News Roundup

A quick roundup of the news in Telecoms | Week #11

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Orange launches satellite broadband service in France

Orange-owned satellite broadband business Nordnet has officially launched its satellite broadband service in France. As is well known, Neosat provides broadband services of up to 100 Mbps to homes and businesses in areas with poor connectivity for less than €40 per month. Nordet launched its services just as a new generation of satellite broadband services is beginning to emerge around the globe. The company packages satellite broadband services with a fixed-line telephone service, together with unlimited calls to fixed and mobile telephones and certain other destinations.

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Microsoft acquires Marsden 

In continuation to expand its capabilities to better serve industry verticals, Microsoft has acquired The Marsden Group, the company’s current partner focused on rapid prototyping and digital transformation for industrial customers. The acquisition of Marsden, an existing Microsoft Gold partner, will accelerate Microsoft’s capability to take advantage of its cloud, edge, and artificial intelligence products in order to develop new solutions to create more value for customers in a variety of shared niche industries. The transaction, the financial terms of which were not disclosed, is an extension of Microsoft’s efforts to expand its edge capabilities with large industrial customers.

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Rogers Communications to buy Shaw Communications

Rogers Communications has made its mind up to acquire its competitor Shaw Communications for about $21 billion including debt. Under the deal, the Canadian telecommunications market will shrink from four major players to three. Additionally, both companies said their merger would allow the joint business to launch a 5G network faster. According to the agreement, the joint venture will invest C$2.5 billion in 5G rollout across Western Canada over the next five years. In addition to the C$2.5 billion for 5G deployment, the contract promises C$1 billion to connect rural and indigenous communities to high-speed internet.

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MaxContact partners with Avoira for speech analytics integrations

Contact Center software company MaxContact has partnered with Avoira to integrate speech analysis into its contact center solution. Under this agreement, MaxContact will host the Avoira voice analysis solution Xdroid to help businesses create a better customer experience. Avoira speech analysis checks every conversation en masse and in detail. The platform provides insights into 100% customer-agent interactions, using machine learning and artificial intelligence to help improve the customer experience. It shows how callers comprehend business, and highlights calls and business tendencies that need more attention.

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AT&T to terminate the zero-rating program

AT&T has announced plans to put a stop to the zero-rating program, putting the blame on the recent introduction of net neutrality rules in the state of California. AT&T said that the zero-rating was prohibited under California law, and as the Internet covers all US states, this has obstructed its efforts to carry out the program in other parts of the country. AT&T called the state-by-state approach ineffective, stating that differences in rules would create barriers to creative and consumer-friendly solutions. It called on the government to intervene to establish clear and consistent rules on net neutrality to be followed by all.

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