T-Mobile US has begun offering commercial Voice-over-5G (also known as Voice over New Radio, or VoNR) in certain regions of Portland, Oregon, and Salt Lake City, Utah, with the intention of expanding the service to a larger area later this year. VoNR, which is based on 5G Standalone (5G SA) network technology, is now available on the Samsung Galaxy S21 5G smartphone and will be available later this year on a variety of additional 5G handsets, including the Galaxy S22. Voice over 5G represents a significant hurdle for the whole wireless industry, however all US providers will most certainly want to transition voice calling to 5G at some point in the future to free up LTE spectrum for 5G. Voice conversations via 5G offer decreased latency, lightning-fast speeds, real-time response and immense connectivity. Ericsson, Nokia, Samsung and Qualcomm all contributed to TMUS’s voice over 5G service debut.…
Intrado Corporation, a global supplier of technology-enabled services, has launched Intrado Power Access, a cloud-based solution designed to make operations at Public Safety Answering Points (“PSAPs”) more accessible, dynamic and cost-effective. As Next Generation 911 (NG911) becomes a reality, PSAPs are increasing their capabilities and preparing for an increase in delivered services and requests for assistance from a vast, ever-growing number of sources enabled by 5G communications and the Internet of Things (IoT). To tackle these difficulties, Intrado has enhanced its established emergency communications systems with additional features that are included in the Intrado Life & Safety cloud environment. Power Access, which is based on Intrado’s trusted emergency response software solutions that have served public safety for over 40 years, enables Public Safety Answering Points (PSAPs) to initiate the transaction at any starting point and proceed at a pace they can support. Power Access includes a browser-based…
3CX, a provider of commercial communications solutions, and Snom Technology, an IP telephone manufacturer, are celebrating their ten-year strategic technology partnership. Both organizations collaborate closely in the field of customer service with the goal of providing their clients with coordinated solutions. Snom’s Research and Development group guarantees that all new versions and features of the 3CX UCC system are supported by Snom phones. Likewise, 3CX has provided assurance that future Snom phone functions will be compatible with the 3CX system. Both companies’ offerings have always been built on the open SIP standard and have consistently delivered noteworthy solutions. Both are equipped with a wide variety of features with the objective of achieving a high level of barrier-free interoperability between their products. This collaboration will create coordinated and inventive unique selling features that will persuade partners and resellers to use 3CX and Snom technologies in a UCC infrastructure.…
Ofcom has a plan for phone boxes Under new guidelines published by the UK communications regulator, Ofcom, stronger security for public call boxes went into effect. The new guidelines update from Ofcom’s aims to guarantee that strategically located phone boxes are not removed and that they are modified to provide extra services. As a result, phone boxes will be protected against removal if they are still needed by a local community. Millions of UK residents continue to rely on older technologies such as landlines and payphones for connectivity. Read more at: https://tinyurl.com/mryanv67 TIM to cut 1,200 jobs to minimize costs TIM has reportedly secured an agreement with labor unions that will allow the company to cut up to 1,200 positions, allowing TIM to save significantly on domestic personnel expenses. Cuts will be implemented through a voluntary early retirement program, which will be the first step in the Italian incumbent’s larger…
Zain launches voice over 5G Zain has become the first operator to commercially offer voice over 5G (Vo5G) services on its standalone 5G network. The new Vo5G service is accessible across Kuwait with statewide coverage, and on the all-new Samsung Galaxy S22 family of handsets. Phone-over-5G enables clients to experience crystal-clear voice communications over the 5G network alongside data services, all without interruption. Customers may also utilize the Internet, streaming services and data-heavy apps while having phone conversations, thanks to 5G’s stable and ultra-fast speeds. Read more at: https://tinyurl.com/2p8as9nu Staffbase buys a majority stake in dirico Staffbase has purchased a controlling position in 247GRAD Labs GmbH, the software business behind the dirico content collaboration platform. The dirico platform enables businesses to plan, develop, publishand evaluate content for marketing as well as internal and external communication. As a consequence, Staffbase today employs over 700 people and serves over 2,000 customers globally…
Hayo Telecom, a Senegalese operator, has chosen Telesmart.io, a worldwide number and messaging service provider, as the provider of its API-enabled number and messaging platform. This is Telesmart.io’s first partnership in the geographic area, and this cooperative venture will help Hayo Telecom service its African consumers more efficiently and effectively. Hayo Telecom has now achieved Dynamic Partner Status as a Telesmart.io partner, giving the company instant access to a number inventory. As contact center, voice and messaging collaboration solutions continue to be in demand, the Telesmart.io inventory management platform for voice and messaging makes it simple to monetize the opportunity in the Communications Platform as a Service (CPaaS) market. The platform may be integrated with Hayo Telecom’s existing business systems as well as Telesmart.io’s “Bring Your Own Numbers” concept to handle all number inventories in one place. Sign-up, connectivity, on-line provisioning, functionality, visibilit, and reporting are all automated…
Orange expands its phone recycling program Orange, a French telecommunications company, is extending its “Re” program, which offers phone recycling, refurbishing, repairs and returns. Customers may drop off phones that are no longer in use at the store, and Orange says any income earned from recycling these old devices will be donated to the Emmaüs International network. The telecom company has stated that the initiative would be expanded to the rest of its European areas, which include Moldova, Slovakia, Romania and Spain. Read more at: https://tinyurl.com/yckkrmss Exoprise launches new monitoring solution for collaboration apps Exoprise, a Digital Experience Monitoring (DEM) service provider, has introduced the latest version of its Service Watch Desktop (SWD) platform. This product helps IT teams to successfully identify problems and forecast performance deterioration when using enterprise collaboration platforms like Microsoft Teams, Zoom, WebEx and Google Meet. Businesses may drastically reduce MTTR and total troubleshooting time by…
As VoIP technology becomes more broadly adopted, the number of VoIP providers on the market continues to grow, each with their own unique set of services. The stakes are high when it comes to your phone system, and a misstep may have a detrimental influence on your reputation and business operations. After all, you require a phone system that is trustworthy, has the functionality you need, and can scale with your business – all at a competitive price. Switching to a different voice carrier may be a challenging exercise, and it would be a waste of your time and money to switch to a VoIP service that does not match your needs. To make migrating to a new VoIP service easier, here is a list of the top 10 questions to ask your prospective VoIP provider. What features and tools does the company offer? The majority of providers give a…
RingPlan making phone automation possible With the addition of business automation to its range of services, RingPlan, a Southern California VoIP provider, is transforming the way people use their phones. VoIP phone services, video conferencing, business text messaging, and digital fax services are all part of the RingPlan platform. The newly-introduced RingPlan Sidecar is a user-configurable library of functions that may be used to construct unique automation sequences. Users may create up to 48 unique sequences that they can call up at any moment to execute a range of time-saving activities. Read more at: https://tinyurl.com/2ztxhz9d DT partners SKT to bring metaverse to Germany SK Telecom (SKT) and Deutsche Telekom (DT) have formed a collaboration to provide Ifland, South Korea’s metaverse platform, to German users. The partnership will see the two conduct a live platform trial by the end of the year. According to reports, the test will feature the building…
DIDWW, a leading telecom operator that offers premium quality VoIP communications for businesses and telco carriers all over the world, has partnered with Telesmart.io, an expert in global number and messaging services. The partnership enables Telesmart.io’s customers to leverage its API-driven voice and messaging platform to access the global phone number coverage provided by DIDWW. Through DIDWW and Telesmart.io’s collaboration, customers gain an expansive numbering ecosystem with access to a network of DIDWW virtual phone numbers and a guaranteed caller ID. As a global telecom provider, DIDWW offers extensive coverage of local, national, mobile and toll-free virtual phone numbers in over 80 countries. Additionally, both voice and SMS communications may be enabled on the same number, and when combined with local two-way SIP trunks, customers benefit from a unique solution optimized for business VoIP communications. Laura Malyseva, Senior Account Manager at DIDWW, added, “We are excited to cooperate with…