In response to the escalating demand for cloud services across public and private sectors in Italy, TIM, the leading telecommunications provider, has announced a strategic collaboration with Oracle. This partnership aims to integrate Oracle Cloud Infrastructure (OCI) into TIM’s managed cloud services, marking a significant step towards meeting Italy’s evolving cloud requirements.
Enreach for Service Providers, part of Enreach, the fast-growing European contact leader, has today announced a partnership with Netherlands-based CloudCTI, which delivers cloud-based CRM and ERP integrations to telecom service providers and resellers. The agreement will provide customers with access to 200+ CRM integrations. It will also support the customer experience (CX), analytics features and AI roadmap within Enreach UP, which combines, UCaaS, CCaaS and productivity tools in a fully converged contact solution, optimised for desktop, IP phone or mobile devices.
Recent global research reveals 61% of organizations still rely on manual and time-intensive methods for sharing security status updates. In response, LogRhythm, the company helping security teams stop breaches by turning disconnected data and signals into trustworthy insights, today announced its 8th consecutive quarterly release. The latest innovations to LogRhythm Axon facilitate seamless dashboard and search import/export to community repositories, bridging the communication gap.
Amid the AI giants like Google and Microsoft, stands Amazon with its prolific investment of $2.75 billion in San Francisco’s AI startup, Anthropic. This strategic venture is Amazon’s biggest external contribution since its establishment. In return, Anthropic pledges to use Amazon Web Services as its chief cloud solution, employing AWS’s state-of-art infrastructure for their AI models. With $7.3 billion funding recently, Anthropic is galvanizing investors globally.
Alianza, Inc., the leading cloud communications platform for service providers, today released a new Omdia Research report, “Reinventing Core Communications: Strategic Imperatives for Growth.” The report offers a transformation roadmap for service providers as they face increasing operational complexity, network costs, and revenue pressures that are creating hostile market conditions across the telecommunications industry.
Based on Enreach UP solution, EUPCloud is a fully managed secure solution hosted by Enreach. Partners no longer have to worry about managing updates and hosting the solution, and can focus solely on packaging and marketing their own branded offering. EUPCloud covers all existing use cases of unified communications.
In the dynamic realm of modern business, connectivity is no longer a luxury but a vital necessity. With 5G and VoIP technologies leading the charge, a profound revolution is underway in telecommunications. This article delves into the synergy between 5G’s lightning-fast connectivity and VoIP’s versatile communication, poised to redefine business interactions.
In a pioneering move, Scotland’s Fire and Rescue Service, SFRS, is enhancing their operational performance with an innovative VoIP (Voice over IP) solution developed by MLL. This not only amplifies communication efficiency, especially in different departments, but also boosts working conditions for essential staff.
Netcracker Technology allies with Advanced Info Service (AIS), Thailand’s largest mobile carrier. Aiming to centralize AIS customer billing systems through Netcracker Revenue Management, this collaboration ensures efficient marketing preparations and amplified sales view. It’s a significant overhaul of IT infrastructure that boosts business agility and performance. This partnership focuses on cloud-based IT, compliance with major industry standards, and facilitating customer-centric clouds.
MessageWhiz, a prominent player in the messaging services arena, has officially unveiled the availability of its Communication Platform as a Service (CPaaS) on the Google Cloud Marketplace. This strategic move positions the company at the forefront of modern customer communications, laying the foundation for businesses to cultivate personalized connections with their stakeholders.
