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Intel and Exfo release tool for 5G issue detection Operators will be able to monitor a 5G network in real time thanks to a new solution developed by Exfo, a Canadian telecommunications testing company, and Intel, a US chip manufacturer. The new service, dubbed “Exfo’s full-stack assurance solution,” is marketed as a way for 5G network operators to detect and correlate service degradation concerns.The software is said to combine system, monitoring, and telemetry data flows, monitor them in real time, and respond quickly if a fault is detected. Read more at: https://tinyurl.com/9x66wd2z Qualcomm’s €1 billion antitrust punishment lifted Qualcomm was fined €997 million by the EU in 2018, in what was considered as a major victory for regulators over ‘big tech.’ The General Court, Europe’s second-highest court, has now overruled this order. The complaint concerns Qualcomm’s payments to Apple running into the billions of dollars between 2011 and 2016 to…

Pure IP, a New Zealand-based international VoIP communication solutions provider, has launched its Dynamics Call Connect solution, which enables inbound and outbound calls to Microsoft Dynamics 365 Customer Service platform for a comprehensive omnichannel experience.   Customers can use Microsoft Azure Direct Routing to obtain numbers and external connections to enable inbound and outbound calls inside Microsoft Dynamics 365 Customer Service in a BYOC (Bring Your Own Carrier) paradigm.   Following the news last year that Pure IP was one of the first Microsoft Operator Connect launch partners, Dynamics Call Connect is the newest development in the Pure IP fold that strengthens the company’s Microsoft voice credentials.    Dynamics Call Connect makes use of Pure IP’s Azure Direct Routing as a Service offering to provide incoming and outbound calls for Dynamics Contact Center in over 43 countries, as well as inbound-only services in 137 countries, all from the cloud. Pure…

Snom and Dstny for Service Providers, a European provider of cloud-based Business Communication solutions, have announced a strategic partnership which will allow both companies to leverage their shared assets and expertise. This includes a strong European market presence, as well as their shared goal of meeting the demand for modern telecommunications with best-in-class solutions. The partnership with Dstny is an exciting opportunity for Snom to expand its presence in the vibrant and fast-changing European marketplace. Simultaneously, Dstny and its customers have the opportunity to benefit from Snom’s 25 years of experience, its versatile, high-quality products, and its local expertise. Dstny is the largest European-based cloud communications solutions provider offering a complete business communication solution as-a-service and Fixed Mobile Convergence (FMC) platforms. Named by Frost & Sullivan as one of Europe’s most innovative UCaaS leaders, the organisation works with over 20 service providers and carriers like Telia, Tele2, T-Mobile and Dstny Group in the EMEA region, serving over…

GoTo Connect, a unified communication solutions provider that delivers configurable, scalable, all-in-one cloud phone and meeting systems with everything companies need to connect from anywhere, has teamed up with CallRevu, an industry leader in automobile call monitoring and analytics.   CallRevu can now gather high-quality call data and precise telephony information through its interface with GoTo Connect, allowing for better conversational analysis. These advanced call analytics provide a deeper understanding of the customer’s interaction with the dealer, which is a highly useful strategic resource.   The CallRevu and GoTo Connect integration offers retailers access to their phone systems from any device, allowing them to manage their phone systems digitally and deliver a consistent user experience. The digital phone solution gives dealerships more control over phone management and improved accessibility.   Jack Holcomb, General Manager, New Smryna Chevrolet Chrysler Jeep Dodge, commented: “Since moving to CallRevu and GTC, we have witnessed…

A softphone is a device-agnostic software application that provides a digital phone interface, allowing users to make and receive phone calls over the Internet. Softphones improve staff availability while also allowing for regional flexibility. By using a softphone, as long as Internet connectivity is available, there  is no longer a need to remain tethered to a desktop phone while waiting for an essential call.   We are certain that you will discover the ideal solution for your needs with our handpicked Top 10 list of softphone apps, whether you are a sole entrepreneur, a small firm, or a major enterprise.   * The list is not arranged in any particular order RingCentral is a VoIP service vendor that provides a softphone app for iOS and Android phones, as well as for macOS and Windows. RingCentral has a plethora of capabilities, making it an ideal choice for businesses looking for a…

Xiaomi unveils new flagship smartphones The Chinese tech giant Xiaomi has introduced its new flagship smartphones, the Xiaomi 12 and Xiaomi 12 Pro, which will go on sale in China from December 31st. The global launch of the Xiaomi 12 is expected to follow in early 2022. According to the company’s press release, the Xiaomi 12 and Xiaomi 12 Pro are powered by the latest Snapdragon 8 Gen 1 processor, and feature industry-leading DisplayMate A+ OLED displays and powerful imaging capabilities. During the presentation, Xiaomi CEO Lei Jun indicated that the new smartphone would be a direct competitor to the iPhone 13. Read more at: https://tinyurl.com/58byr3fu Telefónica acquires Ericsson 5G equipment to replace Huawei Telefónica, Spain’s leading telecommunications group, has bought 5G network equipment from the Swedish manufacturer Ericsson to replace some Huawei gear that it has deployed in Spain. According to the local newspaper Expansion, Telefónica had initially rolled out…

Google introduces Distributed Cloud In order to address the needs of its enterprise customers, Google has announced their Distributed Cloud, which will allow users to balance their workload on the public cloud and private infrastructure. It is “a portfolio of solutions consisting of hardware and software that extend our infrastructure to the edge and into your data centers,” commented Sachin Gupta the GM and VP of Product for IaaS at Google. Built on Anthos, the Google Distributed Cloud is the perfect platform for local data processing, edge computing and on-premises modernization. Read more at: https://tinyurl.com/mc2ye95c  Facebook rolls out Live Audio Rooms for creators worldwide Live Audio Rooms, Facebook’s new feature designed to help public figures and groups to connect with their communities, has been released to a global audience. First launched only in the US back in June and limited to only iOS users, the solution…

Telefónica, Aerial launch Remote Care project pilot The first pilot project regarding “Remote Care” for elders was initiated by Telefónica, the Canadian firm Aerial and the municipality of Luciana. This solution does not require new devices nor wearable equipment, but includes a movement detector interface for the home WiFi, which utilizes existing wireless signals combined with artificial intelligence and contextual analysis to detect presence and motion. The cloud-based AI engine is intended to share data about a senior’s behaviors with their family members. In order to facilitate remote monitoring of elders, this technology also compares the data to normal behavioral patterns. Read more at: https://tinyurl.com/4ae6w5j9 T-Mobile experiences data breach In a recent cyber assault on T-Mobile, over 40 million individuals’ information was exposed, including names, birthdays and social security numbers. The business claimed that the stolen files contained data from over 7.8 million current T-Mobile accounts as well as data…

It has been announced that Evolve IP has increased the worldwide coverage for its Evolved Office UC and Teams Enterprise Voice products. Their program allows the company’s clients to acquire and port local numbers, as well as to have access to international and domestic telephony in 10 more countries.   China, Japan and the Philippines in the Asia Pacific area, as well as Brazil, Mexico and Ecuador in Latin America, are some of the centerpieces of this recent development. Up to this point, Evolve IP has replaced PSTN services in over 40 countries and has inbound/toll-free calling capabilities across more than 50 nations.   Business SMS, Recording & Analytics, Contact Center, Multi-level Auto Attendants, Advanced Hunt Groups, Overhead Paging, Receptionist Clients are just a few of the capabilities that Evolve IP’s communication solutions provide to Microsoft Teams and Cisco Webex Collaboration.   Scott Kinka, Chief Strategy and Innovation Officer at…

Vodafone Germany to build new base stations and 5G Vodafone Germany has announced that it will undertake more than 7,000 mobile infrastructure construction projects including 3,000 5G projects, which it estimates will support 9,000 5G antennas. The projects will take place in the current financial year, which began in April. The company says it has exceeded its 5G coverage targets by expanding the network to 25 million subscribers, and estimates that it will soon  cover 30 million consumers with 5G. In addition, Vodafone has also announced that it is swapping the L3G spectrum for LTE by switching 18,000 3G sites to 4G ones this summer. Read more at: https://tinyurl.com/a5a7txbf Virgin Media shares its sustainability results Virgin Media released its latest sustainability report this week, which examines the ways that the company has supported its employees and customers during the pandemic and how it continues to deal with the climate crisis.…