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Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the Omdia Universe: CPaaS Platform Providers 2023/24. The evaluation was based on specific criteria that analyzed Sinch’s strategy, execution, and market presence. 

Magenta Telekom collaborates with Mavenir, deploying a Cloud-Native IMS solution for advanced voice services like VoLTE and VoWi-Fi, supporting 5G Voice and WebRTC. Snom introduces the C620 DECT conference phone, offering a cordless solution with HD audio quality, wireless microphones, and flexibility for varied environments. CallTrackingMetrics unveils LeadReactor for outbound calling and enhances Zoom integration, optimizing agent productivity. Apple surprises with plans for RCS support on iOS, aiming to improve interoperability between Android and iPhone users,

Nokia, the renowned network equipment manufacturer, recently joined the Ultra Ethernet Consortium (UEC). Anchored by the Linux Foundation, the UEC fortifies Ethernet technologies to satisfy the escalating requirements of AI and high-performance computing. With members such as AMD, Cisco, and Microsoft, the consortium seeks to equip Ethernet with more advanced networking functions, while maintaining its simplicity and affordability.

In the ongoing debate over Big Tech’s ‘fair share’ contribution to telecom infrastructures, new findings from the Belgian Institute for Postal Services and Telecommunications call into question the validity of the argument. BIPT concludes attributing Big Tech solely for data streams might be over simplistic, citing investments made by Content Application Providers in broader infrastructures. The study raises important concerns about the potential negative impact for end-users, small local CAPs, and the principle of net neutrality.

Italian telecom provider Wind Tre faces hurdles in selling infrastructure due to complex 5G network sharing negotiations with rivals Iliad and Fastweb. CK Hutchison delays the deal closure by three months to February 12, citing challenges with Iliad and Fastweb. Meanwhile, Indosat Ooredoo Hutchison’s $6 billion merger in Indonesia with Huawei’s support achieves significant growth. France’s Orange introduces satellite broadband, while Norway’s Telenor sells its satellite operations. FCC’s new broadband rules target discrimination, raising concerns of unintended consequences. Mavenir and Nokia achieve remarkable Open RAN interoperability, overcoming past criticisms and showcasing commitment to multi-supplier systems.

With a myriad of options available, choosing the right SIP trunking provider can be daunting. That’s why we’ve compiled a comprehensive list of the top 10 best SIP trunking providers. This article provides an overview of key features, reliability, scalability, customer support, and pricing models. It gives you the necessary information to make an informed decision to transform your business communication infrastructure with this information.

As the digital revolution persists, Communication Service Providers (CSPs) are redefining traditional revenue streams, with data monetisation being key to their success. CSPs have transitioned from solely facilitating connectivity to enabling fascinating digital technologies. They’re effectively tapping into the vast quantities of data from their networks to drive valuable insights. For instance, Vodafone Portugal, aided by Celfocus, successfully converted raw data into significant insights to improve operational effectiveness.

Emerging from the tech world, the AI Pin—an innovative, screen-free wearable gadget—incorporates artificial intelligence to facilitate verbal engagement and numerous other unique functionalities. Embedded into a shirt, it provides easy, hands-free access to information and personal communication. It features an unusual ability to support nutritional goals, leveraging computer vision technology to identify various food items. Functioning on the tailored OS, Cosmos, the AI Pin tries to simplify user interaction with AI, by veering away from the conventional method of downloading or launching apps. With no need for smartphone pairing and its claim of not eavesdropping on user’s conversations, it offers a fresh take on consumer technology.

TELUS International and Five9 launch an advanced AI-powered Contact Center as a Service platform. Phonism integrates with Cisco’s Webex, providing cost-effective device management and streamlining collaboration. Viking Electronics endorses Ooma AirDial as a reliable POTS replacement, emphasizing wireless turnkey solutions. Cresta unveils AI enhancements for contact centers, driven by Large Language Models, promising unprecedented performance and productivity.