To maximize VoIP benefits, employees need effective training. Start with basics like VoIP functionality and terminology. Combat resistance by highlighting advantages. Offer tailored materials and hands-on sessions. Emphasize key features like conferencing and call forwarding. Foster integration skills and discuss best practices. Address common issues and role-specific needs. Continuous learning ensures ongoing proficiency and boosts organizational efficiency.
BT, a leading UK telecommunications company, has issued a detailed 40-page report in response to the proposed merger between Vodafone and Three. The report argues that the merger would create a dominant entity in the UK mobile market, possessing 61% of the network capacity, a level of control unprecedented in both the UK and Western Europe.
WBA’s new report promotes OpenRoaming™ and Passpoint technology to enhance public Wi-Fi interaction. Telecom operators might gain from providing content hubs for managing multiple subscriptions.
D&H Distributing starts FY 2025 strong with a 20% sales increase in key categories like cloud solutions and networking. Amdocs and Google Cloud collaborate to simplify eSIM activation. HP and Oxford Economics found that global leaders are highly enthusiastic about using technology.
Manchester city centre and its surrounding areas are set to experience improved mobile connectivity thanks to a new partnership between Freshwave and Manchester City Council. This collaboration will see Freshwave deploying over 20 outdoor small cells on behalf of Virgin Media O2 in high-traffic locations, such as the Arndale Shopping Centre, Manchester Piccadilly Station, and Piccadilly Gardens.
T-Mobile has secured a significant $2.67 billion defense contract, positioning itself as the primary wireless solutions provider for the U.S. Navy over the next decade. This contract, known as Spiral 4, succeeds the earlier Spiral 3 agreement, which expired in May. The new arrangement allows all U.S. Department of Defense agencies to access T-Mobile’s wireless services and equipment until 2034.
Ericsson and Telefónica Germany have announced the extension of their core network partnership. This collaboration, involving Ericsson’s dual-mode 5G Core and cloud infrastructure solutions, currently supports mobile connectivity for 45 million O2 Telefónica subscribers. It spans multiple network generations including 5G Standalone (SA), 5G non-Standalone (NSA), 4G, and 2G.
Enreach, Europe’s leading provider of converged contact solutions has today announced that Bertrand Pourcelot, Enreach for Service Providers’ Chief Executive Officer, and Tonny Siemons, Enreach’s Business Development Lead for Cloud IT, will each join panel sessions at the upcoming CCA European Summit. The event takes place 19-21 June 2024 at the Hotel Palacio Estoril in Estoril, Portugal.
Vodafone Germany has introduced DroNet Hub, a new online platform designed to assist businesses in managing their drone operations. This launch coincides with the fifth anniversary of the telecom giant’s adoption of 5G technology.
Lightpath, a prominent all-fiber connectivity provider, has announced its agreement to acquire most of United Fiber and Data’s (UFD) assets. This acquisition, pending regulatory approval, is anticipated to be finalized in the third quarter of 2024.
Swisscom, known for its seamless integration of Swiss precision and innovation, has taken a leap into the realm of artificial intelligence with the launch of its Swiss AI Platform. This modular platform promises to be a one-stop solution for all AI needs, blending the renowned reliability of Swiss infrastructure with cutting-edge technology from Nvidia.