UK telecoms sector agrees to help customers in need The UK government and operators have approved a new deal to help customers who are struggling to pay their broadband and mobile bills. Andrew Glover, chair of the Internet Service Providers’ Association (ISPA), stated, “The telecoms sector knows that people are facing real challenges with the cost-of-living crisis. Our members are determined to do what they can to help their customers through this period and, together with the government, we will work to raise greater awareness of the support available.” Among other measures, telcos have agreed to allow vulnerable customers to switch to cheaper tariffs without charge or penalty, or adjust their plans to make payments more manageable. Read more at https://tinyurl.com/msjxsp2f Sinch achieves HIPAA compliance for its voice, fax and UCaaS services Sinch has announced that it has successfully achieved third-party validation of its compliance with the Health Insurance Portability…
As VoIP technology becomes more broadly adopted, the number of VoIP providers on the market continues to grow, each with their own unique set of services. The stakes are high when it comes to your phone system, and a misstep may have a detrimental influence on your reputation and business operations. After all, you require a phone system that is trustworthy, has the functionality you need, and can scale with your business – all at a competitive price. Switching to a different voice carrier may be a challenging exercise, and it would be a waste of your time and money to switch to a VoIP service that does not match your needs. To make migrating to a new VoIP service easier, here is a list of the top 10 questions to ask your prospective VoIP provider. What features and tools does the company offer? The majority of providers give a…
T‑Mobile now runs fully on renewable energy T-Mobile was the first and only US carrier to declare an ambitious plan in 2018 to source 100% of its entire power usage from renewable energy by the end of 2021, and the company has now revealed that it has met this objective. T-Mobile created a renewable energy plan that includes eight virtual power agreements, 19 retail partnerships, one Green Direct program, and unbundled Renewable Energy Certificates that assist projects around the country to help attain the 100% target. In order to meet this goal, the corporation has invested in sufficient wind and solar power to account for every unit of electricity utilized on an annual basis. Read more at: https://tinyurl.com/2p9dkvcy Cosmote receives a fine for mishandling cyberattack Cosmote, Greece’s largest mobile provider, was the target of a cyberattack by an unknown entity in September 2020. Over the course of five visits, the…
AWS announces 3 new Local Zones AWS has announced that AWS Local Zones in Atlanta, Phoenix and Seattle are now generally available. Customers in these three metro regions can utilize these new Local Zones to deliver apps that require single-digit millisecond latency to end users or for on-premises deployments. The company presently has 17 Local Zones spread over 16 metropolises. Each zone provides select services inside Local Zones near population centers, typically where Amazon does not already have a data center footprint. Read more at: https://tinyurl.com/4ahzesr3 The Club collaborates with Google Cloud The Club, HKT’s loyalty program and digital enterprises arm, has inked a collaboration agreement with Google Cloud to build a hyper-personalization platform named ‘Copernicus.’ This platform will be integrated throughout The Club’s business pillars into its digital environment. The Club hopes to give clients a personalized online digital experience by combining the network and database with Google Cloud…
Telefónica, Aerial launch Remote Care project pilot The first pilot project regarding “Remote Care” for elders was initiated by Telefónica, the Canadian firm Aerial and the municipality of Luciana. This solution does not require new devices nor wearable equipment, but includes a movement detector interface for the home WiFi, which utilizes existing wireless signals combined with artificial intelligence and contextual analysis to detect presence and motion. The cloud-based AI engine is intended to share data about a senior’s behaviors with their family members. In order to facilitate remote monitoring of elders, this technology also compares the data to normal behavioral patterns. Read more at: https://tinyurl.com/4ae6w5j9 T-Mobile experiences data breach In a recent cyber assault on T-Mobile, over 40 million individuals’ information was exposed, including names, birthdays and social security numbers. The business claimed that the stolen files contained data from over 7.8 million current T-Mobile accounts as well as data…
Modern businesses face the challenge of integrating communication tools like Microsoft Teams and Slack. VoIP engineers understand this division can cause friction. Interoperability tools like Mio and Matrix offer solutions but pose security risks. Emphasizing least privilege access, understanding the dangers of excessive permissions, and ensuring data residency compliance is essential.
With Q-Day approaching, VoIP platforms face a crucial juncture in telecom security. Quantum computers could soon crack RSA, ECC encryption, threatening data integrity. CSPs must prioritize robust quantum-resistant measures to protect VoIP communications. Industry collaboration is key for a secure, unified advancement in quantum technology readiness, ensuring resilient defenses.
The recent cyberattack on three London councils highlights the vulnerabilities in trusted communication platforms like Microsoft Teams. As hackers exploited interconnected IT systems, it underscored the risks of relying on such tools for sensitive data. IT leaders must bolster security by tightening external access controls, conducting security awareness training, and implementing robust monitoring tools to protect against potential threats. Such measures are vital as organizations continue to depend on platforms like Teams for streamlined communication and workflow management. The incident serves as a stark reminder of the evolving cyber threat landscape and the urgent need for proactive security measures.
The latest Ookla report reveals that cellular connections now surpass Wi-Fi at U.S. airports, averaging double the download speed. Travelers, who traditionally relied on public Wi-Fi, are shifting towards cellular services from major carriers like Verizon, T-Mobile, and AT&T for faster, more secure connections. This trend highlights the need for improved VoIP reliability at airports.
Orange OpenTech highlights the vital role of AI in transforming the telecom industry. Leaders at the event discuss the integration of AI with 5G and cloud computing, emphasizing improved operations and customer experiences. Despite challenges like data privacy, AI remains essential for growth and innovation in telecommunication.


