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Telecom News

Viber 10 delivers new features for Android and iOS

By Vilija Simkiene February 6, 2019

Viber has launched the latest revision of its mobile messaging application on iOS and Android – version 10, featuring an updated User Interface (UI) together with several other improvements. This is the first major update to the app in four years. The company stated that Viber Messenger 10 comes with a new look, has enhanced connectivity options, and includes additional privacy measures. Viber services have been improved with the ability to send messages twice as fast as before, and voice and video calls have been given “a quality boost to become crystal clear”. There is a new, bright header across the app, and the main chat list is displayed with convenient access to all private and group chats, communities and favourite public content. The update includes a new “Calls” screen containing recent calls and phone contacts, with the Viber Out balance and subscriptions shown at the top of…

Telecom News

Verizon’s successful 5G edge computing test to facilitate low-latency apps

By Vilija Simkiene February 5, 2019

Verizon has announced a successful edge computing trial on a live 5G network, conducted using their newly formed 5G test bed in Houston. The company’s engineers used Multi-Access Edge Compute (MEC) equipment and MEC platform software, incorporated in a network facility closer to the network edge, and managed to decrease network latency by half. The test results are important for next generation networks, enabling 5G to support low-latency applications such as Virtual Reality (VR). Low latency refers to minimizing the round-trip time taken by data packets. This is an essential yet enormously challenging attribute for a 5G network, and its high performance requirements. At present, many mobile applications depend on cloud-based processing that is handled in centralized data centers, and the physical distances involved increase latency. According to Verizon, locating the computing power nearer to the users at the network edge significantly decreases the time to deliver services. …

Improving technical support for VoIP providers

By Vilija Simkiene January 29, 2019

The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important employees are responsible for analysing and resolving system failures and outages, product installation errors, user enquiries and any other technical problems that prevent customers from using an application or service. There is a wide and diverse range of possible technical issues that can occur, depending on the type of telecommunication services provided. Nevertheless, some of the most common VoIP connectivity concerns are audio quality, caller-ID problems, the dropping of calls, and post dialling delay (PDD). Studies reveal that passing on valuable technical advice or providing substantial assistance to customers is the number one method for telecom companies to improve the user experience for their products and services. At voip.review, we have summarised some relevant ideas for VoIP providers to…

Telecom News

Telstra teams up with Ciena and Ericsson for continuous subsea connectivity

By Vilija Simkiene January 22, 2019

Telstra, the largest Australian telecommunication company, has announced the launch of a new rapid restoration service for one of its busiest subsea cable routes in Asia. The company has joined forces with Ericsson and Ciena to ensure that their customers stay continuously connected. The solution offers carriers and cloud service providers increased network visibility, flexibility and reliable data access. Nadya Melic, Telstra’s head of Connectivity and Platforms, said the new service is now available on three of its intra-Asia routes, following the successful tests carried out in December 2018. “The Asian region presents one of the most challenging environments for subsea cable systems. Busy and shallow shipping ports in Hong Kong and Singapore, high-levels of fishing activity and an ecosystem prone to natural disasters, all threaten to disrupt or damage underwater infrastructure,” said Melic. The new rapid restoration service on the subsea network will be provided using…

Telecom News

40 Gbps wireless backhaul speeds with Ericsson and Deutsche Telekom

By Vilija Simkiene January 17, 2019

The networking and telecommunications company Ericsson and Germany’s largest network provider Deutsche Telekom, have announced that together they are the first to successfully demonstrate a wireless transmission on the mmWave spectrum, that can transfer data four times faster than currently existing services. The achievement of the data transmission rate of 40 Gbps with a latency of under 100 microseconds is a considerable advancement towards the fulfilment of stringent latency requirements of 5G, and the anticipated 100 Gbps backhaul networking. Per Narvinger, Head of Product Area Networks, Ericsson, said: “Microwave continues to be a key technology for mobile transport by supporting the capacity and latency requirements of 4G and future 5G networks. Our joint innovation project shows that higher capacity microwave backhaul will be an important enabler of high-quality mobile broadband services when 5G becomes a commercial reality.” A backhaul is an intermediate link between the core network and…

Telecom News

The first 5G live TV broadcast by SK Telecom

By Vilija Simkiene January 4, 2019

The 1st of January, 2019 saw the first live TV broadcast of the annual Bosingak bell-ringing New Year’s event over a 5G commercial network. SK Telecom, a South Korean wireless carrier, took advantage of the festive opportunity and offered a live, 11-minute broadcast of the country’s largest celebration in Seoul. High-definition footage on an entertainment channel XtvN showed the New Year’s countdown ceremony, the bell-ringing event and interviews. “With today’s successful live TV broadcasting over commercial 5G network, SK Telecom ushers in a new era of 5G-based media services,” said Choi Nak-hoon, Senior Vice President and Head of 5GX IoT/Data Group of SK Telecom. “In this new era, individual creators will be able to provide high-quality live broadcast anytime, anywhere, via 5G smartphones.” SK Telecom commercialised its 5G network in December 2018, accompanied by a ‘T Live Caster’ app. The solution was developed over a period of four…

Telecom News

Facebook rocked by yet another data-sharing scandal

By Vilija Simkiene December 24, 2018

The problems for the social networking giant Facebook continue to mount as yet another data-sharing scandal has exploded. The New York Times (NYT) has published a thorough investigation detailing Facebook’s data sharing practices, and reported that the social network provided some well-known tech companies with access to hundreds of millions of users’ data without their consent. Interviews with former Facebook employees and its corporate partners, as well as hundreds of pages of documents obtained by the NYT, confirmed that Facebook made the questionable arrangements with partners such as Amazon, Spotify, Netflix and Microsoft. These alliances enabled the companies to “read, write and delete users’ private messages, and to see all participants on a thread”. The records revealed, that “Facebook allowed Microsoft’s Bing search engine to see the names of virtually all Facebook users’ friends without consent. The social network permitted Amazon to obtain users’ names and contact information…

Telecom News

What is an API and how can it be used?

By Rugile Bertule December 19, 2018

The abbreviation API stands for Application Programming Interface, a phrase which is not particularly self-explanatory to those who have not yet had the chance to delve into the world of APIs. voip.review will provide a concise and easy to understand explanation of APIs for you. Basically, an API is a software-to-software interface that allows different computer systems and applications to communicate and share information, according to a set of rules embedded in the API. To put it another way, the API is a Programming Interface for developing Applications. The provider of the API publishes a set of rules defining how third party software programs should interact with their piece of software, listing a bunch of operations that developers can use, along with a description of what each operation will achieve. APIs deliver tremendous advantages to the technology industry, mainly because they allow for the rapid development of software products using…

What to focus on when upgrading from traditional PBX to cloud PBX

By Vilija Simkiene December 13, 2018

A cloud-hosted, VoIP-powered PBX is an attractive and preferred option for a modern business telephone service. It is extremely cost effective, available for use anytime and almost anywhere, and requires none of the hardware investment that traditional on-premises systems needed in the past. With maturing technology and the desired convenience in business communication, now is the right time for change. Switching to a hosted private branch exchange (PBX) may sound complicated, however a well-thought-out transformational process can be smooth and hassle-free. Let’s discuss the main points to consider when moving from a traditional voice system to a cloud PBX. PBX systems – traditional vs virtual To begin with, it is important to understand the main differences between a traditional PBX and a cloud PBX. A legacy PBX is an enterprise phone system stored and hosted on the customer’s premises, and consists of specialized hardware, generally connected using circuit switched networks.…

Telecom News

New real-time Oculeus service fights telecoms fraud

By Vilija Simkiene December 11, 2018

Oculeus, an innovative telecommunications software provider from Germany, has announced the launch of a cloud-based fraud protection service. The new solution, branded with the name Oculeus-Protect, is designed to meet the growing needs for security in the enterprise telecoms industry. The new fraud protection service is supported by the company’s regional cloud environment, and is currently available throughout Europe, and North and South America. The software provider defines the new service as “a real-time telecoms fraud protection service that provides enterprises an intelligent and automated framework to efficiently prevent false charges resulting from unauthorized usage of enterprise telecommunication channels by cybercriminals and other perpetrators of telecom fraud”. They claim that the software is able of block fraudulent telecommunications traffic within milliseconds, and have positioned the service to be totally independent of user’s telecommunications service provider. “There is a clear and definite need for our new telecoms fraud protection service,”…