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Telecom News

Altran opens US-based networking center for cutting-edge 5G services

By Vilija Simkiene October 9, 2019

Global engineering and R&D services company Altran Technologies, SA, mainly operating in the fields of high technology and innovation consultancy, has announced a new advanced networking center in the United States to support customers seeking to accelerate their 5G transition and virtualization deployments. The opening of the company’s new office in Manhattan will involve the hiring of additional experts in the field of 5G and related technologies, as well as the development of new software platforms that will help deliver leading-edge products and services. Pascal Brier, Executive Vice President of Strategy, Technology and Innovation at Altran, said, “The rollout of 5G is a game changer requiring robust, cost-effective software frameworks and platforms to power the next generation of wireless solutions for IoT, mixed-reality and autonomous vehicle applications. Altran is uniquely positioned to provide the necessary consulting and integration services, and this investment will ensure we remain at the absolute…

Telecom News

A quick roundup of the news in Telecoms | Week #38

By Vilija Simkiene September 20, 2019

LG Uplus launches preliminary 5G roaming services in China South Korean mobile carrier LG UPlus is rolling out its 5G roaming service in China in partnership with China Unicom, a state-run telecom operator. According to the statement, LG Uplus teamed up with China Unicom for the 5G roaming service in April and tested out own services in China from June. The preliminary service was launched after the two companies completed linking their networks on August 16. LG Uplus said its 5G roaming service is currently available only on the LG V50 ThinQ smartphone, but soon it will be expanded to Samsung Galaxy S10 and Note 10 users with software upgrades. Read more at: https://tinyurl.com/yyyhqm3v Oracle strikes deal to provide cloud support for VMware workloads Oracle and VMware have announced a deal resolving their bitter dispute over how Oracle provides technical support for VMware users. The deal will make it easier…

Telecom News

A quick roundup of the news in Telecoms | Week #37

By Vilija Simkiene September 13, 2019

iPhone 11: Apple launches new Pro smartphones with better cameras Apple has unveiled a new line of iPhones – iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max – featuring faster processors, improved screens, and new camera systems. All three devices look similar to their predecessors, but the company has upgraded their respective camera systems to enable wide-angle photos and made improvements that result in a longer battery life and faster performance than before. There is also a variety of new colours available, with a new matte finish on the back of the iPhone 11 Pro. Read more at: https://tinyurl.com/y3ery8a6 Huawei wants to sell its 5G tech to rivals – report The Chinese tech giant is prepared to help create a competitor on the market by selling a perpetual licence to its 5G technology. Huawei founder and CEO Ren Zhengfei has made a remarkable claim that for a one-time fee,…

Telecom News

Samsung’s first mid-range 5G smartphone built for the Era of Live

By Vilija Simkiene September 4, 2019

Samsung Electronics has officially revealed the first 5G smartphone in its mid-range Galaxy A series. The announcement comes just a few weeks after launching the company’s flagship Galaxy S10 5G and Galaxy Note 10 5G devices. The new Galaxy A90 with 5G connectivity offers near flagship-grade hardware and includes some impressive features like Samsung DeX support, “Desktop Experience” software for mirroring the phone’s screen and apps on a PC or TV, and Game Booster for enhanced gaming performance. DJ Koh, President and CEO of IT and Mobile Communications Division at Samsung Electronics, said, “We’re excited about the success of the Galaxy A Series – a generation of smartphones built for the new Era of Live that focuses on essential features people want the most, including a high-quality camera, long-lasting battery and immersive display. Samsung has worked tirelessly with our partners in the 5G ecosystem to bring 5G to as…

Telecom News

A quick roundup of the news in Telecoms | Week #35

By Vilija Simkiene August 30, 2019

Verizon to enable spam call filtering by default on select Android phones Verizon has begun auto-enrolling eligible customers in its free Call Filter service, thus automatically protecting Android users through spam-detection and blocking of high-risk calls. The Federal Communications Commission’s recent ruling has given phone carriers more authority to block spam calls, and Verizon is taking advantage of it to better protect customers. The Call Filter app will automatically block calls from any numbers reported as fraudulent and forward them to voicemail. Read more at: https://tinyurl.com/y5ctqelq Google and Dell team up on the first Chromebooks made for business Dell Technologies Inc. and Google LLC have announced the launch of their jointly developed laptops – the Dell Latitude 5300 2-in-1 Chromebook Enterprise and Dell Latitude 5400 Chromebook Enterprise. These two laptops are based on existing Dell’s Latitude models, except they run Chrome OS and offer extra security and organisational features.…

Telecom News

A quick roundup of the news in Telecoms | Week #34

By Vilija Simkiene August 23, 2019

VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution Vonage’s NewVoiceMedia contact centre platform has been chosen by Dutch insurance provider VvAA to enhance its members’ customer experience. After conducting a market evaluation, the company implemented Vonage’s NVM solution for its Salesforce integration and rich functionality. VvAA Groep’s advisors will have immediate access to entire history of customers interactions, also, inbound calls will be dynamically managed and routed, improving handling time and customer satisfaction. Read more at: https://tinyurl.com/y5l2maho Telenor completes acquisition of majority stake in DNA Norwegian telecommunications company Telenor Group has completed the acquisition of Finland’s third-largest mobile operator DNA. Telenor has acquired 54 percent of the shares in DNA for EUR 20.90 each in cash, or a total of EUR 1.5 billion after the deal approval by DNA shareholders, Finda Telecoms and PHP Holding, and Finland’s Ministry of Economic Affairs and Employment. Helsinki-based…

Telecom News

PSD2 (second Payment Services Directive) – What is it all about?

By Vilija Simkiene August 2, 2019

The second Payment Services Directive, or so-called PSD2 requirements will come into force on September 14th, 2019. With this deadline approaching, we have decided to examine this matter from the merchandiser’s perspective. In brief, PSD2 is an initiative from the EU aimed at regulating the e-payment environment where banks and fintechs (Third Party Service Providers – TPSPs) currently operate in a largely disorganized manner. There is no consistent, standardized or regulated framework that defines the cooperation between banks and TPSPs. The bank may refuse access by a TPSP to its client’s bank account, preventing the same client or merchandiser from using the TPSP’s services, which may be more convenient or less costly than banking services. To regulate the e-payment market, PSD2 will force banks to grant third-party access to their clients’ bank accounts. Equally important, TPSPs will be regulated – they will have to obtain a license and…

Guides & Tips

Effective ways to improve customer service in a VoIP business

By Vilija Simkiene July 23, 2019

We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field of communications demands an excellent customer experience in order to attract and retain customers, and to reduce churn. With so many choices on offer, the power has shifted to customers – if faced with a problem, they have come to expect an immediate resolution. Unfortunately, the surveys of customer experience in the telecommunication world reveal that, in general, consumers have a very low opinion of the telecoms industry and are dissatisfied with the support that they receive from their providers. It seems that the reason for this deficiency may be found in the mindset of telecom operators, who devote most of their time and effort to building and managing their VoIP networks, rather than indulging their customers. Satisfactory customer experience in…

Telecom News

NTT Corporation launches a new global technology services provider

By Vilija Simkiene July 16, 2019

The Japanese telecommunications company Nippon Telegraph and Telephone Corporation (NTT Corporation) has set up a new global technology services provider, NTT Ltd. The new NTT enterprise combines the capabilities of 28 companies, with NTT Communications, Dimension Data and NTT Security amongst others, into a single entity worth USD 11 billion. Headquartered in London, NTT Ltd. will have about 40000 employees in offices spread across 70 countries and regions. According to Jun Sawada, President and CEO for NTT Corporation, combining the new capabilities of NTT Ltd. along with NTT Data creates a global technology and business solutions provider outside Japan, with revenues of USD 20 billion. “Going forward, we will accelerate our execution as one NTT in order to contribute to a smarter and better world through digital transformation,” said Sawada. The collaboration of all these companies and the increased investment in innovation and R&D will allow NTT Ltd.…

Telecom News

NetNumber and Voipfuture launch the first intelligent routing system for VoIP

By Vilija Simkiene July 2, 2019

NetNumber, the US-based provider of centralized signaling and routing controller (CSRC) solutions, and Voipfuture, the developer of edge technology for monitoring and analyzing voice quality in IP networks, have announced the launch of a fully-automated and intelligent routing system for voice services. This is the industry’s first intelligent platform to conduct traffic analysis for media and signaling, and transform quality information into routing actions. According to the announcement, the system will provide domestic telecommunications companies and international carriers with the capability to automatically reroute traffic in real-time in case of media quality deterioration. The rerouting and route recovery decisions will be based on the specified policies of the communication service providers (CSP). It is stated that the availability of automatic rerouting capabilities allows CSPs to improve quality by choosing more efficient downstream carriers, thereby attracting additional traffic from customers as well as OTTs and optimizing termination costs. Moreover, valuable traffic can receive…