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INVADE
Telecom News

DIDWW and INVADE collaborate to support predictive dialing for market research

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DUBLIN, Sept. 22, 2021 – INVADE, a provider of an industry-leading predictive dialer solution for the market research industry, has teamed up with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. INVADE’s innovative dialer system will be supported by DIDWW, thereby enabling its customers to efficiently and cost-effectively conduct large-scale outbound phone surveys.  As a popular solution for outbound call centers, predictive dialer software increases the productivity of interviewers by raising the call connect rate while also boosting customer engagement. INVADE has extensive experience in working with market research software and, due to their product’s modular design, they are able to create the best-in-class predictive dialer that meets unique business needs.   DIDWW and INVADE’s partnership will ensure that global market research clients can benefit from secure, uninterrupted service, premium call quality and the ability to access local routes with guaranteed CLI. DIDWW…

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What is DID
Telecom News

DID: What is it and How Does it Work?

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Most businesses today have several incoming telephone numbers, each one used for a different purpose or department such as customer service, sales, marketing etc. Some companies even have the ability to assign a personal phone number to each employee without requiring multiple physical phone lines, making it possible for telephone traffic to be split up and managed more easily. This powerful framework is only achievable using Direct Inward Dialling (DID).  DID, also known in Europe as DDI (Direct Dial-in), is a service offered by telephone companies, that allows organizations, who operate a private branch exchange (PBX) system, to have multiple telephone numbers lines connected to one or more analog or digital physical circuits to their PBX. The system sends the dialed telephone number to the PBX so that an outside caller can have direct access to the PBX extension, possibly avoiding an auto-attendant. In a business with DID, the telephone…

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The US Court of Appeals has finalized a decision against Verizon, upholding a $46.9 million fine for sharing customer data without consent.
Telco Buzz

Court Upholds $46.9M FCC Fine Against Verizon

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In a landmark ruling, the US Court of Appeals for the 2nd Circuit upheld a hefty $46.9 million fine against Verizon for improperly sharing customer location data. This decision reasserts the importance of robust data privacy protections, significantly impacting the telecom industry’s approach to handling sensitive VoIP customer information. As privacy issues gain traction, VoIP providers must prioritize adherence to regulatory requirements to safeguard both customer trust and compliance, ensuring data security remains a top priority.

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DE-CIX has announced the Space-IX initiative, now setting its ambitions beyond Earth, aiming to connect satellites in orbit.
Telco Buzz

DE-CIX Launches Space-IX to Connect Earth and Space Networks

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DE-CIX’s Space-IX initiative marks a revolutionary advancement in VoIP and satellite communication, aiming to integrate Low Earth Orbit satellites with terrestrial networks. By leveraging advanced technologies, such as laser-based communication, this project seeks to overcome latency challenges and redefine global connectivity. Stay updated on space and VoIP advancements through our blog.

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DIDWW has expanded its SIP trunking coverage to include local call termination in Malta, Cyprus, Ecuador, Costa Rica and Nigeria.
CPaaS

DIDWW strengthens SIP trunking footprint across Europe, Latin America, and Africa

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DIDWW, a global telecom provider of fully compliant phone numbers and premium-quality voice and SMS services, has expanded its SIP trunking coverage to include local call termination in Malta, Cyprus, Ecuador, Costa Rica and Nigeria. With these new additions, DIDWW now offers local call termination in 55 countries, ensuring robust telco solutions in regions where high-quality telephony is essential for business growth. With this latest expansion of its SIP trunking coverage, DIDWW continues to equip businesses with scalable, enterprise-grade voice solutions delivered over a private, global IP network. This highly reliable service offers an efficient alternative to traditional telephony, providing unlimited call capacity, exceptional voice clarity, and flexible, easy-to-configure SIP trunk settings. Unlocking new opportunities for organizations across Malta, Cyprus, Ecuador, Costa Rica and Nigeria, DIDWW’s local calling service enables seamless two-way connectivity and helps businesses maintain a strong competitive edge. Additionally, the carrier’s SIP trunking solution guarantees high-quality audio and delivers…

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SpaceX has partnered with EchoStar to acquire spectrum vital for advancing Starlink’s Direct to Cell mobile service.
5G

Starlink, EchoStar Join Forces to Revolutionize 5G Connectivity

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Starlink’s Direct to Cell mobile service is transforming VoIP connectivity, offering coverage even in remote areas. By acquiring spectrum with EchoStar, SpaceX enhances its satellite network, empowering over six million global users with strong, reliable signals. This technological evolution promises seamless communication, crucial during emergencies and natural disasters, revolutionizing mobile communication.

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