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Telesmart.io
Telecom News

DIDWW and Telesmart.io partner to enable service providers to rapidly access global numbers and deliver them to customers

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DIDWW, a leading telecom operator that offers premium quality VoIP communications for businesses and telco carriers all over the world, has partnered with Telesmart.io, an expert in global number and messaging services. The partnership enables Telesmart.io’s customers to leverage its API-driven voice and messaging platform to access the global phone number coverage provided by DIDWW.   Through DIDWW and Telesmart.io’s collaboration, customers gain an expansive numbering ecosystem with access to a network of DIDWW virtual phone numbers and a guaranteed caller ID. As a global telecom provider, DIDWW offers extensive coverage of local, national, mobile and toll-free virtual phone numbers in over 80 countries. Additionally, both voice and SMS communications may be enabled on the same number, and when combined with local two-way SIP trunks, customers benefit from a unique solution optimized for business VoIP communications. Laura Malyseva, Senior Account Manager at DIDWW, added, “We are excited to cooperate with…

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solutions
Telecom News

Avaya and DIDWW empower customers with cost-effective global voice solutions

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DIDWW, a global telecoms operator that offers premium quality VoIP communications, today announced that its two-way SIP Trunking solution is compliant with key Avaya OneCloud™ solutions, helping customers securely and reliably expand their local and international business communications. Avaya has selected DIDWW for membership as a Technology Partner in the Avaya DevConnect program, which promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Avaya is a global leader in solutions that enhance and simplify communications and collaboration. The powerful DIDWW SIP Trunking solution offers virtually unlimited call capacity and flexible VoIP trunk configuration options to assist businesses of any size in expanding their local or international communications. The two-way SIP Trunking service enables enterprise users to access the PSTN in more than 80 countries, providing customers with an extended global reach, premium call quality, a high standard of reliability and availability,…

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Procescom
Telecom News

Procescom advances innovation in telecoms through cooperation with DIDWW

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Procescom, an industry-recognized provider of innovative and customized solutions for telecom technical platforms, has formed a strategic alliance with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. This cooperation will help Procescom to further advance its telecom solutions that are deployed in both public and private infrastructure. The addition of fully compliant DIDWW voice services will greatly contribute to the use of Procescom’s out-of-the-box connectivity that can be applied by mobile network operators, MNOs or MVNOs of any size. Strategic partnerships and an innovative outlook on business have assisted Procescom in positioning itself as a leading Mobile Virtual Network Enabler with its Procescom MVNE platform. Along with a white-labelled VoIP dialer for iOS and Android, Procescom has made it possible for mobile device industry giants to offer out-of-the-box connectivity to customers. In addition, Procescom’s extensive connectivity portfolio presents a great opportunity to…

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contact center
Telecom News

DIDWW and Daktela team up for extended contact center reach

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To keep up with rising customer expectations, contact center service providers strive to offer a broader range of services and expand their area of coverage. The Czech technology company Daktela, that specializes in providing complete solutions for contact centers and customer communications, has announced a strategic partnership with DIDWW, a global telecoms operator that offers premium quality VoIP communication and SIP trunking services for businesses and telecom carriers all over the world. As part of this cooperation, Daktela will benefit from DIDWW’s extensive virtual phone number coverage, allowing its contact center business to grow and operate efficiently across multiple countries and territories. While maintaining one of the largest VoIP cloud infrastructures in Europe, Daktela continues to expand its market presence globally. For this purpose, the company will use the DIDWW API and online portal for immediate service provisioning. In addition, Daktela will also utilize DIDWW’s fully compliant global…

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INVADE
Telecom News

DIDWW and INVADE collaborate to support predictive dialing for market research

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DUBLIN, Sept. 22, 2021 – INVADE, a provider of an industry-leading predictive dialer solution for the market research industry, has teamed up with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. INVADE’s innovative dialer system will be supported by DIDWW, thereby enabling its customers to efficiently and cost-effectively conduct large-scale outbound phone surveys.  As a popular solution for outbound call centers, predictive dialer software increases the productivity of interviewers by raising the call connect rate while also boosting customer engagement. INVADE has extensive experience in working with market research software and, due to their product’s modular design, they are able to create the best-in-class predictive dialer that meets unique business needs.   DIDWW and INVADE’s partnership will ensure that global market research clients can benefit from secure, uninterrupted service, premium call quality and the ability to access local routes with guaranteed CLI. DIDWW…

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What is DID
Telecom News

DID: What is it and How Does it Work?

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Most businesses today have several incoming telephone numbers, each one used for a different purpose or department such as customer service, sales, marketing etc. Some companies even have the ability to assign a personal phone number to each employee without requiring multiple physical phone lines, making it possible for telephone traffic to be split up and managed more easily. This powerful framework is only achievable using Direct Inward Dialling (DID).  DID, also known in Europe as DDI (Direct Dial-in), is a service offered by telephone companies, that allows organizations, who operate a private branch exchange (PBX) system, to have multiple telephone numbers lines connected to one or more analog or digital physical circuits to their PBX. The system sends the dialed telephone number to the PBX so that an outside caller can have direct access to the PBX extension, possibly avoiding an auto-attendant. In a business with DID, the telephone…

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BT Launches UK’s First End-to-End Sovereign Tech Suite
Telecom News

BT Launches UK’s First End-to-End Sovereign Tech Suite

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BT Business offers the UK’s pioneering end-to-end sovereign enterprise technology suite. This comprehensive package includes VoIP services along with sovereign connectivity, cloud, and AI, tailored for organizations prioritizing UK jurisdictional compliance. Utilizing BT’s Sovereign Cloud, this solution emphasizes secure, compliant infrastructure managed by UK-based teams, transforming digital sovereignty.

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AUÐUR Cable - Iceland's New Link to Europe's Data Hubs
Infrastructure

AUÐUR Cable – Iceland’s New Link to Europe’s Data Hubs

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Farice, Iceland’s telecommunications company, is bolstering its infrastructure with the AUÐUR subsea cable, linking Iceland to Scotland. Enhancing VoIP capabilities, this 1,300-kilometer cable promises high-capacity data services, crucial for Nordic regions thriving on data center growth. A pivotal investment for improved VoIP connectivity, it’s set to operationalize by 2030.

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