipients into installing malware on their computers.   The business did not, however, address how many consumers were impacted or why it took Samsung more than a month to alert customers regarding this breach, which was reported only hours before a Labor Day weekend in the United States.  …

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cloud communication features

The ultimate checklist of cloud communication features

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VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…

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Console Connect
Telecom News

Console Connect signed a distribution agreement with Master Concept

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  To provide agile cloud networking solutions to companies throughout the Asia Pacific region, Console Connect by PCCW Global and Master Concept, a cloud technology advisor, have signed a distribution agreement.   Thousands of enterprises in Asia Pacific rely on Master Concept for cloud strategy, implementation, and integration assistance, as well as training and platform updates.Master Concept offers its customers a variety of cloud connectivity services, including direct Layer 2 connections to hyper-scale cloud providers such as AWS, Google Cloud, and Microsoft Azure, as well as Layer 3 mesh connectivity between and among different cloud providers and cloud regions, all managed through a single management portal.   Mr Michael Glynn, Senior Vice President, Digital Automated Innovation, PCCW Global, commented: “Secure and flexible connectivity is fundamental to any cloud transformation project. We are excited to be working alongside Master Concept to enhance their cloud solutions portfolio and make it easier for…

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FC Bayern
Telecom News

Deutsche Telekom and FC Bayern extend it’s over 20 year-long partnership

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The excellent 20-year collaboration between FC Bayern and Deutsche Telekom (DT) has been extended to 2027. The two partners will keep delighting German record champions’ supporters with cutting-edge services and deals.   Although no specifics were provided, the German duo said that the agreement would increase the appeal of the telecom operator’s brand and foster technical advancement in the game.   With this relationship, DT hopes to keep fans interested in its products and services while also gaining access to unique material that it would presumably show on its FC Bayern.tv channel on MagentaTV subscription platforms. The telecoms corporation has been the primary sponsor of the Allianz Arena since 2002, appearing on jerseys and advertising boards among other things. The concurrent development of both brands into major global players has been accompanied by a number of collaborative projects and innovations.   Oliver Kahn, FC Bayern CEO, commented: “We’re very happy…

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PRAGMA
Telecom News

Pragma upgrades its iPECS cloud UCaaS platform

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Pragma has announced enhancements to its iPECS Cloud 5.0 UCaaS platform, which will broaden the product offering for channel partners. The iPECS Cloud platform upgrade adds a number of new capabilities to iPECS ONE and iPECS, Analytics and iPECS Cloud.   iPECS Cloud 5.0 includes enhancements to the iPECS ONE collaboration service as well as connectivity with Microsoft Productivity tools. Device integration for Android and iOS mobile users, as well as call recording and compliance tools have been added to iPECS ONE to improve the user experience and provide administrators and compliance teams with added confidence in controlling their voice interactions.   Pragma claims that the most recent version satisfies their shared commitment to enhancing customer experience with Ericsson-LG. Pragma continues to provide UCaaS tools and features through its alliance with Ericsson-LG, assisting their fast-growing reseller channel in dominating the industry.   IPECS Analytics is the offering’s focal point for…

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TalkTalk
Telecom News

TalkTalk enters agreement to buy SSE Phone & Broadband

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After reaching a deal last week, TalkTalk is prepared to purchase SSE Phone & Broadband. All existing SSE customers and the company’s staff will switch to TalkTalk in the upcoming months after the purchase has been finalized.   This sale will allow Ovo Energy to concentrate on its core energy business, which the company acknowledges is a difficult position right now. For TalkTalk, the focus is on gaining economies of scale.   The services delivered to customers won’t change right away, according to OVO, and TalkTalk confirmed that this is also true for the terms and conditions that apply to those customers until their current contract expires.   These developments have come in the wake of rumors that Virgin Media O2 is considering acquiring TalkTalk, which was returned to private ownership under Tosca IOM in a £1.1 billion transaction late last year. According to reports, the firm might be valued…

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Pax8
Telecom News

Pax8 acquires cloud managed service provider Umbrellar

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Umbrellar, a Microsoft cloud solutions company that delivers cloud managed services, migration, consulting services and cloud procurement for over 1,000 New Zealand enterprises, has been bought by Pax8, a cloud commerce platform.   With access to a variety of technological know-how and professional services from Umbrellar, Pax8’s partners are now better positioned to drive local and global digital transformation. According to Pax8, the firm is thrilled to welcome new employees from Umbrellar who offer expertise and skills that will support projects and services for digital transformation in Aotearoa and across the world.   Chris Sharp, SVP at Pax8 Asia commented: “The team at Umbrellar are experts in cloud-enabling businesses in New Zealand, and they are the number one service provider of Microsoft cloud in the market. With a focus on infrastructure managed services, assessment, migration, and optimization, their technical expertise and award-winning professional services will prove to be a value-add…

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UC
Telecom News

Vodafone and RingCentral launch UC solution in the German market

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‘Vodafone Business UC with RingCentral’ has been introduced to the German market by Vodafone Germany and RingCentral, a supplier of worldwide business cloud communications. The newly released Unified Communications (UC) platform combines RingCentral’s flagship offering, RingCentral Message Video Phone™ (MVP™), with Vodafone’s mobility and 5G technology.   Businesses now have another compelling option to migrate from their current infrastructure to the cloud thanks to this new unified communications solution. Vodafone Business UC with RingCentral enables staff to work from anywhere by providing a single app for team messaging, video meetings and a cloud phone system, and it provides a flexible yet dependable solution to handle the complexities of everyday work.   In order to make communication and collaboration easier, this highly secure system offers call recording, HD video meetings, and many other new features. End users will also benefit from the numerous distinctive features, such as the AI-based Advanced Meeting…

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Movius
Telecom News

Movius and Theta Lake announce partnership to scale mobile communications

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Theta Lake, a provider of contemporary communication compliance and security solutions, and Movius, a provider of work-from-anywhere solutions for mobile voice, text and WhatsApp, have formed a partnership to help heavily regulated industry sectors scale secure and compliant mobile communications effectively and increase productivity levels.   The combined solution of Movius and Theta Lake offers sophisticated mobile voice and messaging features, as well as integrated compliance capture, archiving and monitoring, all in a single, non-disruptive system that includes voice and electronic communications.   Movius’ MultiLine technology provides a second, dedicated business line to any cellular device, allowing customers to securely divide their professional and personal communications while using a single device. The Movius AI-powered program also connects with major messaging applications such as WhatsApp, WeChat and Microsoft Teams, as well as prominent CRM platforms such as Salesforce.   Theta Lake provides a cloud-first solution to facilitate archiving, securit, and compliance…

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