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Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has released its predictions for the 2024 Black Friday and Cyber Monday (BF/CM) shopping season. Based on insights from Sinch’s 2024 Consumer BF/CM Survey, conducted across the US, UK, Spain, France, Germany, Brazil, and Australia, the company forecasts that this year’s shopping trends will be dominated by personalization, conversational commerce, and secure communication technologies. 

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, today announced that it is paving the way for the transformation of emergency communications with its advanced Next Generation 911 (NG911) technology. By integrating a wide range of multimedia options — such as voice calls, real-time text (RTT), internet of things (IoT) data and video — Sinch enhances accessibility and ensures more reliable and comprehensive communication than voice-only 911 services. These NG911 innovations ensure first-responders receive mission-critical, real-time data, improving response times and public safety.

DIDWW has expanded its virtual phone number offerings to the Caribbean, including islands like Jamaica and Barbados. Now covering 90 countries, DIDWW’s enhanced global reach allows for instant activation of new DIDs through its self-service portal. This expansion enhances businesses’ communication capabilities and supports their global growth ambitions.

EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, today announced it has added a fifth transatlantic route to its network footprint with the addition of the Dunant cable, connecting the US and Europe via a southern corridor across the Atlantic. This new route complements EXA’s existing cables, connecting Paris and Bordeaux in France to the large data centre clusters of Virginia Beach, Richmond and Ashburn in the US. This new route offers excellent diversity from other transatlantic cables, as well as connecting to EXA’s extensive European backbone onwards to Madrid, Barcelona and Marseille via differentiated routes.

Qualcomm Technologies has developed a drone platform with an artificial intelligence and 5G-based reference architecture. The Qualcomm Flight RB5 5G platform aims to speed up the growth of commercial, corporate and industrial drones.   The Flight RB5 5G Platform is designed to serve as a foundation for commercial, enterprise and industrial drone development, assisting organizations in successfully capturing and processing data from drone cameras. The new 5G platform combines several complicated systems into a closely connected drone system. Mapping, inspection, film and entertainment, military, security and emergency response and delivery are some of the use cases for this technology.   The platform, which is powered by the Qualcomm QRB5165 processor, expands on Qualcomm Technologies’ most recent solutions for the Internet of Things (IoT), delivering a solution that will power the next generation of high-performance, low consumption 5G drones. AI and machine learning are key to the platform, assisting in the…