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Telinta, a global leader in cloud-based Softswitch solutions, and Vida Global Inc. (NYSE American: VIDA), a leading AI agent operating system, have partnered to bring intelligent multi-language, multi-modal AI agent capabilities to telecom service providers using Telinta’s hosted Softswitch and Billing platform. Telinta has integrated Vida’s AI agent technology into its TeliCoreTM platform, enabling telecom service providers to add the power of AI agents to popular services like Hosted PBX, SIP Trunking, UCaaS, VoIP calling via brandable Mobile and Desktop Softphones, WebRTC, and other business telecom services. With Vida, Telinta customers get access to Vida’s platform to provide AI agents to their end-user business customers. Vida AI agents answer inbound calls with intelligent, natural-language responses informed by the end user’s knowledge base and CRM data. During a call, agents can send SMS messages with links to make purchases, access documentation, book reservations, or complete other online transactions. Agents also place outbound…

Workday’s Sana for ITSM integrates seamlessly into its platform, revolutionizing IT support by automating workflows and utilizing HR data for efficient ticket resolution. This leverages Workday’s existing structure, significantly reducing manual interventions. Businesses can experience streamlined IT operations, making it an appealing VoIP solution for dynamic, tech-driven environments.

Indosat Ooredoo Hutchison, a leading telecommunications operator in Indonesia, is strategically expanding its neocloud business. With projections of reaching $170 million in revenue over the next three years, the company is not only enhancing its telecom services but also integrating AI and cloud-based solutions. This approach aims to improve customer experiences and generate significant growth.

Telus is set to enhance its sovereign AI infrastructure in Canada, unveiling new AI data centers in British Columbia. Responding to the heightened demand since their Quebec launch, this project, supported by the federal government, aims to boost AI capabilities with state-of-the-art technology and sustainability initiatives. Exciting times for VoIP and AI enthusiasts await.

RingCentral showcased impressive growth in Q1 2026, exceeding expectations with increased revenue and profit margins. The company’s emphasis on VoIP and AI technology catalyzed a revenue surge to $644 million, with subscription revenues climbing to $623 million. RingCentral’s strategic AI investments have doubled customer adoption, enhancing the VoIP landscape significantly.

Telenor’s new Sovereign Cloud venture in Norway is set to redefine cloud computing with a focus on data sovereignty. Responding to geopolitical tensions, this initiative ensures data remains secure and under Norwegian control, targeting crucial sectors like healthcare and energy. This move positions Telenor as a leader in secure, reliable cloud solutions amidst rising demand.

T-Mobile’s SuperBroadband revolutionizes business connectivity by merging 5G with Starlink satellite service, reaching every U.S. ZIP code. This dual-path approach ensures uninterrupted service, crucial for industries like retail and healthcare. The offering simplifies contracts, highlights 99.999% uptime, and caters to small businesses, enhancing reliability and operational efficiency.

Dropbox has unveiled a revolutionary integration with ChatGPT, embedding file access, search, and calendar management directly within the chat interface. This move aims to enhance productivity by reducing the need to switch between multiple VoIP applications. Users can effortlessly access Dropbox content, conduct enterprise searches, and manage schedules, streamlining workflows significantly.

AST SpaceMobile’s recent setback with the BlueBird 7 satellite underscores the challenges of enhancing global connectivity through Direct-to-Device (D2D) satellite services. Although initially promising, the positioning error prevents operational deployment. Despite this, AST remains committed to expanding its satellite constellation, emphasizing continued innovation in the VoIP space.