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The start of the International Telecoms Week is rapidly approaching. The 15th annual ITW will take place from the 9th of May until 12th of May at the Gaylord National Resort & Convention Center in National Harbor, Maryland, near Washington, DC.   International Telecommunications Week is the world’s largest meeting of global leaders from the telecoms and ICT Infrastructure ecosystems, and it is a must-attend event for anybody driving and trailblazing the growth of telecommunication. ITW connects the international carrier, subsea, infrastructure, data center, cloud, software, and other communities, featuring over 2,000 companies from 148 countries.   As the primary yearly gathering place for the global wholesale telecommunications community, ITW provides the greatest and most diverse networking opportunities for the worldwide wholesale telecoms industry through meetings, workshops, chats, and seminars. It’s a fully integrated exhibition with a variety of options for people to connect with individuals from all around the…

Avaya, a worldwide technology firm that specializes in cloud communications and workstream collaboration solutions, has teamed up with Merchants, a customer management partner focusing on the business process outsourcing market. Together, the two companies will launch Total Experience, a cloud-based, multi-channel customer experience platform that will better empower local businesses to fulfill the ever-changing demands of their consumers.   The Merchants’ and Avaya’s partnership will help companies to provide the Total Experience platform to their consumers through a subscription-based, all-inclusive, easy-to-manage solution. This will allow the two companies to launch new services more quickly and with a lower total cost of ownership and a higher return on investment.   Merchants will host a variety of Avaya OneCloud portfolio products and make them available to companies via a cloud-based subscription model, allowing enterprises to acquire the capacity and services they demand on an as-needed basis without incurring large upfront expenses.  …

Following an internal reorganization, Telecom Italia (TIM) has signed a non-disclosure agreement (NDA) with the state investment bank Cassa Depositi e Prestiti (CDP) to begin talks on a possible merger of its fixed network with the state-backed company Open Fiber. This initiative is aimed at reviving a long-standing goal to establish a single fiber network company in Italy.   The notion of combining the networks of the two businesses to create a single national broadband network for Italy has been discussed for at least two years. The government-owned CDP, which has a 60% investment in Open Fiber and a 10% stake in TIM, has long advocated for such an alliance . The government has determined that establishing a unified network will allow for a faster rollout of fiber technology, avoiding an overbuild and maximizing the use of European recovery funding.   The decision comes as TIM CEO Pietro Labriola pushes…

BT putting its digital voice service rollout on halt Last year, BT began rolling out Digital Voice, which  is a VoIP solution that works over the company’s broadband network rather than the old analogue network, as the name implies. This service is an essential improvement, as BT points out, to replace analogue technology, which is rapidly becoming outmoded. The operator is, however, delaying the Digital Voice switchover for consumers who do not wish to switch right away. BT did not specify how long the halt will occur, nonetheless, it is confident that the switchover will take place soon. Read more at: https://tinyurl.com/mt23py8u DigitalBridge enters into mobile infrastructure deal with Telenet Telenet has agreed to sell all of its mobile telecommunications towers in Belgium to DigitalBridge, a US-based real estate investment trust and a subsidiary of the DigitalBridge Group. The investment firm has agreed to pay $820 million for Telenet’s 3,322…

The Federal Communications Commission (FCC) has named Kaspersky Lab, a Moscow-based cybersecurity business and developer of popular antivirus software, as one of the organizations posing an unacceptable danger to US national security.   Kaspersky is the first Russian company to be added to the list, which is currently dominated by Chinese telecoms companies. The FCC has now released its most recent list of untrustworthy vendors, which includes, for the first time, a non-Chinese company: Kaspersky. Kaspersky joins Huawei Technologies, ZTE Corporation, Hytera, Hangzhou Hikvision Digital Technology Company, Dahua Technology Company, China Telecom (Americas) and China Mobile International USA on the list.   Once a company has been included on the list, it is illegal for that organization to use federal subsidies, which are distributed through the FCC’s $8 billion yearly Universal Service Fund, or to buy any of its products or services. Domestic consumers, with the exception of government employees,…

Dstny, a European supplier of cloud-based business communications solutions, has acquired Qunifi, a Microsoft Teams integration expert headquartered in the United Kingdom. For UCaaS providers, Qunifi’s Call2Teams product is the leading company in Teams integration. Qunifi’s service is used by end users in over 100 countries and organizations, with over 2 million Teams users relying on the service on a daily basis.   Call2Teams is a cloud-based, SaaS middleware solution that connects any phone system, PBX or SIP trunk provider to Microsoft Teams. Importantly, this solution does not require that  end-users move numbers, change carriers or replace their existing phone system, and Call2Teams effortlessly voice-enables Microsoft Teams with the extensive capabilities of existing telephony.   Qunifi will join the Dstny Group as a service provider, and its workforce and management will be incorporated into the Dstny Group. For service provider customers, partners and the Dstny and Qunifi teams, joining the…

DT and Vodafone to tackle areas of Germany with no 4G coverage Deutsche Telekom (DT) and Vodafone Germany have announced further advancements in their efforts to close 4G coverage gaps in distant or rural parts of Germany where consumers are serviced by only one mobile network operator (MNO) or no operator at all. Over the last several years, the two operators have worked to increase coverage in 3,000 to 4,000 so-called 4G gray spots, which are commonly described as places where only one MNO can provide service. Read more at: https://tinyurl.com/yndfwnvb Spectralink launches DECT devices with Microsoft Teams SIP Gateway Spectralink, a global workplace mobility solutions supplier, has announced the availability of DECT devices that are compatible with the Microsoft Teams SIP Gateway. Company-critical deskless workers, who must travel to a remote site in order to carry out their duties, are very much relied upon by enterprise companies such as…

DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services, is now a solution partner for Ribbon Communications Inc., a global provider of real-time communications software for service providers and enterprises. The DIDWW two-way SIP trunking solution is fully interoperable with Ribbon’s Session Border Controllers SWe Edge & CNe Edge. This combination will make it easy to provide mutual customers with secure, real-time services, while supporting simpler and more cost-effective connectivity for a wide range of unified communications (UC) solutions. Compatibility includes industry-leading providers such as Microsoft, Zoom, Cisco, Amazon, Ring Central, Twilio, Genesys, NICE CXone and more.   The interoperability of DIDWW’s two-way voice services with Ribbon’s SBCs will provide customers with an extremely easy setup process. The powerful DIDWW SIP trunking solution offers virtually unlimited call capacity and flexible VoIP trunk configurations to assist businesses of any size in expanding their local or international communications. The company’s extensive international coverage of…

AudioCodes, a provider of sophisticated communications software, products and productivity solutions for the virtual environment, has launched AudioCodes Live Express, a new SaaS solution that allows partners to onboard and maintain their corporate clients’ Microsoft Teams connectivity to the PSTN.   Aimed at unified communications, contact centers and hosted business services, AudioCodes enables organizations and service providers to develop and run any IP-based voice network. AudioCodes provides a wide range of quality technologies, solutions and services to large multinational corporations and premier tier-1 operators all around the globe.   Direct Routing capabilities and a suite of management automation tools are included in Live Express to streamline everyday operating cases that associates and their clients are likely to face. This new, revolutionary solution helps partners to improve customer onboarding by providing a convenient user portal and extensive automation features, as well as seamless interconnection between customer SIP trunks and Microsoft Teams,…

Treasure Data, an enterprise customer data platform (CDP), and Sinch, a worldwide supplier of cloud communications, have established a strategic alliance to enable more tailored and engaging dialogues with customers across multiple channels. The collaboration aims to meet the demands of businesses who want to connect their consumers more effectively through mobile channels utilizing real-time data.   Treasure Data’s smart CDP creates a complete, holistic view of a customer by securely stitching together key data sources that are normally segregated, such as CRM, marketing automation, point-of-sale, and social media. Through the CDP, service agents may gain insight into all aspects of the customer experience, which can then be accessible across numerous communication channels provided by Sinch’s multi-channel communication platform. Email, text, phone calls, and mobile messaging apps like WhatsApp, iMessage, Telegram, and others are included.   Rick van Esch, Vice President of SaaS Business at Sinch, commented: “We are seeing…