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VoIP Fundamentals

Top 10 VoIP providers in 2022

By Aiste Kryzanovske July 11, 2022

If you ask anyone who is familiar with VoIP systems, they’d probably tell you that choosing the right service provider can indeed be a difficult task. The VoIP market includes numerous service providers, each of them claiming to be the best. It’s easy to get frustrated with the selection process when seeking a service provider, and it’s challenging to compare features, benefits and customer support quality on offer. Therefore, we’ve done the legwork, and all you have to do is read our findings. So, there you have it – our top 10 picks for the best VoIP systems in 2022. RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized…

Telecom News

Telinta and DIDWW team up to deliver a white label hosted PBX solution for VoIP service providers

By Aiste Kryzanovske June 28, 2022

Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, and DIDWW, a leading provider of premium quality VoIP communications and two-way SIP trunking services, today announced an integrated solution for Hosted PBX. phone.systemsTM is a fully-featured, cloud-based virtual PBX solution from DIDWW, integrated with Telinta’s softswitch and billing platform. The solution is specifically designed to interconnect with any service provider for VoIP Origination and Termination, and requires no special hardware to purchase and maintain. The white label solution includes: An intuitive drag-and-drop user interface, where configurations are instantly activated as they are graphically assembled. Highly scalable options to meet the needs of any size business customer, from simple home-based businesses to complex multi-location enterprises. Popular PBX features such as Call Queuing, Ring Groups, IVR, Voicemail, Conference Calling, Call Recording, Fax via G711u and T.38 codecs, Attended and Unattended Call Transfers, and…

Guides & Tips

How to choose a SIP Trunking provider?

By Aiste Kryzanovske June 27, 2022

Choosing the best SIP trunking service to meet your company objectives may be a challenging task. If you have spent any time researching telecommunications services, you will know that this sector is complex, tough to navigate and offers a myriad of solutions to choose from. SIP trunking services vary in terms of the types, quality and scope of services provided, as well as in terms of pricing and customer service. Selecting a solution can be difficult, but if you focus on what matters most, such as ser

News Roundup

A quick roundup of the news in Telecoms | Week #25

By Vilija Simkiene June 23, 2022

Vodafone signs a multi-year agreement with Oracle Vodafone and Oracle have announced an agreement to modernize their European IT infrastructure and accelerate its transition to the cloud. The companies will migrate a broad range of systems to dedicated, fully managed regions of Oracle Cloud Infrastructure (OCI) that will be deployed in Vodafone’s main data centers that are managing its European IT and network operations. According to Scott Petty, Chief Digital & IT Officer, Vodafone, the flexibility offered by OCI enables the company to build a robust cloud platform in their data centers. This advancement will also provide the operational agility and scalability required to support the growth and diversification of the Vodafone business. Read more at https://tinyurl.com/ye27dmsv Telinta taps DIDWW to deliver a white label hosted PBX solution Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, has announced a collaboration with DIDWW,…

Telecom News

T-Mobile US launches commercial Voice-over-5G

By Aiste Kryzanovske June 21, 2022

T-Mobile US has begun offering commercial Voice-over-5G (also known as Voice over New Radio, or VoNR) in certain regions of Portland, Oregon, and Salt Lake City, Utah, with the intention of expanding the service to a larger area later this year. VoNR, which is based on 5G Standalone (5G SA) network technology, is now available on the Samsung Galaxy S21 5G smartphone and will be available later this year on a variety of additional 5G handsets, including the Galaxy S22. Voice over 5G represents a significant hurdle for the whole wireless industry, however all US providers will most certainly want to transition voice calling to 5G at some point in the future to free up LTE spectrum for 5G. Voice conversations via 5G offer decreased latency, lightning-fast speeds, real-time response and immense connectivity. Ericsson, Nokia, Samsung and Qualcomm all contributed to TMUS’s voice over 5G service debut.…

Telecom News

Intrado launches a solution for NG911

By Aiste Kryzanovske June 15, 2022

Intrado Corporation, a global supplier of technology-enabled services, has launched Intrado Power Access, a cloud-based solution designed to make operations at Public Safety Answering Points (“PSAPs”) more accessible, dynamic and cost-effective. As Next Generation 911 (NG911) becomes a reality, PSAPs are increasing their capabilities and preparing for an increase in delivered services and requests for assistance from a vast, ever-growing number of sources enabled by 5G communications and the Internet of Things (IoT). To tackle these difficulties, Intrado has enhanced its established emergency communications systems with additional features that are included in the Intrado Life & Safety cloud environment. Power Access, which is based on Intrado’s trusted emergency response software solutions that have served public safety for over 40 years, enables Public Safety Answering Points (PSAPs) to initiate the transaction at any starting point and proceed at a pace they can support. Power Access includes a browser-based…

Telecom News

3CX and Snom combination the most popular choice in the telco market

By Aiste Kryzanovske June 14, 2022

3CX, a provider of commercial communications solutions, and Snom Technology, an IP telephone manufacturer, are celebrating their ten-year strategic technology partnership. Both organizations collaborate closely in the field of customer service with the goal of providing their clients with coordinated solutions. Snom’s Research and Development group guarantees that all new versions and features of the 3CX UCC system are supported by Snom phones. Likewise, 3CX has provided assurance that future Snom phone functions will be compatible with the 3CX system. Both companies’ offerings have always been built on the open SIP standard and have consistently delivered noteworthy solutions. Both are equipped with a wide variety of features with the objective of achieving a high level of barrier-free interoperability between their products. This collaboration will create coordinated and inventive unique selling features that will persuade partners and resellers to use 3CX and Snom technologies in a UCC infrastructure.…

News Roundup

A quick roundup of the news in Telecoms | Week #23

By Aiste Kryzanovske June 10, 2022

Ofcom has a plan for phone boxes Under new guidelines published by the UK communications regulator, Ofcom, stronger security for public call boxes went into effect. The new guidelines update from Ofcom’s aims to guarantee that strategically located phone boxes are not removed and that they are modified to provide extra services. As a result, phone boxes will be protected against removal if they are still needed by a local community. Millions of UK residents continue to rely on older technologies such as landlines and payphones for connectivity. Read more at: https://tinyurl.com/mryanv67 TIM to cut 1,200 jobs to minimize costs TIM has reportedly secured an agreement with labor unions that will allow the company to cut up to 1,200 positions, allowing TIM to save significantly on domestic personnel expenses. Cuts will be implemented through a voluntary early retirement program, which will be the first step in the Italian incumbent’s larger…

News Roundup

A quick roundup of the news in Telecoms | Week #22

By Aiste Kryzanovske June 3, 2022

Zain launches voice over 5G Zain has become the first operator to commercially offer voice over 5G (Vo5G) services on its standalone 5G network. The new Vo5G service is accessible across Kuwait with statewide coverage, and on the all-new Samsung Galaxy S22 family of handsets. Phone-over-5G enables clients to experience crystal-clear voice communications over the 5G network alongside data services, all without interruption. Customers may also utilize the Internet, streaming services and data-heavy apps while having phone conversations, thanks to 5G’s stable and ultra-fast speeds. Read more at: https://tinyurl.com/2p8as9nu Staffbase buys a majority stake in dirico Staffbase has purchased a controlling position in 247GRAD Labs GmbH, the software business behind the dirico content collaboration platform. The dirico platform enables businesses to plan, develop, publishand evaluate content for marketing as well as internal and external communication. As a consequence, Staffbase today employs over 700 people and serves over 2,000 customers globally…

Telecom News

Hayo Telecom selects Telesmart.io for number and messaging platform

By Aiste Kryzanovske May 26, 2022

Hayo Telecom, a Senegalese operator, has chosen Telesmart.io, a worldwide number and messaging service provider, as the provider of its API-enabled number and messaging platform. This is Telesmart.io’s first partnership in the geographic area, and this cooperative venture will help Hayo Telecom service its African consumers more efficiently and effectively. Hayo Telecom has now achieved Dynamic Partner Status as a Telesmart.io partner, giving the company instant access to a number inventory. As contact center, voice and messaging collaboration solutions continue to be in demand, the Telesmart.io inventory management platform for voice and messaging makes it simple to monetize the opportunity in the Communications Platform as a Service (CPaaS) market. The platform may be integrated with Hayo Telecom’s existing business systems as well as Telesmart.io’s “Bring Your Own Numbers” concept to handle all number inventories in one place. Sign-up, connectivity, on-line provisioning, functionality, visibilit, and reporting are all automated…