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A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

Orange launches satellite broadband service in France Orange-owned satellite broadband business Nordnet has officially launched its satellite broadband service in France. As is well known, Neosat provides broadband services of up to 100 Mbps to homes and businesses in areas with poor connectivity for less than €40 per month. Nordet launched its services just as a new generation of satellite broadband services is beginning to emerge around the globe. The company packages satellite broadband services with a fixed-line telephone service, together with unlimited calls to fixed and mobile telephones and certain other destinations. Read more at: https://tinyurl.com/ap4rdryh Microsoft acquires Marsden  In continuation to expand its capabilities to better serve industry verticals, Microsoft has acquired The Marsden Group, the company’s current partner focused on rapid prototyping and digital transformation for industrial customers. The acquisition of Marsden, an existing Microsoft Gold partner, will accelerate Microsoft’s capability to take advantage of its cloud,…

Dialpad, a leading cloud communications platform for AI-powered calling, conferencing and contact centers, has announced the launch of the Dialpad Partner Success portal, providing the company’s resale partners with a host of tools and features to help drive business growth. This announcement comes after a record-breaking year for the company.   The Dialpad Partner Success Portal provides additional resources and tools to help resellers and agent partners develop and expand their Unified Communications-as-a-Service (UCaaS), contact centers and collaborative businesses.   The Partner Success Portal is just the first addition to the Dialpad channel program. The company is also developing a new Inside Channel Management (ICM) team to contribute to the growing Channel program. The ICM program will provide special care and attention in an effort to improve relationships with partners. From April 6th,  users will be able to sign up for the new Dialpad Success Portal.   Mike Kane, VP…

The SoftBank Group’s subsidiary Z Holdings has announced that after completing a merger with the popular messaging app Line, it will invest $4.7 billion into the venture and hire 5,000 artificial intelligence engineers over the next five years. The merger of the two Japanese companies has been in the works since 2019, but was delayed by issues related to Covid-19. The main business areas of the company will be communication and social media, electronic and mobile commerce, along with online search and advertising. With the launch of their new services and collaborations with companies such as for online advertising, the joint establishment aims to generate $18.7 billion in revenue and $2 billion in operating profit in the fiscal year 2023.   Softbank Corp. and Naver Corp., the South Korean IT giant and major shareholder of Line, will each contribute 50 percent of capital required for the new intermediate holding…

Google and Intel team up on 5G and edge network solutions Google Cloud has announced that it is working with Intel to establish reference architectures and integrated solutions for communications providers to help them deploy 5G and edge network solutions. To achieve the cloud native 5G goals, the partnership encompasses a full suite of telecommunications, along with application providers, carriers and communications service providers, hardware vendors and global telecommunications networks, with the goal of  the cost and time to market required by the telecommunications industry. Intel is already the most powerful participant in the data center hardware market, but is keen to repeat that success with edge infrastructure. Read more at: https://tinyurl.com/34fv5aps  Deutsche Telekom tests solar panels to power mobile sites  Deutsche Telekom (DT) has announced that in the second half of 2020, the company was testing the use of solar panels to power its mobile infrastructure. In a new…

The Swedish multinational networking and telecommunications company Ericsson has introduced three new radios in its enterprise-level Massive MIMO portfolio, and bolstered their RAN Compute portfolio with six RAN Compute products to accelerate the 5G mid-band release and expand next-generation mobile technology.   Ericsson stated that the three new radios and six new RAN Compute products will enable operators to make better use of the full spectrum of mid-band, that is around 3.5 GHz. The products are powered by Ericsson Silicon, the company’s system on a chip (SoC), which provides advanced processing capabilities for the rapid development of energy-efficient, high performance networks and ensures greater security.   With the new mid-band spectrum, telecom service providers can leverage their 5G spectrum resources to deploy services quickly and efficiently, thereby  delivering higher quality and more responsive experiences to mobile broadband subscribers. Mid-band bridges speed, capacity and coverage gaps between low and high frequency…

It has been announced that Deutsche Telekom, a German telecommunications company, is looking to sell its Dutch subsidiary T-Mobile Netherlands for approximately €5-6 billion. The company is aiming to sell the Dutch mobile phone operator to private equity investors.   In 2015, Deutsche Telekom was unsuccessful in trying to sell T-Mobile Netherlands in an attempt to reduce its debt and raise funds to help acquire spectrum for T-Mobile US. Six years ago, the company considered leaving the Dutch market and had seen interest from Liberty Global. Nonetheless, the potential sale did not go through and Liberty Global later merged the Ziggo cable unit with Vodafone Netherlands.   Since then, the Dutch unit has grown. Instead of seeking another buyer, Deutsche Telekom decided to expand its operations in the country. In 2017, the company published a €190 million merger with Tele2’s local branch. At the time, Deutsche Telekom said it wanted to…

UK mobile providers pressured to provide free data during lockdown  After the UK decided to close schools again, UK telecoms providers were urged to stop charging for data so that underprivileged children could access remote learning facilities. It is concerning that children in such families lack the technological resources to attend schools from home, where a  computer and an Internet connection is required. Although it may be hard to imagine, there are many families that do not have access to the necessary services, especially broadband. The company, Three UK, wasted no time in rushing to announce that it will provide unrestricted data access to disadvantaged children so they could continue their education. Read more at: https://tinyurl.com/y46zylg2 T-Mobile reaches record connection gains in 2020 T-Mobile US announced that 2020 was the best year in their history for postpaid net additions, showing preliminary results that indicate a  major win, despite the Covid-19…

TIM, Telefonica and Claro take over Brazil’s Oi mobile assets in $3.2 billion bid On Monday, TIM Participacoes, Telefonica Brasil SA and America Movil SAB de CV’s Claro won an auction to acquire the mobile operations of Brazil’s Oi SA with a joint bid of $3.23 billion. According to the announcement, TIM will be taking over 40% of Oi’s customers (around 14.5 million people), more than half of the company’s spectrum allocation (49 MHz), and 49% of its mobile sites (around 7,200 locations). As a result, it paid the largest portion of the bid, around $1.44 billion. For $1.08 billion, Telefonica is gaining 10.5 million customers, 43 MHz of spectrum, and 2,700 mobile sites. Claro’s $710 million gained the company around 11.6 million customers and 4,700 mobile sites, but no spectrum. TIM, Telefonica and Claro have also offered Oi a long-term contract to rent its telecom infrastructure. Read more at…

The American multinational technology conglomerate, Cisco, has announced its intention to acquire IMImobile, a provider of cloud communications software and services that manages business-critical interoperability on a large scale. The deal is valued at nearly $730 million, assuming full dilution of the shares, net of cash and debt. The acquisition will be Cisco’s largest in the UK in about three years. The company will pay IMImobile shareholders £5.95 per share and the acquisition of the software vendor is expected to be completed in the first quarter of 2021, following regulatory approval. The American company said the procurement will provide its consumers with an end-to-end customer interaction management solution and the ability to promote quicker and much improved communications and interactions through a selected customer channel. Cisco’s Webex Contact Center solution, along with IMImobile software and services, will offer a solution that leverages artificial intelligence throughout the customer’s…