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GoTo Connect, a unified communication solutions provider that delivers configurable, scalable, all-in-one cloud phone and meeting systems with everything companies need to connect from anywhere, has teamed up with CallRevu, an industry leader in automobile call monitoring and analytics.   CallRevu can now gather high-quality call data and precise telephony information through its interface with GoTo Connect, allowing for better conversational analysis. These advanced call analytics provide a deeper understanding of the customer’s interaction with the dealer, which is a highly useful strategic resource.   The CallRevu and GoTo Connect integration offers retailers access to their phone systems from any device, allowing them to manage their phone systems digitally and deliver a consistent user experience. The digital phone solution gives dealerships more control over phone management and improved accessibility.   Jack Holcomb, General Manager, New Smryna Chevrolet Chrysler Jeep Dodge, commented: “Since moving to CallRevu and GTC, we have witnessed…

Telenor Norway, Telenor’s fully owned largest Norwegian supplier of telecommunications and digital services, has revealed its partnership with Infosys, a multinational information technology company that provides next-generation business consulting, information technology and outsourcing services. The main focus of this initiative is to rapidly transform Telenor’s finance and supply chain operational processes.   To assist the transition from a traditional ERP system and improve company agility and operational efficiency, Infosys created a standardized Oracle Cloud enterprise resource planning solution. This product includes modules such as Record to Report (R2R), Acquire to Retire (A2R), Procure to Pay (P2P) and Order to Cash (O2C), and was deployed in ten Telenor businesses in a record time of nine months.   Infosys was chosen for the ERP transition because of the company’s innovative and standardized services, reusable assets, qualified employees, and the capacity to deploy quickly. The newly implemented ERP platform will help Telenor Norway…

Telefonica partners with Meta A new agreement between Meta and Telefonica has been inked to create a Metaverse Innovation Hub in Madrid. Local startups and developers will have access to a 5G laboratory inside the Hub, where they will be able to use a metaverse end-to-end testbed using Meta and Telefonica’s networks and equipment. The hub’s goal is to test innovative network topologies, use cases and devices in order to speed metaverse network and device readiness. Participants will have access to Telefonica’s open innovation ecosystem, as well as the Innovation and Talent Hub Resources and Meta’s engineering capabilities. Read more at: https://tinyurl.com/mf2jbjxu Turkcell partners with Ribbon and Odine Ribbon Communications has teamed up with Odine, a virtualized and containerized infrastructure and solution integrator, to provide Turkcell, a Turkish integrated telecommunications and technology services provider, with next-generation voice interconnect services. Ribbon’s SBC SWe, which delivers the features and capabilities of appliance-based…

WOW! partners with Reach Mobile Wide Open West (WOW!) has teamed up with the MVNO aggregator Reach Mobile to launch a wireless service. WOW! mobile, powered by Reach, will be accessible in a few markets this spring, and the business is currently working on determining the initial launch sites. It is intended that the mobile product should be expanded to all of WOW! markets shortly after the launch. WOW! will be able to bring a mobile product to market rapidly by relying on their operational efficiency, a full-featured platform, and a fantastic customer experience in a lower-cost operating model by employing Reach Next. Read more at: https://tinyurl.com/2smnm38n Audi taps Verizon for 5G vehicles Audi of America and Verizon have launched a new cooperative venture, with the goal of utilizing Verizon’s 5G Ultra Wideband connection within Audi automobiles. Their offering will encompass augmented mobile services and new driving-assistance technologies, paving the…

Cloud-based phone systems offer the benefits of advanced and flexible communication tools that make it easy to expand and scale business operations. DIDWW, a global telecom operator providing first-rate VoIP communications and SIP trunking services, has announced a collaborative partnership with VoIPstudio, a leading provider of a professional-grade cloud telephony system.   This initiative will equip VoIPstudio customers with a highly flexible and scalable VoIP communications solution for smooth business expansion. By leveraging DIDWW’s powerful outbound SIP trunking solution and an extensive phone number inventory, VoIPstudio will enable companies of all sizes to expand across new countries and regions. DIDWW’s fully-compliant services are delivered over a private, global IP network, ensuring a high-level of audio quality, security and reliability in a cost-effective manner.   VoIPstudio has been optimized to be multisite and multi-country, and is supported by distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers…

Oracle Communications has been chosen by Vodafone UK to lead the network policy for its standalone 5G network. Vodafone will be able to make more intelligent policy decisions and swiftly test and deploy new services using Oracle’s cloud native network policy management technology as part of its 5G core.   Customers will be able to get their hands on exciting new 5G options sooner, thanks to this new agreement, which includes holographic calls, lag-free 5G game streaming and film downloads up to 4X faster than 4G networks.   The solution, which is comprised of Oracle’s 5G Core Policy Control Function (PCF) and Policy and Charging Rules Function (PCRF), enables the implementation of sophisticated network policies across wireless, fixed and cable networks, as well as IoT and machine-to-machine (M2M) networks.   In the case of Vodafone, the solution will provide data from which Vodafone customers may select the optimal network offer…

The telecom industry is responsible for keeping the globe linked through communications services. There are many aspects of these services that we take for granted, from private calls to business interactions. However, it is only because of the telecom sector that we are able to swiftly connect to individuals all over the world, whether by phone, internet, airwaves or cables. For years, cybercriminals have targeted telecom operators because they maintain and manage vital communications infrastructure that is used to transport and store vast quantities of private and sensitive data. Cyber-attacks on the telecom industry in particular, have risen dramatically in recent years as technology has advanced and our world has evolved to become more connected. In this article, we hope to shed light on the cyber security threats that the telecommunications sector is facing. Also, explain how providers can defend their digital environments and key infrastructure from possible cyber-attacks Why…

T‑Mobile now runs fully on renewable energy T-Mobile was the first and only US carrier to declare an ambitious plan in 2018 to source 100% of its entire power usage from renewable energy by the end of 2021, and the company has now revealed that it has met this objective. T-Mobile created a renewable energy plan that includes eight virtual power agreements, 19 retail partnerships, one Green Direct program, and unbundled Renewable Energy Certificates that assist projects around the country to help attain the 100% target. In order to meet this goal, the corporation has  invested in sufficient wind and solar power to account for every unit of electricity utilized on an annual basis. Read more at: https://tinyurl.com/2p9dkvcy Cosmote receives a fine for mishandling cyberattack Cosmote, Greece’s largest mobile provider, was the target of a cyberattack by an unknown entity in September 2020. Over the course of five visits, the…

Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, today announced that it has enhanced its brandable Mobile Softphone solution to support MMS (multimedia messaging service) from select providers. Telinta customers wishing to offer MMS can use MMS-enabled DIDs from both Endstream and VI Communication Services (formerly VoIP Innovations) with TeliGlobe.  Any DID provider may be used for voice calling with TeliGlobe, or any of Telinta’s white label solutions for service providers. MMS, SMS, and free on-net messaging are available via both Telinta’s brandable and non-brandable Mobile Softphone options. TeliGlobe is a brandable Mobile Softphone app for both Android and Apple iOS mobile devices.  The app is a key part of Telinta’s cloud-based solution for Mobile VoIP, and is available for free download by end users in both iTunes and Google Play.  TeliGlobe offers an extremely affordable way for ITSPs and…

A softphone is a device-agnostic software application that provides a digital phone interface, allowing users to make and receive phone calls over the Internet. Softphones improve staff availability while also allowing for regional flexibility. By using a softphone, as long as Internet connectivity is available, there  is no longer a need to remain tethered to a desktop phone while waiting for an essential call.   We are certain that you will discover the ideal solution for your needs with our handpicked Top 10 list of softphone apps, whether you are a sole entrepreneur, a small firm, or a major enterprise.   * The list is not arranged in any particular order RingCentral is a VoIP service vendor that provides a softphone app for iOS and Android phones, as well as for macOS and Windows. RingCentral has a plethora of capabilities, making it an ideal choice for businesses looking for a…