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Google Cloud’s Contact Center AI hits general availability Google Cloud has announced the general availability of Contact Centre AI, which will enable corporations to deploy virtual agents for basic customer interactions. The service is built using conversational AI engine Dialogflow, the development suite for creating conversational interfaces such as chat bots and interactive voice responses (IVR). Furthermore, Google Cloud has introduced Cloud Run, a service for managing Knative for serverless apps like Kubernetes, and has also launched the Network Intelligence Centre, an AI-driven network management service. Read more at: https://tinyurl.com/yhn43zb9 Moto Razr 2019 is official: A foldable smartphone with no display crease One of the most iconic and best-selling flip phones is reborn. Motorola has unveiled the Moto Razr folding-screen smartphone with a large OLED display that folds in half. The most interesting thing about the new phone is the hinge design: there is a large empty space around it, so…

Samsung’s next flagship phone chip, the Exynos 990, is 20% faster Samsung has released its new Exynos 990 flagship chipset together with the 5G-capable Exynos Modem 5123 that are expected to help the next generation of mobile devices make intensive use of video and artificial intelligence (AI) applications as well as 5G communications. The Korean electronics giant said that the Exynos 990 is 20 percent faster at executing ordinary processing tasks, 20 percent faster in graphics processing and twice as fast in software tuned for the chip’s AI acceleration scheme. Read more at: https://tinyurl.com/y2qmemq5 Nvidia and Ericsson announce the first GPU-powered 5G mobile network At this year’s Mobile World Congress in Los Angeles, California, Nvidia announced the partnership with Ericsson and Red Hat to help mobile network operators accelerate 5G deployment. The company has compared the power of its GPU-accelerated EGX hardware to traditional CPU-based servers and claims that a…

BT CEO: We want to be so much more than just another communications provider BT’s Chief Executive Officer Philip Jansen said the company is going to transform itself into a comprehensive provider of digital services, as it doubles down on convergence in the coming years. The UK telecom giant will continue to evolve its product offering to provide seamless connectivity across its fixed line, mobile and Wi-Fi networks. Furthermore, BT has launched the next generation of its converged products, Halo, that will offer unlimited data and calls on mobile and at home as well as inclusive support from BT’s new team of Home Tech Experts. Read more at: https://tinyurl.com/y575g9j8 MacOS Catalina: 5 best things about Apple’s new OS for your Mac Apple has launched MacOS Catalina, its new desktop operating system for Macintosh computers, with a host of new features and changes. With this Mac upgrade, Apple divides iTunes into…

FIX Network, an innovative technology company from Vilnius, Lithuania, has developed a new two-factor authentication (2FA) SIM card and app for protecting mobile data and digital identities. The ultimate goal of the company is to provide comprehensive blockchain-based solutions for mobile devices, enabling subscribers to secure their digital assets and identities by safekeeping private keys on their SIM cards. However, due to the urgent and immediate requirement of securing phone numbers – which may be considered to be the most valuable digital identities – FIX Network will provide a free-to-use 2FA application, together with newly issued and truly subscriber-owned phone numbers that will serve as secure and global digital identities. These numbers will be fully controlled by the subscriber, preventing unauthorized porting or malicious hijacking of the phone number. This 2FA solution will also include the practical ability to recover access to digital identities through user-defined policies that include…

NowSecure, a Chicago-based mobile security startup that helps businesses test the safety of their applications, has raised USD 15 million in a Series B round led by ForgePoint Capital, a fund that invests exclusively in cybersecurity companies. As a result of this round, the total amount of NowSecure funding to date is USD 27 million. The funding comes as cybersecurity threats remain a constant and high priority issue for businesses, and NowSecure said it will use this money to accelerate the development of its security testing products and scale operations. NowSecure CEO Alan Snyder said, “Every business is becoming mobile first; yet millions of people are using apps on a daily basis that have major security and privacy issues. NowSecure is addressing this fundamental, global-scale problem that puts businesses and consumers at direct risk. We’re thrilled to be working with ForgePoint Capital to grow our business and empower mobile app…

The Japanese mobile operator NTT Docomo Inc. and a multinational cyber security and defense company Trend Micro Inc. have announced the launch of a service designed to protect Internet of Things (IoT) devices running on Docomo’s mobile network. The new Cloud Platform Network Security Service from Docomo, which uses Trend Micro’s security platform, will enable the “first-of-its-kind protection” for IoT networks. The provided user-friendly security shield will mainly target Docomo’s customers who are building infrastructure-as-a-service (IaaS) environments. Akihiko Omikawa, Executive vice president at Trend Micro, said, “The promise and potential of 5G has the world waiting but let me issue a warning for the need for extra protection. Smarter endpoints mean a greater cyber risk to manage. We’re delighted and proud that our technology meets the needs of this global mobile phone leader. Together our joint solution delivers cloud infrastructure capabilities integrated with IoT-ready security customized for modern data centers.”…

Juniper Network, a provider of high-performance networking and cybersecurity solutions, has been selected by the UK’s telecoms giant British Telecommunications (BT) to deliver its Network Cloud infrastructure initiative. This arrangement will help support the rollout of BT’s upcoming unified cloud networking platform, which will integrate the company’s networks, including 5G, Wi-Fi and fixed-line, into one virtualized service and enable more efficient infrastructure management and implementation. This new and more flexible network infrastructure will also generate a range of innovative applications that support services such as Internet access, TV and business network functions, improved voice and video delivery, and scalability. The Network Cloud platform will be built according to a common framework, and shared across BT’s offices throughout the UK and globally. “This move to a single cloud-driven network infrastructure will enable BT to offer a wider range of services, faster and more efficiently to customers in the UK…

Telecommunications and data services vendor BullsEye Telecom and the cloud-based VoIP networks security solutions provider RedShift Networks have announced a new partnership to deliver innovative cybersecurity solutions for protecting and securing enterprise VoIP and SIP-based networks. BullsEye Telecom is adopting RedShift’s VoIP security, threat intelligence analytics and proactive fraud prevention technologies to ensure industry-specific compliance for regulatory sensitive clients in the healthcare, financial and government services industries. Vilas Uchil, Vice president of Technology and Engineering for BullsEye, said, “Our clients now have access to an incredible portfolio of cloud, voice and unified communications security protection through our partnership with RedShift Networks. Together, BullsEye and RedShift offer clients proven solutions and security to protect their VoIP and UCaaS networks against expensive malicious attacks. We are preventing theft, fraudulent transactions and service downtime.” As stated in the announcement, RedShift’s Unified Communication Threat Management (UCTM) platform works to establish communication baselines…

After last week’s summit in Australia, the Five-Eyes Governments, which include the United States, the United Kingdom, Canada, Australia and New Zealand, issued a statement calling on the technology industry to willingly provide access to encrypted information. While encryption is by far the safest way for private information to travel between the sender and receiver, the Five-Eyes group argue that it can also be “used by criminals, including child sex offenders, terrorists and organized crime groups to frustrate investigations and avoid detection and prosecution.”  Even though the debate of privacy versus security when it comes to data encryption is not a new one, many cybersecurity experts still claim that there is no safe way to provide authorities with a backdoor access to decoded information without introducing vulnerabilities that may be exploited by hackers. Despite this argument, the alliance is pushing technology providers to “create customized solutions, tailored to their individual…

French startup “BlackBoxSecu” located on the Côte d’Azur,  has made the first demo of its secure voice communication system CipherBOX (CBOX) on Orange and Free mobile networks. Commercialization might begin the coming months. As the global threat evolves, listening to voice over the Internet and mobile networks becomes easier, cheaper and more accessible to third parties, private spies and foreign special services. Developed by BlackBoxSecu, the CBOX aims to provide secure high-level voice connectivity that meets individual communication needs on mobile, laptop, tablet or landline phones. The company has been awarded by Innovation Award of Special Forces SOFINS 2017, Trophées de la Sécurité 2017 (Bronze medal) in France and has been selected by Village by Crédit Agricole. Based on a stand-alone box developed during 3 years near Nice, the Cipher BOX encrypts the audio signal directly to the source of the voice (microphone of the user’s headset) as well as…