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To maximize VoIP benefits, employees need effective training. Start with basics like VoIP functionality and terminology. Combat resistance by highlighting advantages. Offer tailored materials and hands-on sessions. Emphasize key features like conferencing and call forwarding. Foster integration skills and discuss best practices. Address common issues and role-specific needs. Continuous learning ensures ongoing proficiency and boosts organizational efficiency.

WBA’s new report promotes OpenRoaming™ and Passpoint technology to enhance public Wi-Fi interaction. Telecom operators might gain from providing content hubs for managing multiple subscriptions.
D&H Distributing starts FY 2025 strong with a 20% sales increase in key categories like cloud solutions and networking. Amdocs and Google Cloud collaborate to simplify eSIM activation. HP and Oxford Economics found that global leaders are highly enthusiastic about using technology.

Manchester city centre and its surrounding areas are set to experience improved mobile connectivity thanks to a new partnership between Freshwave and Manchester City Council. This collaboration will see Freshwave deploying over 20 outdoor small cells on behalf of Virgin Media O2 in high-traffic locations, such as the Arndale Shopping Centre, Manchester Piccadilly Station, and Piccadilly Gardens.

T-Mobile has secured a significant $2.67 billion defense contract, positioning itself as the primary wireless solutions provider for the U.S. Navy over the next decade. This contract, known as Spiral 4, succeeds the earlier Spiral 3 agreement, which expired in May. The new arrangement allows all U.S. Department of Defense agencies to access T-Mobile’s wireless services and equipment until 2034.

Ericsson and Telefónica Germany have announced the extension of their core network partnership. This collaboration, involving Ericsson’s dual-mode 5G Core and cloud infrastructure solutions, currently supports mobile connectivity for 45 million O2 Telefónica subscribers. It spans multiple network generations including 5G Standalone (SA), 5G non-Standalone (NSA), 4G, and 2G.

Enreach, Europe’s leading provider of converged contact solutions has today announced that Bertrand Pourcelot, Enreach for Service Providers’ Chief Executive Officer, and Tonny Siemons, Enreach’s Business Development Lead for Cloud IT, will each join panel sessions at the upcoming CCA European Summit. The event takes place 19-21 June 2024 at the Hotel Palacio Estoril in Estoril, Portugal.