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What is VoIP automation?

By Aiste Kryzanovske March 13, 2023

When you hear the word “automation”, what do you think of? Increasing effectiveness and efficiency in business processes, right? One of those processes is communication with clients. The move to automate many facets of business communications has been steadily gathering pace. This advancement offers a variety of benefits that are essential for a business to prosper. Everyone involved in the communication process, from the client to the carrier, benefits from automated VoIP. With the advancement of technology, an increasing number of businesses are opting to automate their business communications. What is VoIP automation? In basic terms, VoIP automation is the use of technology to automate the execution of repetitive processes and activities wherever possible and desired, in order to save costs, improve productivity and simplify customer contacts. Call automation systems automate everything from dialing numbers to sending out messages, allowing your employees to speak with more people in…

6 sure-shot ways to improve your professional communication skills

By Aiste Kryzanovske February 27, 2023

Do you ever find yourself in a situation where you know exactly what you want to say, but when the time comes to say it, you just can’t seem to find the right words? Strong communication skills are important for everyone to master, being extremely valuable in both your personal and professional life. If you’re looking to improve your professional communication skills, then this article is for you! By following these tips, you can start to improve your communication proficiency today. Keep it simple The best approach to start a productive discussion is to speak clearly and concisely. Avoid using long and complicated sentences, and make an effort to express your points clearly. By doing this, you can make sure that your message is understandable and precise. Ambiguity may cause misunderstandings and hinder the clear comprehension of your message. Also, do not use technical or jargon terminology that the…

Market Trends

Why a good communications provider is key to business success

By Aiste Kryzanovske January 23, 2023

As a business owner, you understand the importance of communication. You must be able to communicate effectively with your staff, customers and vendors. Without good communication, your business may suffer. Even though you might not consider your phone service provider to be an essential part of your company, they actually have a significant influence on your business. A reliable telecom service provider can assist you in maintaining effective company relations, offering you the most contemporary tools to improve your communications.

Telecom News

Canadian court approves Rogers and Shaw Communications merger

By Aiste Kryzanovske January 4, 2023

Canada’s merger court has ruled in favor of Rogers Communications and Shaw Communications in a major antitrust case, removing one of the final barriers to the merger of two of the country’s largest telecommunications companies. The decision follows a month-long hearing that included evidence from 45 witnesses and thousands of pages of documentation. The merger of Rogers and Shaw has been in the works for almost two years and was always expected to face scrutiny from competition authorities. One key concern was the consolidation of the Canadian mobile sector through Rogers’ acquisition of Shaw’s Freedom Mobile. To address this, the companies pledged to sell Freedom Mobile to the smaller mobile network operator, Videotron. After considering this concession, the Canadian Competition Tribunal ruled that the acquisition could proceed, provided that Shaw first completes the disposition of Freedom Mobile. The Competition Bureau had requested that the tribunal block the merger…

Telecom News

Ericsson sells its IoT business to Aeris Communications

By Aiste Kryzanovske December 8, 2022

Ericsson has announced the sale of its unprofitable Internet of Things (IoT) division to Aeris Communications, an IoT solutions supplier. The Swedish telecom equipment provider claimed that the transaction, which covers its IoT Accelerator and Connected Vehicle Cloud operations, will end the businesses’ past quarter-to-quarter losses of almost $24 million. Over 9,000 businesses use Ericsson’s IoT Accelerator to handle 22 million eSIM connections and over 95 million connected devices worldwide. For worldwide IoT cellular connectivity, these businesses and relationships make use of Ericsson’s current network of over 35 communications service provider partners. The Connected Vehicle Cloud business, in the meantime, is said to be the most comprehensive connected car platform available today, with automotive IoT leaders utilizing this service to connect over six million vehicles across 180 countries. More than 100 million IoT devices will be connected across 190 countries using Aeris and Ericsson’s combined IoT…

VoIP Solutions

Ignite your business communications with flexible international calling services by Sonetel

By Aiste Kryzanovske December 5, 2022

Sonetel is a global telephone service provider offering a rich and scalable Communications-Platform-as-a-Service (CPaaS) solution for entrepreneurs and small businesses with international ambitions. The company focuses on offering premium quality business communications for free or at a minimal cost in order to help its customers become more accessible to their consumers. Sonetel enables businesses and entrepreneurs to migrate their telephony infrastructure to the cloud. The company provides an innovative platform that delivers communications services such as voice, messaging, SIP trunking, and voice conferencing, as well as other related services such as virtual numbers, call forwarding, and many more. The company’s all-in-one solution provides end users with access to all of these highly beneficial services through a single application or web portal. Sonetel’s main objective is to offer high-quality services at affordable prices and provide businesses with the ability to scale. The company’s VoIP service allows you to make…

Telecom News

Charter Communications and RingCentral launch two new offerings

By Aiste Kryzanovske November 16, 2022

The launch of two new offerings, Spectrum Business Connect with RingCentral and Spectrum Enterprise Unified Communications with RingCentral, has been announced as a result of a strategic partnership between Charter Communications, a provider of broadband connectivity, and RingCentral, a global provider of enterprise cloud communications solutions. By integrating RingCentral MVPTM with Charter’s Spectrum high-speed internet and network solutions, these new offerings will give SMB and enterprise clients of Spectrum access to a robust, secured and user-friendly communications platform that will allow them to be productive from any location. Additionally, Charter’s clients will benefit from RingCentral’s AI-powered upgrades such as Advanced Meeting Insights and advanced analytics, which will help them modernize and optimize their communications and optimize their business growth and operations. More than 90% of Spectrum markets currently have access to Spectrum Business Connect with RingCentral, the solution’s exclusive UCaaS provider. In the upcoming months, this service will…

Telecom News

DIDWW expands its VoIP solutions with full PSTN replacement for businesses

By Aiste Kryzanovske November 10, 2022

DIDWW, a global telecoms provider offering premium quality, two-way VoIP and SMS communications, has further extended its product portfolio to offer businesses a seamless transition to VoIP with their PSTN replacement solution. The DIDWW local termination service, which acts as one of the key components in replacing traditional telephony, has been expanded to cover 41 countries. This service has also been the main driving force which has allowed DIDWW to build its two-way SIP trunking solution to meet the stringent demands of telcos and businesses of all sizes. Additionally, DIDWW local termination offers virtually unlimited call capacity, flexible SIP trunk settings, truly local dialing and premium voice quality. As the need for emergency calling capabilities for IP-based solutions has increased significantly, the DIDWW Emergency Dialing service has also been further expanded and is now available in 27 countries. By maintaining the highest standards of regulatory compliance, DIDWW ensures…

Market Trends

AI in VoIP. What are the possibilities?

By Aiste Kryzanovske November 7, 2022

Artificial intelligence (AI) is currently one of the most talked-about and experimented-with technologies in practically every sector. Being amongst the most significant new technical advances, AI has major implications for Voice over Internet protocol (VoIP) and Unified Communications (UC). With its numerous capabilities, VoIP telephony is already transforming the communication capabilities of many businesses. However, when AI technology becomes an active participant, the efficiency and potential of this market will skyrocket. So, let us see how AI will revolutionize and influence VoIP, and how this technology will become an essential component in all corporate processes. How AI works in VoIP VoIP service providers are always adding new features to their VoIP services in order to attract consumers on both individual and business levels. With the inclusion of AI in communications, new market opportunities are anticipated to emerge. This is why AI has become an essential factor in several VoIP and…

Telecom News

Callroute and Coolwave to automate cloud communications for UCaaS platforms

By Aiste Kryzanovske October 13, 2022

In order to streamline the deployment of cloud telephony services across UCaaS and CCaaS platforms, Callroute, a supplier of cloud voice solutions, has teamed up with Coolwave Communications, a global provider of voice and messaging solutions. Through this collaboration, partners and clients will gain access to secure and excellent voice quality with regionalized points of presence when using Coolwave’s cloud-based, self-service and white-label Cool Operator platform, which streamlines international telephony. Also, end users may use Callroute’s Bring Your Own Carrier (BYOC) feature to quickly connect Coolwave’s worldwide SIP network to UCaaS services like Microsoft Teams. This new agreement also benefits Callroute’s existing partners, opening up previously restricted markets and prospects. Partners will be able to capitalize on this collaboration by providing a quick and easy go-to-market solution, allowing these industry participants to attract new business. Voxnube, a global provider of distributor voice services and solutions to Callroute…