Vodafone, in partnership with Nokia, has released a machine learning (ML) solution, operating on Google Cloud, to rapidly detect and eliminate network anomalies before they affect Vodafone’s end customers. Built using Nokia Bell Labs technology, the Anomaly Detection Service automatically recognizes unusual behavior in a mobile cell area. Typically, this behavior, if unnoticed for a prolonged period of time, could affect the quality of service. The solution gives Vodafone engineers the ability to rapidly resolve issues such as congestion on mobile sites, interference, unexpected delays, difficulties in transferring calls between different cells and call setup failures. Besides anomaly detection, the algorithm also pinpoints patterns of change that allow Vodafone to address performance issues before they affect the customer. The operator forecasts that the anomaly detection service will be able to automatically detect and resolve 80% of mobile network problems and capacity needs. This new innovative solution is…
Snom, the top brand for modern IP telephony, has become the first end device manufacturer to integrate its own provisioning app into the new innovaphone PBX dashboard. Configuration data for any Snom device docked at the innovaphone PBX can now be synchronised directly with Snom’s SRAPS (Secure Redirection and Provisioning Service) via a secure interface. Auto-provisioning files from the innovaphone PBX are stored there and made available for each port. This enables innovaphone’s administrators to operate Snom phones at a locally installed innovaphone PBX in ‘zero-touch’ mode using an app. Innovaphone launched its new app store following the release of Version 13r2 of its internationally known PBX system. The store gives partners and customers direct access to useful apps and functions that are part of the communications platform – and is setting new standards for the integration of IP end devices like Snom’s. In the sense of personalising…
PiPcall, a provider of hosted telephony services and solutions for businesses, has released the UK’s first mobile-only business phone system in an application optimized to be used on the personal mobile phones of employees. The PiPoffice app allows users to work from anywhere, be that in an office, their home or even on the go. The telephone system frees the user from their work desk but keeps all the features of a traditional desk phone system. These features include call recording, conference calling, corporate voicemail, IVR, call groups, call tracking and call logging. PiPoffice calls are made over mobile networks only. This technology separates business and personal activities on the device and ensures that call expenses are charged according to the organization’s service plan. When using the PiPoffice mobile app, the user does not incur any charges on its personal calling plan. In addition, PiPoffice states that its…
It is imperative for every business to develop a marketing strategy that enables organizations to build long-term relationships with their customers. Developing and executing such a marketing strategy is not an easy task, especially in the ever-changing telecommunications industry. There are a myriad of ways to create and design a marketing campaign, and even more ways to manage your entire marketing strategy. To help you wade through the complex world of telecom marketing, we have searched far and wide to gather the top telecom professionals’ marketing ideas that will hopefully inspire everyone in their marketing path.Yaniv Masjedi, CMO of Nextiva, says being your own biggest competitor is the greatest motivation. “Being in such a competitive industry is a roller coaster, and at the same time, we like to see ourselves as our own biggest competitor. We aren’t striving to be like the other companies in our space because Nextiva…
Call center software firm Aircall receives $120 million funding Aircall, a provider of cloud-based phone and contact center systems, has completed a $120 million Series D funding round led by Goldman Sachs Asset Management. The startup develops a cloud-based phone system for call centers, support lines and sales teams, and offers integration with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems. This funding will help the company to develop new products for integration with third-party tools, and in particular, industry-specific integrations. Aircall plans new offices in London and Berlin, as well as new hires in the company’s existing offices based in New York, Paris, Sydney and Madrid. Read more at: https://tinyurl.com/ruc4n8u5 Telenor and Axiata seal $15 Billion deal to merge Malaysian telecoms units Malaysian telecoms company Axiata Group Bhd. and Norway’s Telenor ASA have signed a definitive agreement to combine their mobile operations in Malaysia,…
Ericsson has announced the launch of its Private 5G, which will reshape on-site connectivity by providing secure and simple 4G LTE and 5G Standalone Connectivity (SA), targeting the manufacturing, mining and process industries, offshore and power companies, as well as ports and airports. Ericsson Private 5G enhances and makes business operations using cloud network management easier, keeping sensitive data on-site without downtime, and guarantees high performance under Service-Level Agreements (SLAs). The Ericsson 5G Private network is based on a 4G/5G radio and dual-mode core technology for extensive indoor and outdoor environment use cases, that include tracking assets and real-time automation, a digital twin to help optimize production operations, effective quality checks using augmented reality, and smart surveillance drones. This technology seamlessly merges with a variety of business projects, devices, and applications to increase productivity, deliver new offerings, boost customer engagement, and improve the overall work environment. The…
New security features for Google Workspace and Google Drive Google has unveiled new security tools that include client-side encryption for Workspace and several enhanced data protection features in the platform’s Drive service. The tech giant said there will be new trust rules and labels for Drive to classify files and apply controls based on their sensitivity levels. These added security features are the result of several factors, including Google’s “security first” philosophy, the rapid increase in remote work environments due to the pandemic, and the company’s experience with its BeyondCorp zero trust security model. In addition, Google is also increasing phishing and malware protection in Workspace. Read more at: https://tinyurl.com/ygc7yhw7 Facebook partners with Internet service providers D-VoiS and Netplus Facebook has announced new partnerships in India with Internet service providers (ISPs) D-VoiS and Netplus. These ISPs will use Facebook Connectivity’s Express Wi-Fi platform to provide public Wi-Fi hotspots in various…
SoftBank aims at providing connectivity from space SoftBank has announced that it will begin promoting the roll out of Non-Terrestrial Network (NTN) solutions that provide connectivity from space and the stratosphere. SoftBank NTN solutions will include the Geosynchronous Earth Orbiting (GEO) satellite NarrowBand IoT (NB-IoT) services provided by Skylo Technologies. The two companies recently agreed to cooperate in offering satellite services in Japan. SoftBank’s NTN portfolio of solutions will also include Low Earth Orbit (LEO) satellite communications provided by OneWeb, and High Altitude Platform Station (HAPS) stratospheric telecommunications platforms provided by SoftBank’s subsidiary HAPSMobile. Read more at: https://tinyurl.com/murtvfhr Black Lotus Labs uncovers hacktivist campaign Black Lotus Labs, the Lumen Technologies security threat intelligence division, has presented evidence that hacktivists have recently attacked switches and routers in a minimum of 100 organizations. The hacktivists managed to access those Internet-connected devices because of an incorrect Cisco Systems Smart Install configuration. The Black…
The ability to cope with pressure in the workplace is a much needed skill. Pressure is an integral part of every day, whether that pressure is a minor, routine inconvenience, or a huge burden that lasts for a long time. No matter what your job is, at some point you will definitely experience some level of pressure at work. This can happen occasionally, such as when a company is going through a significant transition, or it can be a part of your daily job. Nevertheless, pressure control is of great importance – otherwise you could burn out!
Two Japanese companies, Rakuten Mobile and NEC Corporation, have announced the signing of a Memorandum of Understanding (MoU) to promote Open RAN in mobile telecommunications markets worldwide. The MoU is based on Rakuten’s current partnership with NEC, where NEC supplies 5G radio equipment to the operator. The pair is also jointly working on developing a Rakuten standalone 5G core. Under the Memorandum of Understanding, Rakuten Mobile and NEC will continue to expand their local collaboration to provide 5G and 4G radios and engineering services for Open RAN systems that are compliant with O-RAN specifications. These services will be applicable to markets worldwide and will boost the global development of the Rakuten Communications Platform (RCP). RCP is Rakuten Mobile’s fully virtualized and containerized cloud-based mobile network platform, enabling telecom businesses to station virtual networks rapidly and inexpensively. Tareq Amin, executive vice president and CTO at Rakuten Mobile, said: “Rakuten…


