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October 1st, 2018 will be remembered as the date when the first 5G broadband network went live,  with the telecommunications giant Verizon launching its 5G network in parts of Houston, Indianapolis, Los Angeles and Sacramento. The company confirmed that it will be expanding its coverage shortly, pending the installation of new standards-compliant equipment. “The world’s first commercial 5G service is here. We’ve formed incredible partnerships with many of the world’s leading technology companies, the international technical standards bodies, public officials, developers and our own customers to drive the 5G ecosystem forward, faster than most had predicted. And now, actual customers. It’s been an incredible journey…and we’re just at the starting line,” the president of Verizon Wireless, Ronan Dunne, expressed enthusiastically. The very first user on this network, a resident of Houston, Clayton Harris, became one of the early adopters by setting up a “5G Home” service, an ultra-fast…

The Lithuanian mobile operator BITĖ has launched a new Smart call management service oriented towards its business customers, delivering full PBX services to mobile users. While cloud-based PBX services are now generic, BITĖ’s Smart call management service has fulfilled their specific and innovative requirement that the solution must be delivered over the standard mobile voice network, and should not require data services or the use of an app on the mobile device. The result is a seamless, simple-to-use, fully featured and high availability business voice service, accessible from any mobile device and being operating system agnostic. The solution architecture enables instant deployment of phone system extensions without any action required by the end users (business employees), eliminating the time and effort required by the business IT department and BITĖ’s customer service to configure, manage and support the service. “Phone calls constitute an essential and integral component of all…

Vodafone New Zealand recently announced it will be the first telecommunications company to launch an Intelligent Digital Human in cooperation with a Kiwi company, FaceMe. While the identity of the Digital Human should be revealed within the next two months, it is already clear that the AI-based assistant will be of great benefit in improving the self-service experience for Vodafone’s customers, and allow staff to devote time working with more complex customer demands. “Great customer experience happens through meaningful conversations.  FaceMe has evolved AI technology to create Intelligent Digital Humans that are human-like in their appearance and interaction. Thanks to machine learning, they are capable of continuously learning how to anticipate our customers’ needs and better serve them,” explained Vodafone’s director of Customer Operations, Helen van Orton. Orton emphasized that this initiative is not a replacement for front-line customer service, but will rather aid in maximizing staff…

The communication and technology giants AT&T, Samsung Electronics America (SEA) and Samsung Austin Semiconductor (SAS) have announced that they will join forces to create America’s first 5G Innovation Zone, focusing on the use of 5G in manufacturing. The Innovation Zone will be located in Samsung Austin Semiconductor’s 160-acre campus in Austin, Texas, one of the most advanced semiconductor facilities in the world. The goal behind this innovative project is to explore the futuristic idea of a Smart Factory, powered by 5G technology. “This is a first. We’ll be testing the real-world impact 5G will have on the manufacturing industry,” commented Mo Katibeh, the CEO at AT&T Business. “Ultimately, we plan to use what we learn from this 5G Innovation Zone to help create better technology experiences and improvements in Samsung Austin Semiconductor’s plant along with creating a future blueprint for people and businesses across all industries.” By…

On Monday 24th September, Apple announced that it has finally completed the acquisition of Shazam, an application that helps users identify songs, TV shows, commercials and movies. The takeover of one of the highest rating music apps by the technology giant is said to be valued at 400 million US dollars. “Apple and Shazam have a long history together. Shazam was one of the first apps available when we launched the App Store and has become a favorite app for music fans everywhere. With a shared love of music and innovation, we are thrilled to bring our teams together to provide users even more great ways to discover, experience and enjoy music,” commented the vice president of Apple Music, Oliver Schusser. The application has already been downloaded more than 1 billion times, and remains one of the most popular places to interact with peers by discovering and sharing favorite songs,…

The IDT owned VoIP communication service provider net2phone has announced the acquisition of the SaaS-based business phone and communication solutions provider Versature. The two companies will join forces and continue to provide Canadian companies with innovative communication services. “This transaction will accelerate Versature’s growth trajectory in Canada through a powerful alignment of values and innovative technology for voice and call analytics combined with ready access to capital. As a result, Versature will scale Canadian operations by attracting top talent while continuing to innovate and aggressively pursue opportunities in the Canadian market,” commented Versature’s President and COO, Jonathon Moody. With the addition of Versature, net2phone has expanded its operational coverage, which now includes Canada, the US, Brazil, Argentina, Mexico, Colombia, Spain and Hong Kong. Moreover, the combined revenues of both companies for May, June and July totaled over $5 million. “We continue to be very pleased by the trajectory of net2phone’s…

A German mobile network testing company, Rohde & Schwarz, have announced in their recent press release the upcoming launch of the first commercially available 5G New Radio (NR) measurement solution. The product will be displayed at the Mobile World Congress Americas taking place from 12 to 14 September, 2018 in Los Angeles. This pioneering developer of test and measurement equipment for 5G will present their 5G NR network measurement solution, that allows 5G users and regulators to measure 5G NR network coverage accurately. In addition, users will have the ability to verify the correct operation of beamforming and interworking between 5G and other technologies. This new solution consists of a network scanner with 5G NR scanning software, and the unique R&S ROMES4 Drive Test Software suite. Users will have two options for the test scanners: the compact R&S TSME6 Drive Test Scanner, or the R&S TSMA6 Autonomous Mobile Network Scanner…

Google has officially announced that its next ‘Made by Google’ event will take place on October 3rd in New York City. While the company remains very secretive about the hardware that will be launched at the event, the key devices expected to be unveiled are the Google Pixel 3 and Google Pixel 3 XL smartphones. Thus far, the corporate giant has not yet made their major competitors Samsung and Apple tremble with envy nor fear with its previous versions of the Pixel phone, but the highly-leaked Pixel 3 devices might change that situation. If the rumors are true, the Pixel 3 XL device will have a controversially large notch, while both the Pixel 3 and Pixel 3 XL should sport dual front-facing cameras, an Android 9 Pie operating system and glass backs for wireless charging. Along with the new smartphones, the Google PixelBook 2, a new version of Pixel Buds,…

After last week’s summit in Australia, the Five-Eyes Governments, which include the United States, the United Kingdom, Canada, Australia and New Zealand, issued a statement calling on the technology industry to willingly provide access to encrypted information. While encryption is by far the safest way for private information to travel between the sender and receiver, the Five-Eyes group argue that it can also be “used by criminals, including child sex offenders, terrorists and organized crime groups to frustrate investigations and avoid detection and prosecution.”  Even though the debate of privacy versus security when it comes to data encryption is not a new one, many cybersecurity experts still claim that there is no safe way to provide authorities with a backdoor access to decoded information without introducing vulnerabilities that may be exploited by hackers. Despite this argument, the alliance is pushing technology providers to “create customized solutions, tailored to their individual…

Vodafone India and Idea Cellular have finally completed their $23 billion merger after the National Company Law Tribunal approved their request to join forces in becoming the number one telecom service provider in India. The new entity will be listed as Vodafone Idea Ltd and will have a base of over 400 million subscribers (35% subscriber market share and 32,2% of the market revenue share), surpassing the long-time market leader Bahrati Airtel. The rival that aroused the idea for the merger with its successful entry into the market, Reliance Jio, is left in third place. “Today, we have created India’s leading telecom operator. It is truly a historic moment. And this is much more than just about creating a large business. It is about our Vision of empowering and enabling a New India and meeting the aspirations of the youth of our country,” commented the chairman of the new board…