Integrating VoIP with business tools is transformative, enhancing productivity and collaboration. It connects communication systems, CRM, project management, and marketing platforms, enabling seamless workflows. Effective VoIP integration involves assessing needs, ensuring compatibility, customizing workflows, and providing comprehensive training. Continuous monitoring and optimization ensure businesses remain agile, efficient, and competitive in today’s digital landscape.
In a recent privacy breach, Telstra revealed that a technical fault exposed the personal details of over 24,000 customers with silent numbers. This incident has raised serious concerns about data security, especially for VoIP users seeking privacy. Telstra is now taking steps to enhance protections and prevent future breaches.
Korean carrier SK Telecom and Singaporean firm Singtel signed an MoU to develop next-gen telecom networks, focusing on AI and network virtualization. The collaboration aims to create foundational technologies for 6G systems, improve edge-AI infrastructure, and enhance 5G capabilities.
Proximus, a leading Belgian telecommunications operator, has announced a five-year partnership with tech giant Microsoft. This collaboration aims to migrate Proximus’ key platforms to Microsoft’s Azure cloud, significantly enhancing their AI capabilities.
Telefónica Tech and IBM have partnered to leverage the growing interest in AI among businesses. Initially focused on Spain, this collaboration aims to address various digital transformation challenges that companies face, particularly in integrating and maximizing data analytics and AI, including generative AI (GenAI).
Intermedia Cloud Communications, a prominent provider of AI-powered cloud communications and collaboration solutions, has unveiled its latest innovation aimed at enhancing business communication strategies. Today, the company introduced Intermedia Archiving for its omni-channel cloud Contact Center solution, marking a significant expansion of its service capabilities.
In an effort to simplify broadband service switching for UK residents, the telecommunications regulator Ofcom has introduced new rules effective from 12 September 2024. To support this initiative, iconectiv UK Limited announced its registration as a Managed Access Provider (MAP) with The One Touch Switching Company (TOTSCo). This move will provide UK Communications Providers (CPs) with the necessary flexibility to comply with the evolving residential broadband market.
Evolve IP, a prominent provider of hybrid workforce solutions, has received the esteemed Stevie® Award for Best Technical Support Strategy and Implementation at the 20th American Business Awards®. The Stevie Awards, established in 2002, are highly regarded within the business sector for recognizing outstanding achievements across various domains.
Indosat Ooredoo Hutchison (Indosat or IOH) and Google Cloud have announced an expansion of their strategic alliance, focusing on transforming Indosat into an AI-driven technology company. This partnership aims to leverage Indosat’s extensive network and data with Google Cloud’s advanced AI tools to enhance services for over 100 million customers and offer AI solutions for businesses across Indonesia.
Nokia and Vodafone have completed a successful end-to-end Open RAN trial on Vodafone Italy’s live 5G standalone network. This trial utilized Nokia’s AirScale Massive MIMO radios and baseband software on Dell PowerEdge XR8000 servers and Red Hat OpenShift, a hybrid cloud platform powered by Kubernetes, connected to Nokia’s standalone 5G core. Additionally, Nokia’s MantaRay Networks Management system was used to enhance network monitoring and management. This trial showcases the maturity of Nokia’s anyRAN approach, providing mobile operators and enterprises with greater network-building flexibility. Nokia’s support for Open Fronthaul features, integrated with its high-performance RAN software, ensures performance consistency with existing RAN. Nokia has collaborated with five open radio unit suppliers, demonstrating the openness and high performance of its AirScale O-RAN DU/CU. This solution offers operators enhanced flexibility, efficiency, and scalability. By integrating with Red Hat OpenShift, service providers can scale their 5G networks and introduce new services quickly. Vodafone aims…
