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Telecom News

Cloud Group partners with DIDWW to expand VoIP availability across international markets

By Aiste Kryzanovske September 28, 2022

DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced their partnership with Cloud Group. This cooperation will enable the fast-growing Belgian telecom operator to boost its product portfolio, enhance the quality of its communication services, and offer extended reach to its enterprise customers. As experts in the domain of virtual phone systems, Cloud Group offers solutions for businesses of all sizes. Their user-oriented communications enable customers to use IP-phones, web phones, IP DECTs and a CloudCall application for iOS/Android to make and receive calls. Cloud Group’s PBX solutions are developed in-house, which ensures unlimited service options and custom configurations for organizations of any type. Under the new partnership, Cloud Group will leverage DIDWW’s high-quality VoIP services in over 80 countries, including geographic, mobile, national and toll-free DID numbers, coupled with two-way SIP trunking and virtually unlimited call…

The ultimate checklist of cloud communication features

By Aiste Kryzanovske September 5, 2022

VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…

VoIP Solutions

Scaling business communications with Global Voice services by Infinity Telecom

By Aiste Kryzanovske August 22, 2022

Infinity Telecom is a licensed telecom provider in the Czech Republic, headquartered in Prague. The business provides solutions for data transfer and storage, IP telephony, Internet access, content delivery, colocation, and other telecommunication services in a number of international locations. With quick connectivity for both offices and call centers, Infinity Telecom offers a comprehensive telephone communications solution that can help businesses scale their communication needs while cutting expenses on long-distance and international calls. With Infinity Telecom, companies have access to a team of professionals who are ready to help with all business communication needs, no matter what they might be. With international DID numbers and SIP trunking in over 90 countries, as well as local termination in 60 countries globally, the carrier allows businesses to connect with customers around the world without interruption. With virtual numbers being allocated within a few minutes or days, depending on the…

Telecom News

Movius and Theta Lake announce partnership to scale mobile communications

By Aiste Kryzanovske July 28, 2022

Theta Lake, a provider of contemporary communication compliance and security solutions, and Movius, a provider of work-from-anywhere solutions for mobile voice, text and WhatsApp, have formed a partnership to help heavily regulated industry sectors scale secure and compliant mobile communications effectively and increase productivity levels. The combined solution of Movius and Theta Lake offers sophisticated mobile voice and messaging features, as well as integrated compliance capture, archiving and monitoring, all in a single, non-disruptive system that includes voice and electronic communications. Movius’ MultiLine technology provides a second, dedicated business line to any cellular device, allowing customers to securely divide their professional and personal communications while using a single device. The Movius AI-powered program also connects with major messaging applications such as WhatsApp, WeChat and Microsoft Teams, as well as prominent CRM platforms such as Salesforce. Theta Lake provides a cloud-first solution to facilitate archiving, securit, and compliance…

Telecom News

Schurz Communications launches UCaaS in cooperation with Alianza

By Aiste Kryzanovske July 21, 2022

The cloud communications platform from Alianza has been chosen by Schurz Communications, a provider of cloud services and broadband media, to offer its Antietam Broadband and Orbitel customers brand-new, cutting-edge, high-margin unified communication (UC) services and increase its addressable market. Schurz will be able to unlock and produce additional income from its current broadband services client base with the help of Alianza’s Business Cloud Communications (BCC) and Business Text Messaging (BTM) solutions, all while streamlining its back-end processes. Schurz sought a simple-to-deploy and maintain solution that would allow the company to rapidly extend and modify its service offerings in response to its customers’ rising demand for voice-first UC services, and their need to get such services from a reliable broadband provider. Customers of Schurz will be able to communicate, meet, and share across all of their devices thanks to Alianzas powerful, adaptable, all-in-one Business Cloud Communications solution.…

Telecom News

DIDWW joins Communications Fraud Control Association to enhance telecoms risk management

By Aiste Kryzanovske July 12, 2022

DIDWW, a leading telecom operator that offers premium quality and fully compliant VoIP communications for businesses and telco carriers worldwide, has recently joined the Communications Fraud Control Association (CFCA). This membership will bring tangible benefits to the company and their customers in further strengthening protection against telecom fraud and dealing with new and emerging risks. Established in 1985, the CFCA is a non-profit international association focused on risk management, loss prevention and fraud control. With over 600 individual members, the association now includes over 115 different carriers, private network owners, end-users, law enforcement agencies, fraud management vendors and service providers from all around the world, who actively collaborate to combat and prevent communications fraud. As a member of this association, DIDWW will cooperate and network with other professionals in the industry to share their expertise and focus on the competencies needed to confront increasing fraud challenges and effectively…

VoIP Fundamentals

Top 10 VoIP providers in 2022

By Aiste Kryzanovske July 11, 2022

If you ask anyone who is familiar with VoIP systems, they’d probably tell you that choosing the right service provider can indeed be a difficult task. The VoIP market includes numerous service providers, each of them claiming to be the best. It’s easy to get frustrated with the selection process when seeking a service provider, and it’s challenging to compare features, benefits and customer support quality on offer. Therefore, we’ve done the legwork, and all you have to do is read our findings. So, there you have it – our top 10 picks for the best VoIP systems in 2022. RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized…

Telecom News

Telinta and DIDWW team up to deliver a white label hosted PBX solution for VoIP service providers

By Aiste Kryzanovske June 28, 2022

Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, and DIDWW, a leading provider of premium quality VoIP communications and two-way SIP trunking services, today announced an integrated solution for Hosted PBX. phone.systemsTM is a fully-featured, cloud-based virtual PBX solution from DIDWW, integrated with Telinta’s softswitch and billing platform. The solution is specifically designed to interconnect with any service provider for VoIP Origination and Termination, and requires no special hardware to purchase and maintain. The white label solution includes: An intuitive drag-and-drop user interface, where configurations are instantly activated as they are graphically assembled. Highly scalable options to meet the needs of any size business customer, from simple home-based businesses to complex multi-location enterprises. Popular PBX features such as Call Queuing, Ring Groups, IVR, Voicemail, Conference Calling, Call Recording, Fax via G711u and T.38 codecs, Attended and Unattended Call Transfers, and…

VoIP Solutions

Modernizing business communications with cloud solutions by ORENCloud

By Aiste Kryzanovske May 30, 2022

ORENcloud is a cloud communications company, with a mission to revolutionize communication solutions by assisting businesses gear towards digitization in adopting cloud communications to achieve agility, resilience and modernization. Organizations may benefit from ORENcloud’s hosted unified communications for a variety of reasons, including mobility, accessibility, flexibility, management and affordability. Hosted IPPBX, Contact Center, Ticketing, Helpdesk solution, Microsoft Teams PSTN Integrations, Unified Chat and Chatbots, as well as SIP trunking services are among the telecom’s solutions that help boost corporate efficiency and promote customer-business interactions over multiple channels. The VaaS (Voice-as-a-Service) and CCaaS (Call Center-as-a-Service) solution, enables consumers to acquire a complete set of enterprise-grade communications solutions in a single, easy-to-use package. ORENcloud SIP trunking offers high-quality, multi-codec and multi-connection services, with terminations handled by Tier-1 Local Malaysian as well as international telecoms with virtually unlimited channels. ORENcloud collaborates with these international partners to offer a variety of global…

VoIP Fundamentals