Avaya, a global leader in customer experience solutions, announced today that it has been awarded a cooperative purchasing contract in the Unified Communications and Contact Centre categories at Sourcewell ─ the leading Government Cooperative Purchasing Organisation in North America with more than 500 competitively solicited contracts to government, education, and nonprofit entities
ExodusClouds, a global pioneer in cloud connectivity, has partnered with Epsilon Telecommunications, a global interconnectivity provider, to boost its global connectivity offering for enterprises across multiple industry verticals. ExodusClouds will serve enterprise customers across the telecommunications, finance, healthcare, education and manufacturing sectors with a white-labelled version of Epsilon’s Network as a Service (NaaS) platform, Infiny.
Cloud Group NV has emerged as a key player, reshaping the way businesses communicate and collaborate. Founded in 2014 by three visionary partners, Cloud Group has quickly risen to prominence in the Belgian market. I had the opportunity to interview Mike Mol, the Founder and Chief Sales Officer of Cloud Group NV and dive into the story behind Cloud Group, their unique value proposition, and their plans for the future.
Ribbon Communications Inc., a renowned global provider of real-time communications technology and IP optical networking solutions, has announced the expansion of its long-standing partnership with Bandwidth, a leading enterprise cloud communications company.
Taking dynamic major strides in the quantum computing sector, T-Systems, Deutsche Telekom’s IT wing, is partnering with IQM Quantum Computers, offering its customers unique access to the complexities and potential of IQM’s quantum infrastructure. Leveraging the power of quantum mechanics and harnessing the elusive ‘qubits’, this promising collaboration forms a critical intersection of cloud technology and quantum computation, manoeuvring towards transformative problem-solving capabilities.
In an exciting leap forward for 5G technology in Europe, Ericsson and O2 Telefónica in Germany have joined forces to accomplish a remarkable feat in the development of 5G Cloud RAN technology. Their groundbreaking Proof of Concept (PoC) deployment at O2 Telefónica’s Wayra innovation hub in Munich showcased the immense capabilities of Ericsson’s first 5G Cloud RAN installation on the continent. The PoC utilized cutting-edge mmWave frequency and a centralized control unit (CU), achieving an impressive end-to-end speed of over 4 gigabits per second.
Five9, Inc., a provider of the Intelligent CX platform and listed on NASDAQ as FIVN, announced today that Frost & Sullivan has recognized it as a Growth and Innovation leader in the Frost Radar™: European Cloud Contact Center Market, 2023. The Frost Radar™ report highlights key criteria, including the company’s long-standing presence in Europe, consistent growth, effective go-to-market strategies, robust customer support, commitment to local markets, and investments in transformative technologies such as AI integration.
In today’s fast-paced business landscape, effective communication is crucial to success. Talkroute offers a comprehensive virtual phone system that allows businesses to manage calls, texts, and meetings seamlessly. With its user-friendly interface and robust features, the phone system eliminates the need for expensive on-site equipment, making it an attractive solution for businesses of all sizes. In this article, we will explore what Talkroute is, its unique selling points, and the benefits it brings to businesses.
Cisco’s Webex, a leading unified communications and collaboration platform, has become the first of its kind to achieve adherence to the EU Cloud Code of Conduct (EU Cloud CoC) Level 3. This significant milestone was reached after undergoing an independent third-party assessment and audit, which verified the platform’s compliance with all code controls.
Nuacom, a Software-as-a-Service and telecom company providing complete Cloud Phone System solutions, has announced an extended strategic partnership with DIDWW. As a global telecom operator, DIDWW offers premium quality VoIP communication and SIP trunking services for businesses and telecom carriers. Through this partnership, Nuacom aims to significantly expand its global reach, enabling organisations to connect with customers and partners anywhere in the world. Leveraging DIDWW extensive coverage and vast network of virtual phone numbers (DIDs) in 81 countries, Nuacom will offer its customers a local presence in multiple geographies worldwide. This collaboration will ensure enhanced accessibility, seamless communication and cooperation across borders, driving international growth. In addition, Nuacom’s comprehensive collaboration with DIDWW enables the provider of Cloud Phone Systems to not only utilise DIDWW two-way Voice and SMS services, but also to take advantage of their robust outbound SIP trunking solution. DIDWW VoIP services, delivered over a private, global IP…