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Telecom News

WhatsApp to introduce a new feature to filter out spam calls

By Aiste Kryzanovske March 8, 2023

WhatsApp is scheduled to launch a new function called Silence Unknown Callers, which will allow users to filter out spam calls. The function, which can be turned on or off in the settings menu, automatically mutes phone calls from numbers not in the user’s contact list. Despite the fact that the call will be quiet, the Caller ID will remain visible in both the calls list and the notifications center. This will enable users to determine who was attempting to contact them. This new addition is intended to fix a problem with WhatsApp’s Communities feature. This feature allows any group member to simply access the phone numbers of other users and begin spamming them. Although banning and reporting calls from unknown numbers can aid in preventing this, Silence Unknown Callers tries to stop the initial wave of spam by excluding calls from these numbers. The most recent…

News Roundup

A quick roundup of the news in Telecoms | Week #8

By Aiste Kryzanovske February 24, 2023

Sneak peek into Mobile World Congress 2023 Mobile World Congress, Europe’s largest telecommunications trade event, kicks off next week, and the major European carrier organizations have provided an early glimpse at what they will display. While many companies are selling and presenting various topics at the event, the primary themes appear to be the metaverse and 5G, with few practical use cases and some unique concepts such as how operators are exploiting APIs on their networks. The show might also include high-resolution ideas of driverless cars and self-driving drones. Read more at: https://tinyurl.com/bdhhndbn Ericsson to cut 1,400 jobs in Sweden Ericsson, a telecoms equipment vendor, has revealed its intentions to decrease its staff in Sweden by around 1,400 individuals as part of massive cost-cutting initiatives. The decision followed an agreement reached with trade unions to conduct a voluntary redundancy program. Ericsson presently employs around 15,000 individuals in Sweden and 100,000…

Telecom News

Microsoft’s Bing chatbot causes controversy with its behavior

By Aiste Kryzanovske February 22, 2023

Microsoft’s recently introduced AI-powered chatbot for its Bing search engine has received a lot of attention for all the wrong reasons. Users are complaining that the AI platform is behaving oddly and responding in impolite and hostile ways. This AI chatbot is part of a collaboration between Microsoft and OpenAI to challenge Google’s supremacy in search and AI. The AI software employs OpenAI’s GPT language model, which is presently in preview and only available to a limited number of users. The Bing subreddit is full of examples of the AI’s unusual behavior, such as arguments with people regarding dates and movie releases. In one interaction, the AI attempted to persuade a user that December 16, 2022, is a date in the future, rather than the past. Another user was accused of lying and wasting the chatbot’s time and resources. This is not unusual behavior for machine learning…

News Roundup

A quick roundup of the news in Telecoms | Week #6

By Aiste Kryzanovske February 10, 2023

Broadvoice recognized as a top UCaaS provider by TrustRadius In its Winter 2023 “Best of” awards, TrustRadius named Broadvoice, a provider of hosted voice and unified communications as a service (UCaaS), as one of the top three products for Best Relationship, Best Value for Price and Best Feature Set in the UCaaS category. The awards are based on key data and unbiased user ratings from July 1 to December 31, 2022. The b-hive unified communications technology from Broadvoice offers virtual contact centers, cloud PBX, UC, collaboration tools and the next-generation b-hive Communicator for employees to use in streamlining communications and collaboration capabilities. Read more at: https://tinyurl.com/237r7ms2 Zoho announces their Trident UC platform Trident, a new platform for collaboration, productivity and communication experiences, has been unveiled by Zoho Corporation. Trident provides users with a single platform and lessens tool ambiguity by bringing together mail, messaging, audio/video conversations, calendar, tasks, and more…

Telecom News

Dialpad expands its open app ecosystem with new integrations

By Aiste Kryzanovske January 19, 2023

Dialpad, a leading AI-Powered Customer Intelligence Platform, has announced updates to their open app ecosystem. These advancements make it easier for customers to integrate their workflows and apps into a single effective workplace and adjust their workflows for improved communications and cooperation. The App Marketplace includes integrations with Microsoft Teams, Microsoft Dynamics, and the newly added Bullhorn, ServiceNow, HubSpot, as well as Google ChromeOS Desk Connector. Customers may now consolidate all of their daily tasks into one pane thanks to these integrations. Customers may also quickly search for and find available solutions based on use cases or specific industry requirements. Dialpad combines the most advanced AI Contact Center, AI Sales, AI Voice, AI Meetings and AI Messaging solutions in one. With over 3.5 billion minutes of real-time AI data, Dialpad is the only AI-powered customer intelligence company that is partnered across multiple Google business sectors, including Google Cloud,…

Telecom News

DIDWW integrates with Zapier to offer seamless connection to 5000+ business apps

By Aiste Kryzanovske January 12, 2023

DIDWW, a global telecom operator that provides premium quality VoIP and SIP trunking services, has announced its latest integration with Zapier, a leading web-based automation platform. This partnership will enable DIDWW customers to automate their workflows using DIDWW SMS and Voice services and seamlessly connect to a huge variety of prominent business and productivity applications. Acting as an efficient translator between web APIs (Application Programming Interfaces), Zapier’s platform provides easy access to thousands of the most popular apps, such as Salesforce CRM, Google Sheets, Slack, Trello, WhatsApp, Telegram and Facebook Messenger. Zapier enables sophisticated and highly scalable interactions between tools and online services that would not otherwise communicate with one another. Customers can conveniently automate recurring tasks and business processes, thereby saving time and increasing productivity. Zapier’s integration with DIDWW’s SMS and Voice services offers customers a whole new world of possibilities. This solution enables non-SMS apps to…

12 articles for 12 days of Christmas 2022

By Aiste Kryzanovske December 19, 2022

Working from home is the new normal, as most of society has recently discovered. However, as this new routine has set in, the problem of achieving a proper work–life balance has also barged through the door. The abrupt transition to remote work has obscured the physical and psychological barrier that existed between home and the workplace. At first, the opportunity for the workers to work from home was seen as a positive aspect that promotes work-life balance. However, unfavorable indications emerged over time, since family and professional commitments sometimes tug employees in opposite directions. Full article: https://voip.review/2022/02/21/find-work-life-balance-working-home/ The telecom industry is responsible for keeping the globe linked through communications services. There are many aspects of these services that we take for granted, from private calls to business interactions. However, it is only because of the telecom sector that we are able to swiftly connect to individuals all over the…

News Roundup

A quick roundup of the news in Telecoms | Week #48

By Aiste Kryzanovske December 2, 2022

Orange to cut down energy use by deploying 5G Orange claims to be on a mission to alleviate strain on Europe’s energy networks. The corporation asserts that it can save energy and is doing this by introducing the latest generation of technology, in particular 5G. All of this effort is being applied in order for the company to achieve net-zero carbon emissions by 2040. Deploying 5G is cited as a crucial component of this undertaking. Read more at: https://tinyurl.com/4zmnpfce FCC bans all Huawei and ZTE equipment The sale and import of equipment produced by Chinese manufacturers Huawei and ZTE has been banned by the US Federal Communications Commission (FCC). Dahua Technology and Hangzhou Hikvision Digital Technology, as well as radio equipment producer Hytera Communications Corp., are also banned. According to the FCC, these suppliers pose a threat to national security in the United States, and their technology may potentially be…

News Roundup

A quick roundup of the news in Telecoms | Week #47

By Aiste Kryzanovske November 25, 2022

SK Telecom’s metaverse platform launched in 49 countries SK Telecom has expanded the reach of its “ifland” metaverse platform into 49 additional nations, thereby outstripping the reach of Meta’s Horizon Worlds. SKT says that 12.8 million people have used ifland in total. Currently, the platform is only available in English, Chinese, Japanese and Korean. DoCoMo, a Japanese telecommunications company, is one of SKT’s local partners. Recently, the two businesses decided to work together on technology and content for the metaverse. Read more at: https://tinyurl.com/2bt5a8kf CMA to investigate Apple and Google’s browser duopoly The CMA has begun a thorough market probe into Apple and Google’s market dominance in mobile browsers. Together, Apple’s Safari and Google Chrome support 97% of all mobile online traffic in the UK. The CMA worries that this duopoly discourages tech firms from investing in their browsers and stifles competition in the mobile browser market. Additionally, this dominance…

Market Trends

AI in VoIP. What are the possibilities?

By Aiste Kryzanovske November 7, 2022

Artificial intelligence (AI) is currently one of the most talked-about and experimented-with technologies in practically every sector. Being amongst the most significant new technical advances, AI has major implications for Voice over Internet protocol (VoIP) and Unified Communications (UC). With its numerous capabilities, VoIP telephony is already transforming the communication capabilities of many businesses. However, when AI technology becomes an active participant, the efficiency and potential of this market will skyrocket. So, let us see how AI will revolutionize and influence VoIP, and how this technology will become an essential component in all corporate processes. How AI works in VoIP VoIP service providers are always adding new features to their VoIP services in order to attract consumers on both individual and business levels. With the inclusion of AI in communications, new market opportunities are anticipated to emerge. This is why AI has become an essential factor in several VoIP and…