Viasat, Inc., a global front-runner in satellite communications, has launched its innovative Business Choice internet service plans, ushering in a new era of high-speed and reliable connectivity for small-to-medium businesses nationwide. These plans cater to businesses in the most remote areas, where traditional internet services fall short, enabling them to leverage essential digital tools for optimal operations.
TalkTalk is poised to acquire Shell Energy’s telecoms clientele from the Octopus Energy Group, marking a development that could impact an estimated 480,000 broadband customers. Delving into the sidelines of this development, continual transformation seems a heartbeat in the telecoms market.
DIDWW, a leading telecom operator delivering top-tier SIP trunking and SMS services for businesses and telco carriers worldwide, has recently secured their membership of the Pacific Telecommunications Council (PTC). As a global non-profit organization dedicated to advancing information and communications technology (ICT) in the Asia-Pacific region, the PTC has 3,500 representatives from over 40 countries and more than 150 member companies.
As businesses adapt to the demands of today’s fast-paced environment, this article explores the 10 indispensable features that can transform a business phone system into a strategic asset. From VoIP capabilities and mobile integration to unified communication, CRM software integration, and advanced call routing, discover how these features enhance internal operations, optimize customer interactions, and contribute to improved efficiency, productivity, and customer experiences.
The race for 5G supremacy is intense, and LexisNexis IPlytics explores the landscape in their 2023 report. CEO Tim Pohlmann notes a significant surge in 5G patents, with the top 10 players owning 76% of declared patent families. The US leads in patent volume, followed by China and Europe. Huawei dominates the top 50 ranking. Pohlmann emphasizes the role of Chinese companies, particularly Huawei, in shaping the 5G sector, extending their influence to the automotive industry
EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, today announced the extension of its network in the Mediterranean, linking Crete with mainland Greece via a second diverse submarine route as part of its ongoing strategic investment to accelerate its customers growth.
RedShift Networks, a leading provider of VoIP security solutions, today announced a new partnership with TD SYNNEX a leading global distributor and solutions aggregator for the IT ecosystem. This partnership will enable VoIP/UC network operators and managed service providers the ability to easily deploy network wide, cutting-edge cybersecurity software with unmatched distribution capabilities.
Magenta Telekom collaborates with Mavenir, deploying a Cloud-Native IMS solution for advanced voice services like VoLTE and VoWi-Fi, supporting 5G Voice and WebRTC. Snom introduces the C620 DECT conference phone, offering a cordless solution with HD audio quality, wireless microphones, and flexibility for varied environments. CallTrackingMetrics unveils LeadReactor for outbound calling and enhances Zoom integration, optimizing agent productivity. Apple surprises with plans for RCS support on iOS, aiming to improve interoperability between Android and iPhone users,
In the dynamic realm of modern business, meeting customer expectations is a challenge. Unified Communications (UC) addresses this by integrating diverse communication tools into a cohesive platform. This article explores UC’s benefits, such as omnichannel experiences, personalized interactions, real-time responsiveness, enhanced collaboration, employee mobility, seamless integration with applications, and leveraging data analytics for continuous improvement. UC transforms the customer journey, fostering satisfaction, loyalty, and long-term success in the competitive business landscape.
RETN, a leading international network services provider, is pleased to announce the launch of its latest network connectivity route from Padua to Vienna. Leveraging the VSIX Padua Point of Presence (PoP), this newly established route is designed to strengthen internet utilisation in the Veneto region by fostering collaboration among local, national, and international Internet Service Providers.
