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Top 10 VoIP providers in 2021

By Aiste Kryzanovske April 26, 2021

A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

Telecom News

DIDWW enables custom billing cycles for efficient DID number management

By Aiste Kryzanovske April 6, 2021

The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes a “billing cycle” capability. This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case. The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

Telecom News

Cisco announces expanded SASE architecture

By Aiste Kryzanovske April 1, 2021

Enterprise networking and security leader Cisco, has unveiled a new, expanded Secure Access Service Edge (SASE) offering. This is a step for Cisco towards radically simplifying security and networking by helping network operations (NetOps) and security operations (SecOps) teams securely connect users to applications. Cisco delivers the capacity to purchase all of the key components of a SASE product in a one-stop offering, making it easy to transition to a single subscription service in the future. Cisco provides all key elements of the SASE architecture, including best-in-class networking, remote access, cloud security, zero trust network access, and observability. Cisco aims to incorporate these components into a single subscription service and provide seamless, secure access to any application on any network or cloud, wherever end users are located. According to Cisco, the reason for combining all SASE components into one package is that it allows companies a shorter time-to-market.…

Telecom News

A quick roundup of the news in Telecoms | Week #12

By Aiste Kryzanovske March 26, 2021

Google announces their Network Connectivity Center Google has announced a new product, the Network Connection Center (NCC). NCC is described as a revolution in the simplification of on premises and cloud networking. This new product is an initiative to provide a single control panel for a company of any size to manage all of its networks globally. The Network Connection Center is said to effortlessly join together VPNs, partners and dedicated interconnects, as well as third-party routers and Software-Defined WANs, in order to optimize connectivity, reduce operational burden and minimize costs. Read more at: https://tinyurl.com/xaaypzwr AT&T signs a 12-year contract with the US Treasury Department AT&T has cemented a $231 million and 12-year contract with the US Treasury Department to modernize the agency’s voice and data networks and ensure cyber security protection. This agreement is part of the General Services Administration’s (GSA) Enterprise Infrastructure Solutions (EIS) technology procurement program. Under…

Telecom News

A quick roundup of the news in Telecoms | Week #10

By Aiste Kryzanovske March 12, 2021

Mobile World Congress 2021 to require a negative Covid test for entry GSMA, the organization hosting the Mobile World Congress 2021, has announced a health and safety plan for its event. Of course, requirements include doing all the usual things such as wearing masks, washing hands, keeping distance, and following the proper sneezing and coughing esthetics, but there are more specific safety outlines. One of the most important stipulations in place will be the requirement of proof of a negative Covid test, which will be fully managed by the MWC app. Read more at: https://tinyurl.com/5ssd8d8u Intel to tackle data privacy with DARPA Intel has become a part of the Defense Advanced Research Projects Agency (DARPA) as a research partner to help run its Data Projection in Virtual Environments (DPRIVE) program. This program is seeking ways to improve fully homomorphic encryption (FHE), that allows the processing of encrypted data without the…

Telecom News

SoftBank unit to invest in Line integration

By Aiste Kryzanovske March 2, 2021

The SoftBank Group’s subsidiary Z Holdings has announced that after completing a merger with the popular messaging app Line, it will invest $4.7 billion into the venture and hire 5,000 artificial intelligence engineers over the next five years. The merger of the two Japanese companies has been in the works since 2019, but was delayed by issues related to Covid-19. The main business areas of the company will be communication and social media, electronic and mobile commerce, along with online search and advertising. With the launch of their new services and collaborations with companies such as for online advertising, the joint establishment aims to generate $18.7 billion in revenue and $2 billion in operating profit in the fiscal year 2023. Softbank Corp. and Naver Corp., the South Korean IT giant and major shareholder of Line, will each contribute 50 percent of capital required for the new intermediate holding…

Telecom News

A quick roundup of the news in Telecoms | Week #8

By Aiste Kryzanovske February 26, 2021

Google and Intel team up on 5G and edge network solutions Google Cloud has announced that it is working with Intel to establish reference architectures and integrated solutions for communications providers to help them deploy 5G and edge network solutions. To achieve the cloud native 5G goals, the partnership encompasses a full suite of telecommunications, along with application providers, carriers and communications service providers, hardware vendors and global telecommunications networks, with the goal of the cost and time to market required by the telecommunications industry. Intel is already the most powerful participant in the data center hardware market, but is keen to repeat that success with edge infrastructure. Read more at: https://tinyurl.com/34fv5aps Deutsche Telekom tests solar panels to power mobile sites Deutsche Telekom (DT) has announced that in the second half of 2020, the company was testing the use of solar panels to power its mobile infrastructure. In a new…

Market Trends

Caller ID spoofing – the headache of telecoms

By Aiste Kryzanovske February 22, 2021

Most phones today allow users to see the calling party’s phone number before they answer. This feature is called Caller ID or Calling Line Identity (CLI). It lets people know who is calling and decide whether they want to answer the call or not. However, callers and criminals can purposely change the Caller ID so that the incoming call appears to originate from a trusted entity. This disingenuous practice is better known as spoofing. Unfortunately, there are more and more cases where callers and criminals purposefully change the caller ID in order to commit fraud. What is Caller ID spoofing? Spoofing occurs when a caller knowingly falsifies the information transmitted onto your phone screen, known as caller ID, to hide their true identity. Scammers often use the so-called ‘neighbors’ spoofing technique. When this technique is used, the incoming call appears to come from a local phone number. It could be…

Telecom News

Atos and RingCentral launch Unify Office in the UK

By Aiste Kryzanovske February 2, 2021

The French international IT services and consulting company Atos has announced the first release of Unify Office (UO) in the UK. This initiative is a combined effort with RingCentral, a global provider of cloud communications, collaboration, video conferencing and contact center solutions. This announcement follows a similar US rollout earlier in January. Unify Office is a cloud team collaboration and communications service provided by Atos Unify together with RingCentral. Unify Office delivers all features required by present-day team members, in one place, on any device, and from anywhere. Unify Office enables businesses to easily communicate and collaborate with best-of-class voice, video and team messaging functionalities. This can be done from anywhere and using any device by means of a single enterprise solution. By using Unified Office, customers can move from traditional on-premises telephony systems to Unify Office under RingCentral at their own pace, while continuing to use…

Telecom News

A quick roundup of the news in Telecoms | Week #4

By Aiste Kryzanovske January 29, 2021

Verizon Business announces a new bundle Verizon Business has announced a new bundle offer for small businesses covering security, broadband and LTE services. As more small businesses are moving to virtual settings, Verizon Business now offers the Complete Business Bundle. With this new offering, small businesses receive a 15% discount on monthly service fees with a 50 Mbps tier. LTE Business Internet, which includes a router as part of the package, is giving businesses the ability to connect to 4G LTE using a plug-and-play installation. The Complete Business Bundle also includes One Talk desk phones with more than 50 business-class features and dedicated 24/7 technical support. Read more at: https://tinyurl.com/y4xy7nyw DT and Samsung succeed in standalone 5G Deutsche Telekom and Samsung have successfully completed the SA 5G test in Pilsen, Czech Republic. Together the companies have tested the efficiency of Samsung’s MU-MIMO technology on Deutsche Telekom’s network and recorded excellent…