With the looming switch-off of ISDN and PSTN circuits, businesses in the UK will have no choice but to update their phone systems to the cloud before December 2025. This is when the old networks will be turned off. These older networks are being replaced with newer technology, such as VoIP as well as the discontinuation of ISDN and PSTN; broadband lines with a dial tone such as ADSL and FTTC are also being discontinued and replaced with new products such as SOGEA and FTTP (Fiber to the Premise).
Alianza, Inc., the leading cloud communications platform for service providers, today released a new Omdia Research report, “Reinventing Core Communications: Strategic Imperatives for Growth.” The report offers a transformation roadmap for service providers as they face increasing operational complexity, network costs, and revenue pressures that are creating hostile market conditions across the telecommunications industry.
Pioneering a new age in software engineering, BT’s Digital Unit collaborates with Amazon Web Services, integrating the GenAI tool, Amazon CodeWhisperer—an AI equivalent to autocorrect for coding, proficient in 15 unique languages. Beyond code suggestion, CodeWhisperer ensures code safety and reliability, filtering out potential vulnerabilities, leading to a 12% automation of routine coding tasks.
Telinta, a global leader in white label cloud-based switching and billing solutions, today announced significant enhancements for its unique Virtual Office solution.
Virtual Office is Telinta’s award winning Hosted PBX solution enabling VoIP service providers to offer highly customizable services to small and home-based businesses.
BT, Ericsson, and Qualcomm demonstrated successful 5G network slicing trials for diverse applications, proving its potential to improve service quality in the 5G SA era. Disney invests $1.5 billion in Epic Games to blend its iconic franchises with Fortnite. D&H Distributing launches the Go Big AI Program to help partners use AI technologies. IPFone acquires VoIP company Joon to expand its cloud communication services and enhance offerings through synergistic technologies.
In the dynamic landscape of tech and geopolitics, Chief Information Officers (CIOs) face crucial challenges. In 2024, CIOs can embrace Generative AI, integrating it ethically to enhance customer experiences. Holistic Diversity and sustainable practices, such as adopting green IT, become imperative. Aligning processes for scalable growth through composability and bridging vision with execution underscore the transformative role of CIOs in fostering innovation, diversity, and eco-friendly solutions.
Viasat, Inc., a global front-runner in satellite communications, has launched its innovative Business Choice internet service plans, ushering in a new era of high-speed and reliable connectivity for small-to-medium businesses nationwide. These plans cater to businesses in the most remote areas, where traditional internet services fall short, enabling them to leverage essential digital tools for optimal operations.
TalkTalk is poised to acquire Shell Energy’s telecoms clientele from the Octopus Energy Group, marking a development that could impact an estimated 480,000 broadband customers. Delving into the sidelines of this development, continual transformation seems a heartbeat in the telecoms market.
DIDWW, a leading telecom operator delivering top-tier SIP trunking and SMS services for businesses and telco carriers worldwide, has recently secured their membership of the Pacific Telecommunications Council (PTC). As a global non-profit organization dedicated to advancing information and communications technology (ICT) in the Asia-Pacific region, the PTC has 3,500 representatives from over 40 countries and more than 150 member companies.
As businesses adapt to the demands of today’s fast-paced environment, this article explores the 10 indispensable features that can transform a business phone system into a strategic asset. From VoIP capabilities and mobile integration to unified communication, CRM software integration, and advanced call routing, discover how these features enhance internal operations, optimize customer interactions, and contribute to improved efficiency, productivity, and customer experiences.