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The Thriving Business of VoIP Services

By Gideon Hack October 31, 2017

VoIP (Voice over Internet Protocol) technology and VoIP services has allowed telephone operators to provide low-cost communications services in an ever-changing and developing global market. With VoIP technology, your voice can now be converted into a digital signal that travels over the Internet, which enables you to make phone calls directly from a computer, a smartphone, or a traditional phone connected to a special adapter. The introduction of mass-market VoIP services that use existing broadband Internet access, through which subscribers place and receive telephone calls in the same way as they would via the public switched telephone network (PSTN), began in 2004. Now, after 13 years, there are a number of successful VoIP businesses such as Vonage, Comcast, Time Warner, Charter, 8×8, Jive, MITEL, Broadvoice, OnSIP, Nextiva, and new companies are entering the market each day. VoIP services are targeted for individuals and businesses that want to stay connected with other people, families or…

5 Elements that Affect Voice Quality in VoIP Calls

By Carlota Vilalva October 30, 2017

Everyone that has experienced the impeccable voice quality of landline phones has certainly complained, at some point, about the quality of the sound during VoIP calls. Since the first Skype call was made, there has been lots of improvement in the quality and reliability of VoIP calls. However, there are still a few things that can influence the quality of your call. Here are the 5 main factors that have an impact on voice quality during VoIP calls and tips on what can be done to boost your calling experience: 1. Bandwidth is key Internet connection is the main factor that affects voice quality in VoIP conversations. The kind of bandwidth used for VoIP is crucial for a voice call system’s success. Dial-up connections are slower and consequently will not deliver the expected quality. On the other hand, broadband connections provide a much higher voice quality, as long as it is not being…

SS7 vs VoIP: The Past and Future of Communications

By Alex Pritsert October 30, 2017

When we talk about the future of corporate communication networks, most experts point to VoIP technology as the future. However, many companies still opt for older platforms that, although offering fewer features, can still be quite reliable. The most famous of them goes by the name of SS7. But what are the fundamental differences between VoIP and SS7? In this article, we will examine what each of these technologies does, their advantages and disadvantages, and in what situations they present themselves as the best options for the communication structure of companies around the world. SS7: An old technology, but it may still be necessary SS7 is the abbreviation for Signalling System 7: a digital network dedicated and used for initializing and controlling voice calls. Each signaling point on the SS7 network is uniquely identified by numeric point code. These are loaded in signaling messages exchanged between signaling points in order…

Top 10 VoIP Specialists to Follow on Social Media

By Gisele Dahis October 30, 2017

If you are working or interested in the VoIP technology industry and looking for some insights, tips, and trends on the market- then these are the 10 VoIP specialists in that you should be paying attention to on social networks. The slideshow below gives you a short biographical summary of each expert. For more information and links to their social media profiles, please scroll down. [cycloneslider id=”top-ten”] Jeff Keni Pulver – VoIP Market Specialist and Entrepreneur The North American Internet entrepreneur, Jeff Keni Pulver, is the co-founder of some of the best-known companies in the VoIP market, such as Free World Dialup, MoNage, Vonage, and the Zula application. As a well-known expert and pioneer in the VoIP market, Pulver is now hosting several events focused on the future of communication, including the use of bots. In addition, he has been investing in numerous startups related to the sector. LinkedIn: /in/jpulver…

Telecom News

Capacity Europe 2017 Will Host Its Largest Exhibition Ever

By Carlota Vilalva October 30, 2017

Bringing together over 600 telecom companies from across 85 countries and 2000 senior-level attendees, Capacity Europe is the largest annual carrier event in Europe. This year’s conference will take place on October 24, 25 and 26 at the Intercontinental in the vibrant and busy city of London, with a pre-event on the 23rd. Designed to offer businesses an opportunity to promote their brand and gain exposure, the event will provide an exhibition room, where more than 130 companies will showcase their products and services in voice, data, peering, cloud, IP connectivity, IPX, data centre, SMS, security and much more- making it Capacity Europe’s largest ever exhibition. In addition, more than 100 private meeting rooms will be available for all companies to get together with clients and potential customers in a reserved and quiet setting. The event makes a solid commitment to all participants through their official website We understand the…

Telecom News

AI and Security Steal The Show at IP EXPO Europe 2017

By Carlota Vilalva October 30, 2017

The 2017 IP EXPO Europe was the greatest IT conference of the year for CIOs, heads of IT, security specialists, heads of insight, tech experts and organizations looking to innovate and evolve through technology. Focusing on six IT themes, the event’s 12th edition brought together more than 300 exhibitors from different parts of the technology sector and 300 free seminar sessions at ExCel in London on 4 and 5 of October. Across both days, Artificial Intelligence (AI) was the main topic of discussion, with Stuart Russell, Professor of Electrical Engineering and Computer Sciences at UC Berkley and AI-pioneer providing powerful insights on the reality of AI and whether or not we, as humans, should be concerned about its evolution. “It seems very likely that at some point we will have machines that are more intelligent than human beings,” said Professor Russell in one of his presentations. However, AI wasn’t the…

Telecom News

Avaya Appoints New CEO and Prepares to Exit Chapter 11 Bankruptcy Protection

By Carlota Vilalva October 30, 2017

Avaya first filed for bankruptcy protection in January 2017, revealing US$6 billion in debt. But after a long and painful eight-month process through the Chapter 11 bankruptcy protection, the company now has a plan to move forward. The plan includes the appointment of Jim Chirico to the position of chief executive officer, effective October 1. Current CEO Kevin Kennedy will retire from both the position and the board of directors but has agreed to remain a part of the company in an advisory role. Under Kennedy, the company transitioned nearly 80% of its revenues to software and services but also went bankrupt amid the IT industry’s shift to cloud and mobile services. Prior to Avaya, the future CEO Jim Chirico held key posts at IBM and Seagate and joined the American tech giant in 2008, where he is currently COO and global sales leader, responsible for Operations, Global Sales, Sales…

Market Trends

VoIP: A New Role in the Business World

By Gisele Dahis October 30, 2017

The VoIP industry is growing rapidly in both the consumer and business sectors. According to a report published by IBISWorld, the industry’s revenue is expected to grow 10 percent annually reaching $20 billion. Much of this growth is due to the fact that VoIP services allow businesses to reduce their costs significantly. With its quick technology developments, VoIP is considered much more valuable today than in the past, and trends are indicating its new role in the business technology field. All of the following VoIP trends are either contributing to its evolution or helping to identify areas that can be improved. Integration with other Software Systems and Apps VoIP phones will not only become integrated with enterprise software systems such as CRM and ERP, but will also work with cloud-based software programs through Application Programming Interfaces (APIs), allowing employees to perform multiple tasks simultaneously. This integration will surely help businesses…

Market Trends

5 VoIP Trends to Keep an Eye On in 2017

By Carlota Vilalva October 30, 2017

After realizing the advantages that Voice over Internet Protocol (VoIP) can bring through, especially associated with budgets, an ever-increasing number of organizations and companies are shifting to Internet telephony services. With VoIP technology advancing at full speed, the industry is expected to grow even more this year. In view of that, providers and consumers should wisely take into consideration the following 5 VoIP trends that will define the industry in 2017. 1) 5G is around the corner Even though the imminent move from 4G to 5G technology is unlikely to occur before 2020, providers will surely start talking and making noise about it in 2017. The incorporation of 5G will bring far more benefits than just an upgrade to faster speeds. It will completely revolutionize how carriers deliver communications. Although this may not affect the speed and safety of VoIP in the office, it will bring many benefits for people…