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Zoom, the video conferencing powerhouse that had explosive growth during the COVID-19 pandemic, has disclosed that 15% of its workforce, or around 1,300 workers, will be let go. The company’s CEO, Eric Yuan, attributed the need to reduce staff expenses to the company’s previously accelerated hiring during the pandemic and the unpredictability of the global economy.   The number of staff at Zoom increased by more than 275% between July 2019 and October 2022, reaching 8,422 employees. Many companies and schools depended on Zoom to keep their operations running at the peak of the pandemic; however, with lockdowns becoming rare events and the rise of “Zoom fatigue,” the corporation has struggled to continue its growth.   Zoom’s market cap peaked at $150 billion in late 2020, but has since dropped to roughly $24 billion. Yuan acknowledged not devoting enough effort to analyzing the company’s growth and determining if  that expansion…

Zoom Video Communications, a provider of video telephony and online chat services, and Lumen, a global enterprise technology platform, have announced that the companies will work together to allow Lumen to offer Zoom as part of its Unified Communications and Collaboration Suite. Lumen will deliver improved services based on Zoom’s video-first UC platform to its global customer base. The partnership will provide greater delivery, customer success and managed services to companies using Zoom, in order to provide a unique business experience when using the services. Lumen will also combine the security of its embedded network with Zoom’s built-in security features to actively protect customers that are using bundled services. This collaboration will give Zoom access to Lumen’s customer base, while Lumen will be able to update its UCC offering with a leading video conferencing platform. In addition, this partnership should help Lumen to better compete with Verizon, which…

Zoom, the communications technology company that  provides video telephony and online chat services through a cloud-based software platform, has announced the expansion of its Zoom Phone coverage. Cloud phone services are now available in 40-plus countries and the company has also simplified the telephone service plan for international companies. Zoom Phone now covers more than 40 countries and territories across Europe, North America, Latin America and the Asia-Pacific region. The newly added countries and territories to Zoom Phone support are: Argentina, Brazil, Bulgaria, Chile, Columbia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong SAR, Hungary, Lithuania, Luxemburg, Mexico, Norway, Panama, Peru, Poland, Romania, Singapore, Slovakia and Slovenia. Under the Global Select plan, a company can employ local calling in more than 40 countries and territories where Zoom provides Public Switched Telephone Network (PSTN) services, supporting outbound and inbound calls with integrated telephony features that allow…

At Enterprise Connect, Cisco (NASDAQ: CSCO) today unveiled new purpose-built, multifunctional devices that deliver modernized collaboration experiences to today’s hybrid workforce. The company announced the launch of the Cisco Board Pro G2, an AI-fueled and touch-enabled collaboration device and Cisco Desk Phone 9800 Series, designed to bring a modern and personalized productivity hub to any desk.

In the whirlwind of business, empathy emerges as a potent force, fostering genuine connections amidst virtual handshakes and rapid emails. Understanding the neuroscience behind empathy unveils its profound impact on interpersonal dynamics. Mastering its cognitive, emotional, and compassionate dimensions empowers professionals to navigate complex relationships with grace and authenticity.

AST SpaceMobile secures a funding boost of $206.5 million from AT&T, Google, and Vodafone. Used smartphone market saw a robust 9.5% growth, while the new smartphone market faced a 3.2% decline. Nokia and Oppo have resolved their patent dispute with a multi-year cross-licensing agreement on 5G technology. ASC Americas partners with Wilmac Technologies to integrate ASC’s “Recording Insights” into Wilmac’s services. Mavenir has secured a contract to modernize messaging capabilities for Deutsche Telekom networks.

SIPPIO, the global leader in voice enablement for Microsoft Teams and Zoom, is celebrating a year of substantial performance, with a 157% increase in year-over-year growth. Complementing this achievement, the company has secured a significant 45,000-seat commitment for Operator Connect from one of the world’s largest global service providers. This success highlights the surging demand for Microsoft Teams Phone and Zoom Phone, signalling a significant shift towards collaboration-based voice in the workplace.

Magenta Telekom collaborates with Mavenir, deploying a Cloud-Native IMS solution for advanced voice services like VoLTE and VoWi-Fi, supporting 5G Voice and WebRTC. Snom introduces the C620 DECT conference phone, offering a cordless solution with HD audio quality, wireless microphones, and flexibility for varied environments. CallTrackingMetrics unveils LeadReactor for outbound calling and enhances Zoom integration, optimizing agent productivity. Apple surprises with plans for RCS support on iOS, aiming to improve interoperability between Android and iPhone users,