RingCentral, AI-driven global enterprise cloud communications provider, has made a strategic move by acquiring select assets from Hopin, a top-tier provider of online audience engagement technology. The acquisition encompasses Hopin’s flagship Events platform and Session product, aiming to bolster RingCentral’s video solutions and enhance its ability to cater to specialized interactive events.
To shed light on the recent changes in the A2P messaging industry, we sat down with Aaron Alter, the CEO and Co-Founder of Telgorithm, a leading cloud communications enablement API platform. Telgorithm delivers automated and reliable A2P text messaging API solutions, assisting businesses in navigating the complexities of the ever-changing A2P messaging market while scaling their operations seamlessly.
Vonage, a leading global provider of cloud communications solutions for businesses’ digital transformation, has introduced the Vonage Protection Suite, a comprehensive lineup of counter-fraud products and solutions aimed at safeguarding against the ever-evolving threats of online fraud and cyberattacks. The suite empowers developers and businesses to create robust counter-fraud measures, offering a unique level of customer control in managing communications.
Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.
Discover the latest insights from Sinch’s report on enterprise AI challenges. “The AI Production Paradox” reveals that 74% of businesses cease AI customer communication agents post-deployment. With trust and communication infrastructure pivotal, maintaining reliable AI in real-time has now surpassed initial deployment as the primary focus. Stay tuned for more.
RingCentral showcased impressive growth in Q1 2026, exceeding expectations with increased revenue and profit margins. The company’s emphasis on VoIP and AI technology catalyzed a revenue surge to $644 million, with subscription revenues climbing to $623 million. RingCentral’s strategic AI investments have doubled customer adoption, enhancing the VoIP landscape significantly.
CallTower’s strategic partnership with Court Square Capital Partners marks a significant milestone in the VoIP industry. With a focus on enhancing managed communication services and expanding global reach, this collaboration sets CallTower apart. As VoIP demand surges, CallTower’s solution-agnostic approach and robust technology portfolio poise it for continued success.
LOS ANGELES, Dec., 2025 /PRNewswire/ — Telgorithm, a leading provider of cloud communications infrastructure, today announced that its Smart Queueing technology has been officially granted a U.S. Patent No. 12,457,522, recognizing the company’s breakthrough innovation for A2P 10DLC messaging and the only feature on the market to auto manage messaging throughput and carrier compliance in order for software platforms to be able to reduce failures, improve deliverability performance and lower costs.What makes this patented invention unique is its real-time, carrier-specific flow-control system that automatically enforces each Brand and Campaign’s The Campaign Registry (TCR) throughput allotments by mobile network operator (MNO), and decides message-by-message whether to send immediately or queue for later delivery. This never-before-seen system allows software platforms to maximize throughput, maintain compliance, and achieve deliverability rates over 99% to reduce unnecessary costs.”Smart Queueing was engineered specifically for the complexities of A2P 10DLC and to eliminate the guesswork and failure risk in 10DLC messaging,”…
Amid Black Friday’s digital communication surge, Sinch reported a 144% increase in AI-powered Rich Communication Services. Businesses increasingly favor rich messaging formats, blending traditional channels like SMS and email with interactive VoIP solutions. This shift underscores the essential role of AI in creating standout conversational experiences in competitive markets.
The recent rollback by the FCC on national cybersecurity standards for telecommunications companies marks a pivotal shift, sparking debate over regulatory approaches in network security. As this landscape evolves, VoIP solutions providers like Vodia Networks lead the way by prioritizing cybersecurity with robust features that urge the industry to go beyond minimal compliance.
